1014 réponses à ce sujet

[Absarka]

That's what I mean, pumpkinman . It's good that Amazon are getting back to us to at least let us know that they're still looking into it. I'm not expecting any answers overnight given how big Amazon are - I just wonder how difficult it is for someone from the appropriate department to clarify their position.

Good luck with EA!

[S Atomeha]

What counts as day 1 dlc?

[Snoteye]

There is an opinion on that for every person that has ever heard the term, but the broadest definition is DLC that is made available on the day the game is released.

[S Atomeha]

i emailed and to double check and they told me this



"I can confirm that the edition that you have ordered includes the following:



* AII Game Disk

* Premium Packaging Coupon code to get the Day 1 DLC for free

* Download Code for the Soundtrack



Exclusive in Game Items:



* Might of Sten (2H)

* Apostate’s Courage (staff)

* Adder of Antiva (Bow)

* Seeker’s Bulwark (Shield).

"

[BTCentral]

S Atomeha wrote...

* Premium Packaging Coupon code to get the Day 1 DLC for free

The Day 1 DLC in that case refers to The Exiled Prince and The Black Emporium.

Modifié par BTCentral, 09 février 2011 - 08:01 .

[Victia]

Surely day one dlc also means the black emporium - thats in the box too isn't it?

[BTCentral]

Victia wrote...

Surely day one dlc also means the black emporium - thats in the box too isn't it?

Yes, it is. I edited my post to say that after too, but for some reason the post wasn't updated.

Modifié par BTCentral, 09 février 2011 - 08:01 .

[AuriDUL]

S Atomeha wrote...

What counts as day 1 dlc?

'The Exiled Prince' DLC

EDIT: ninja'd

Modifié par AuriDUL, 09 février 2011 - 08:01 .

[S Atomeha]

so everyone's gonna miss the sword and shield if they ordered in the uk?

[prototype00]

Just wanted to say that I'm really rooting for the people who are in correspondence with both amazon.co.uk and EA. You guys are putting in the effort for all of us, so thank you.



On the other hand, I'm disappointed with Bioware's response, or lack thereof. I mean, for close on 10 pages of posts we haven't seen one official Bioware poster chime in with even a "Hey, you guys really got boned. Condolences." Which seems like a natural thing, even if there is no fault on their part (its like the order came from on high to ignore us or something).



prototype00

[Absarka]

S Atomeha wrote...

so everyone's gonna miss the sword and shield if they ordered in the uk?

Looks like. Unless Amazon change their mind about opting in (and if EA will allow that at this stage) or Bioware finds it in their hearts to provide them to those who pre-ordered the SE without knowing it was a retailer specific offer.

[S Atomeha]

I don't see where it says retailer specific.

[Absarka]

I thought one of the devs had said in another thread that it was retailer specific, but I can't find it now so I must be mistaken - sorry.

Though Chris said on page 5 of this thread that Amazon had chosen to opt out of this offer (whether that's the case or they weren't informed of it is up for grabs), so in that sense it would be retailer specific to those companies who accepted to run the promotion. 

[S Atomeha]

and yet amazon seems to be as confused as we are on the subject correct?

[Absarka]

Yes

[BTCentral]

S Atomeha wrote...

I don't see where it says retailer specific.

While it has never been said in those exact words, but reading between the lines a fair few UK retailers had no idea there was even a promotion (or at least, their support staff did not know about it).

Various retailers have confirmed that they are not participating in it - and BioWare has confirmed they are not in the box - which unfortunately conflicts with what they said originally.

Modifié par BTCentral, 09 février 2011 - 09:56 .

[S Atomeha]

that's distressing. i had to order from amazon because i have limited bandwith and now i have to suffer for it?

[Survivalist]

Tbh I'm not impressed by Bioware's response, or rather lack of. <_<
Amazon's not exactly been that informative but atleast their offical word is that they are working on it.
This whole thing is getting somewhat tiresome.
Has anybody actually gotten a reply from Bioware or EA on this issue? If they haven't that is really crap PR imo.

[Hel]

Not Amazon.co.uk or Game.co.uk related, but the people who've ordered from TheHut.com are also out of luck.

TheHut wrote...

Hello,

Thank you for your message.

Unfortunately, we are not a part of this promotion.

I apologise for any inconvenience this has caused.

Regards,

Leigh

Superb. This is definitely incentive to keep me from pre-ordering next time. Seeing as the Signature Edition only recently (last week) became available in our local (Belgian) gamestores, I might as well have waited. Then again, I ordered both the DAII and TW2 SE's from TheHut.com for the price of a single game elsewhere.

I'm conflicted, I want the pretty items, but at the same time I managed to save myself some money.

Modifié par Helekanalaith, 09 février 2011 - 10:44 .

[BTCentral]

Helekanalaith wrote...

Not Amazon.co.uk or Game.co.uk related, but the people who've ordered from TheHut.com are also out of luck.

Yeah, I mentioned that a while back, I am unfortunately in the same boat.

Modifié par BTCentral, 09 février 2011 - 10:57 .

[Druss99]

Sorry I'm too tired to go trawling through the thread again but did The Hut give a reason why they aren't part of the promotion? As in opted out or weren't informed?

[S Atomeha]

Did Bioware ever give a reason on the change in policy?

[BTCentral]

Druss99 wrote...

Sorry I'm too tired to go trawling through the thread again but did The Hut give a reason why they aren't part of the promotion? As in opted out or weren't informed?

No, when I asked they simply said "unfortunately we are not doing this".

S Atomeha wrote...

Did Bioware ever give a reason on the change in policy?

In my best Sten like impression... No.

Modifié par BTCentral, 10 février 2011 - 12:31 .

[wulfsturm]

S Atomeha wrote...

Did Bioware ever give a reason on the change in policy?

BioWare didn't "change" any policies, they simply can't force retailers to support thier DLC items.

[S Atomeha]

wulfsturm wrote...

S Atomeha wrote...

Did Bioware ever give a reason on the change in policy?

BioWare didn't "change" any policies, they simply can't force retailers to support thier DLC items.

fine new question why were we not warned of this on either site before the copies ran out?