Aller au contenu

Photo

Redemption code does not work. help! <eom>


  • Veuillez vous connecter pour répondre
312 réponses à ce sujet

#151
kvltHowie

kvltHowie
  • Members
  • 1 messages

obirek900 wrote...

And again in Poland i can't redeem - it's say that my code is not valid. Addidtionaly i can't login even to the customer support :unsure:


I'm unable to redeem to code too, I'm in Norway.

#152
Chris Priestly

Chris Priestly
  • Members
  • 7 259 messages

Lespy1212 wrote...

all it says is that im "connected to EA "....on the main menu....


When you do what? At what stage does it say that?




:devil:

#153
Thorsgard

Thorsgard
  • Members
  • 3 messages
after you connect the cerberus network and the screens open, where you can tipe the code.

#154
kingcrrimson

kingcrrimson
  • Members
  • 2 messages
[quote]Chris Priestly wrote...

[quote]Lespy1212 wrote...

all it says is that im "connected to EA "....on the main menu....[/quote]

When you do what? At what stage does it say that?




:devil:


The screen that displays the cerberus network is not there. The network cannot not be accessed. The only options I have are New Game and Extras.

#155
mage1102

mage1102
  • Members
  • 35 messages
After I press the start button and my options are displayed but the Cerberus computer is shut and says connected to EA Chris.

#156
ScorpSt

ScorpSt
  • Members
  • 493 messages
To the people who are trying to input their Cerberus Network codes in-game: have you tried inputting your code Here?

#157
kingcrrimson

kingcrrimson
  • Members
  • 2 messages

ScorpSt wrote...

To the people who are trying to input their Cerberus Network codes in-game: have you tried inputting your code Here?


I personally entered the code through the PSN store, but in order to access the comic, or any other DLC, the cereberus network needs to be up and running. It hasn't been since I bought the game yesterday.

#158
Chris Priestly

Chris Priestly
  • Members
  • 7 259 messages
Customers in Europe Having this problem
Your codes will NOT work until the game is released in Europe Jan 21. That is the release date and trying to make them work sooner may cause problems. If you have tried already, I suggest waiting until your release date and trying again then.

Ok, for North America. I have done some checking. Here is what to do:
1 - The initial problem has been fixed and new users will not experience this.
2 - Those of you who did get this problem initially, please contact the EA Customer Service and they will directly help you activate your codes so you can play immediatey.




:devil:

#159
obirek900

obirek900
  • Members
  • 4 messages
So we need to wait.... So be it.

Modifié par obirek900, 19 janvier 2011 - 06:27 .


#160
ScorpSt

ScorpSt
  • Members
  • 493 messages
Edit: My bad, didn't know that this was an official release date problem.

Modifié par ScorpSt, 19 janvier 2011 - 06:29 .


#161
obirek900

obirek900
  • Members
  • 4 messages
So i have one more question - will it work at 0:01 21st January or it will be updated later?

#162
Chris Priestly

Chris Priestly
  • Members
  • 7 259 messages

obirek900 wrote...

So i have one more question - will it work at 0:01 21st January or it will be updated later?


That is up to Sony and when they make it go live in EU.



:devil:

#163
obirek900

obirek900
  • Members
  • 4 messages
So it's all about Sony now yes?

#164
Thorsgard

Thorsgard
  • Members
  • 3 messages
Thx Chris, so we have to wait.

#165
SumoMau

SumoMau
  • Members
  • 92 messages
Hi, i have the european version (they sold it today in Italy in Mediaworld)...

i have installed the game, then i have connected with my EA account, and after that, the windows popped up asking me if i want to use my Cerberus code.

I say yes and the PSN windows pop up.

I insert my code (i did it several times) and there is always the same error popping up:

"The code was not accepted, it can be a non valid code or it was inserted wrong... pls try again..." all in Italian... i translated it in some way here.



I checked the code several times and i put it in right,.. do i really have a NON valid code????? the game was new and still closed.



Any idea?

Thanks

#166
SumoMau

SumoMau
  • Members
  • 92 messages
Sorry for my last post... i have missed your post above and there is all the explanation... really sorry!!!

#167
rinoe

rinoe
  • Members
  • 1 650 messages
same here,

oh, I wanted to expierience the comic... now we have to wait when Sony relase already relased game:)) laugh or cry - I do not know.... So OK, We will wait...



I hoped the comic will be on the disc as well... It should be. It is the only thing needed to start the game properly. All other things could wait and be downloaded later during the game... And I always save the Council:)))



Sometimes it is very hard to understand the reasons, but...

give me new DLC and I'll forgive everything:))))))))

#168
RunicDragons

RunicDragons
  • Members
  • 697 messages
I too have this problem.
I wan't to play! :(

Modifié par RunicDragons, 19 janvier 2011 - 08:40 .


#169
Deturis90

Deturis90
  • Members
  • 619 messages
EU-PL here, I got my copy yesterday, installed the game, connected to EA servers and redeemed code on PSN, downloaded Cerberus Pack, installed etc. everything worked - so I didn't had any issues.

#170
rinoe

rinoe
  • Members
  • 1 650 messages
Youre the lucky one:))) Play lotto:))))

#171
SumoMau

SumoMau
  • Members
  • 92 messages
:D yes... play lotto !!



I agree with rinoe, the comic had to be in disc.... now nobody can start to play.

:(


#172
Mentraton

Mentraton
  • Members
  • 46 messages
Strange... It seems so that some eu codes works and others not.
Mine dosen´t (Ger-PSN). But other guys posted that they could redeem it sucessfuly.

Very anoying. Without the decisions in the comic I won´t start the game.

Modifié par Mentraton, 19 janvier 2011 - 08:55 .


#173
RunicDragons

RunicDragons
  • Members
  • 697 messages
I was really looking forward playing this, but i won't play it until i have downloaded the comic!

#174
cyberdog

cyberdog
  • Members
  • 1 messages
Im in england and I have the same problem code not valid, I understand really its not until friday.

However people who ordered this from online retailers normaly get it early so just giving the mods a heads up that you may be in for a bumpy ride tomorrow when you get flooded with people who cant use codes.

#175
pedi007

pedi007
  • Members
  • 86 messages
wow this is really stupid. I live in Belgium and the code doesn't work for me either. pfff have to wait till friday to play the game :s