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Return/exchange question


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3 réponses à ce sujet

#1
j0nosaurus

j0nosaurus
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Last thursday I received my N7 hoodie in the mail (just in time for everything to go 20% off >=( dammit) and I decided I want to exchange it for a larger size. I sent an email requesting a return authorization number, and also called the store leaving my name and number. Its been a few days now and still no reply. How long does it usually take to get an email/call back?

#2
Althorne

Althorne
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Hiya,



They are usually pretty fast, but bear in mind, they don't work weekends :P You should hear in a few days. If not, just PM jed :P

#3
Dan Matrix

Dan Matrix
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Yeah, it usually takes 2 business days. If you don't hear from them in a couple I'd suggest replying to the support email so that it comes back into their attention.

#4
BioWareStore Jedi

BioWareStore Jedi
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You'll hear from someone today or tomorrow and we'll get you sorted out.