I had a Cerberus Network account which I bought pretty much all the DLC on except Shadowbroker and Overlord. Then when I changed internet services my e-mail changed and I couldn't recive updates from the site anymore. And...well I was noobish and didn't know how to change my account info s I made a new account with a my current E-mail. I could still use the DLC in-game and I was fine. But then I decided it was time to get Shadowbroker and I bought it....on my new account. Now I can only access it on a that Bioware account and I can't play any of my saves because I played it with the old account and it thinks the DLC I have downloaded is stolen (Am I making this coherent?)
On top of that I recently had to get in contact with tech support because I bought some points and they weren't showing up. and I have a sneaking suspicion they deleated my old account because I can't access it in-game.
I know it's a lot to take in but does anyone have any ideas?
Mass Effect DLC account problem
Débuté par
Murph09
, janv. 15 2011 10:21
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#2
Posté 16 janvier 2011 - 09:29
Snoteye
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You will need to get EA live support to transfer your entitlements from your old EA account to your new EA account.
Modifié par Snoteye, 16 janvier 2011 - 10:05 .
#3
Posté 07 décembre 2012 - 02:27
Pyk
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Hi, it's been a while but it seems I've got a similar problem. What did you learn on the subject, Murph09?
#4
Posté 07 décembre 2012 - 02:48
Just-Me
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The thread is a year old, so it's time now for you to go to EA Help. Murph is long gone.
