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Amazon.co.uk not supporting pre-order bonuses


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#951
pumpkinman13

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DISPATCHED!

#952
Druss99

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Ramante wrote...

Just received an email that my game has been dispatched... and I'm not happy. x.x

 Dispatched via TNT (estimated arrival date: March 14, 2011).

When the order had the 'dispatched soon' state, the arrival date said March 12-14).

I have always something to complain. :P

Same here except mine is via Royal Mail. Was the 12th this morning and 14th after dispatch. How its going to take 4 days to get here I don't know. It is just an estimate though so theres a chance we will get it before monday.

#953
Tamahome560

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Dispatching soon ... since this morning. Damn if this does not come tomorrow I will be mad ... What is the point in paying for first class delivery if you get it as if you went for free postage.

#954
silver-crescent

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Mine was dispatched too. Delivery estimate = 15th. Oh well, can't say that was unexpected.

#955
TheRaggyGandalf

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I feel for you guys.

Dispatched via DHL Paket (estimated arrival date: March 12, 2011)

TO GERMANY
no idea how it takes them longer to stay in the country oO

#956
OBakaSama

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Well, I've had a package from Hong Kong once arrive in three days from time of order to receiving it, and orders in the UK taking a few days or longer. Also, different networks I would guess.

Mind you, I go for the Super Saver on delivery so I don't really expect things quick. Estimated as the 15th though dispatched today.

#957
TheRaggyGandalf

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OBakaSama wrote...

Well, I've had a package from Hong Kong once arrive in three days from time of order to receiving it, and orders in the UK taking a few days or longer. Also, different networks I would guess.

Mind you, I go for the Super Saver on delivery so I don't really expect things quick. Estimated as the 15th though dispatched today.


Well maybe DHL is ripping the parcel right from the dead col.. ahem hands of an amazon employee throwing it in a plane and trying to get the hell out of UK before a Royal Mail guy comes nearby to slow things down ;)

DHL/Deutsche Post is fast as hell anyway. National shipping rarely takes longer than a day.
Only exception was the snow chaos this winter. My amazon.de parcel took TWO DAYS to get to me ;)

Well enough of the not really intended teasing (need to pass time :D ) good luck with all your shipments and happy playing

Modifié par TheRaggyGandalf, 10 mars 2011 - 07:08 .


#958
Tamahome560

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I emailed them but had no response so far. If it does not arrive tomorrow my weekend is ruined :( And I won't be able to play much next week ...

#959
aerowars617

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Druss99 wrote...

Anyone have theirs dispatched but now the estimated delivery date is monday? I'm still hoping to get it tomorrow but that worried me a bit.


I'm affraid as my order updated at 16:00, hopefully what Druss99 says about their slow website updating is true!

#960
Tamahome560

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Finally dispatched! Delivery estimate tomorrow.
From the reply I got from amazon they told me that if it does not tomorrow they will refund me the money for first class postage.

#961
winmaceofwar

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I just want it for the weekend, really been looking forward to this game.

#962
BigEvil

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Just noticed mine got dispatched. Received the email at 21:30 but I don't know if that really indicates anything for when it's given to Royal Mail. Estimated Delivery has changed to the 15th for me as well. Maybe it'll turn up sooner, but I won't count on it. I'll just be glad when I get it and know for sure they've actually sent me the SE that I ordered.

#963
Nithu

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I had 2 orders.  One on 13 October, which was dispatched this morning; the other was made on 26 October and there has been no update on it.  I've queried this with Amazon and received the following :

We have many customer orders for this item, and we've just begun
receiving copies from our supplier. Orders are being filled as quickly
as possible on a first-come, first-served basis. This is the reason why
the order #203-xxxxxxx-xxxxxxx placed on October 26, 2010 is not yet
dispatched.



Sometimes unexpected fluctuations in supply can add time to our original
availability estimate. We have learned that "Dragon Age 2 - Signature
Edition (PC DVD)" is now back-ordered and we will update you once we
have received an estimated arrival date from the vendor.


This sounds like they're saying they don't have enough to fill all their pre-orders, even those made as far back as October 2010!

#964
OBakaSama

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Er...that sounds well dodgy. Backordering something which is supposedly not available? Sounds like trouble to me.

It definitely isn't a first come first served basis as my own order date is later than yours yet mine has been dispatched.

#965
Tyfreaky

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You guys have to remember that most companies like Amazon onr game stop have a two day 'window' on being able to pre-order collecters/special editons of a a game. Especially multiple orders from the same customer.

So I'm going to take a wild guess here and say that, Amazon.uk does not have enough signiture additions to gor around and are backlogging secondary orders.
Otherwise I think there would have been a lot more complaints about not recieving orders.

Remember when Amazon was the go to place for preorders and they almost always 'got it right"?
Now I'm terrified of ordering both from Amazon and Gamestop. Even when they have great bonus's.

I have tried to buy direectly from the companies now. like DoW2 Retribution from THQ, and Dragon Age 2 from EA. A lot less grief, and they usually fix things right away if something goes wrong.

#966
Childofbaahl

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Got an email from Amazon at 21:30 aswell... Estimated delivery today... here's hoping. Paid for first class delivery so its possible, saturday is ok too. Monday and i'll get a refund on the postage.

#967
winmaceofwar

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Mine now says dispatching soon and they've taken the money from my bank.

£26.98 for SE is a tasty bargain ^^

#968
Madam mims

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Mines here!!!!!!!!!!!!!!!! SOOOO EXCITED! Off to play now, I hope you guys get yours too. :D :D

#969
Lilayne

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 Mine was dispatched yesterday while I was away. Estimated Arrival date is the 15th. :? Not that it wasn't expected. I was too excited to think how long these things take. :P

To any of you that will receive the SEs today and register them, it would be apreciated if you could take a few seconds just to tell us that you either got the DLC or no. ;)

Happy gaming for you guys! :wizard:

#970
Sethal

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Madam mims wrote...

Mines here!!!!!!!!!!!!!!!! SOOOO EXCITED! Off to play now, I hope you guys get yours too. :D :D


Hooray! Mines arrived! I'm installing it right now.

#971
Childofbaahl

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Why did I have to be working this week... If it arrives today hopefully someone else will have something so the postie can give them my stuff... If not then I'll have to go to the delivery office during lunch tomorrow....

#972
Altered Formula

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I ordered mine yesterday, on a 3-5 day delivery. It arrived today.

#973
Childofbaahl

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I can confirm that the SE online pass that is inside the SE box does indeed unlock the sword and shield. Popped home to check if anything had arrived and the postie was walking away from my door with the game in his hand after dropping a red card through the post... Fate...

#974
LS44

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Childofbaahl wrote...

I can confirm that the SE online pass that is inside the SE box does indeed unlock the sword and shield..


Double confirmed.

#975
vometia

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I received my copy of the SE from Amazon UK and can confirm that it does not include the sword and shield.

The promo content available is as follows: Blood Dragon Armour, Far Cliff of Kirkwall, Of Things Not Lost, Boots of the Frozen Wastes, Lothering's Lament, Hayder's Razor and Ser Isaac's Armour.

The Amazon UK Signature Edition additonally does not include The Black Emporium or The Exiled Prince DLCs which must be bought separately.

How quite irritating.  As is usually the case in my dealings with EA, I'm wondering why I'm a paying customer.