299 réponses à ce sujet

[LiLAsN]

terrordactyl1 wrote...

Would it help to switch off autosave and only save manually whilst standing still in a quiet area? Just thinking that the cause of save game corruption might be a freeze during an autosave? The only time I have had a freeze (3 so far) is during movement or combat.

Tonight, I'll switch off autosave and just try manual saves when I feel confident the PS3 isn't about to freeze up...at the least it might reduce the odds of getting a corrupted save, which is a far worse scenario than just the occasional freeze with no long term consequence.

Come on Bioware, lets hear when a patch is coming?

Oh my god! Speak of the devil!
After reading your post and attempting to launch past the loading screen, in 1 of my successful attempts in getting to the Start screen, I lost my save!!!
I am only given a New Save. OMG.... 
I DEMAND COMPENSATION!

[Mithos-SWE]

dante23481 wrote...

europe version has same problem? i understand from a few frriends until now, there s no freezing

<- Sweden, Europe, yes same problems.

[LiLAsN]

LiLAsN wrote...

terrordactyl1 wrote...

Would it help to switch off autosave and only save manually whilst standing still in a quiet area? Just thinking that the cause of save game corruption might be a freeze during an autosave? The only time I have had a freeze (3 so far) is during movement or combat.

Tonight, I'll switch off autosave and just try manual saves when I feel confident the PS3 isn't about to freeze up...at the least it might reduce the odds of getting a corrupted save, which is a far worse scenario than just the occasional freeze with no long term consequence.

Come on Bioware, lets hear when a patch is coming?

Oh my god! Speak of the devil!
After reading your post and attempting to launch past the loading screen, in 1 of my successful attempts in getting to the Start screen, I lost my save!!!
I am only given a New Save. OMG.... 
I DEMAND COMPENSATION!

Eh wait! An interesting revelation!!
My save is back! Woohoo!!
But I have yet to be able to test it as I keep on getting stuck at  the loading screens. Ugh!

Modifié par LiLAsN, 24 janvier 2011 - 02:03 .

[The_Crazy_Hand]

Spectre661 wrote...
I agree with the sentiment, but in order to express our disappointment we need to be vocal about this issue.  It shows we still care if we take the time to express our problems and concerns, and with big companies complaining is often the only way to get anything done (after all, they already have our money).  The worst thing we could do to EA/Bioware, is to quietly decide to never buy their products again.  At least this way, we're in communication and giving them the chance to fix what we don't like.

As for having ME2 on the Playstation, as far as I'm concerned we still don't have it so why thank EA?  The game doesn't work.  I tend not to thank people who take my money and give me a buggy port of a great game that is (in my case and many others) completely unplayable.  This isn't about being a PS3 owner or an Xbox 360 owner (many of us have both, so it's not an issue), it's about being a loyal customer that feels they're being ripped off after supporting both companies during their formative years in the industry. 

That being said, the quality at Bioware dropped after the EA purchase so I suspect that EA isn't giving the guys at Bioware the time to craft the games they'd be happy with in the first place.  I do feel bad for Bioware in that they have to deal with this mess after most likely working their asses off under an unrealistic deadline for the game's release.

True, however, we should point it out constructively, and not be afraid to point out what has been done right.  EA DOES need improvement, but they have indeed gotten better.  Overall, I think fans may be able to nudge them in the right direction, IF we can present ourselves right.

As for not really having ME2, I found this thread and forum by searching about the freezing bug via google, and before I typed in "PS3", the suggested searches indicated this was a problem on the 360 as well.

AFAIK, overall, we have the BEST version of the game, unless you count modding.  Sure, there's bugs to be worked out, but Jack Lamden's posts indicate they're being worked on.  So I don't think we were short changed.   Though, on that note, a patch is VERY MUCH NEEDED.

[prazision]

I haven't had any issues with freezing at all in 30 hours (knock on wood), but hearing about some of you having it be a constant issue (ie happening every single time you try to hack a door), I would encourage you to return the game and get a different copy, do a complete delete of all game info and re-install, because there is absolutely no way that a problem like that should be so easily reproducible unless there is a legitimate issue with corrupted game data.



I'm not saying "it's your hardware" like your PS3 is defective, but sometimes corrupted data from other games can cause unexpected problems. It's just something you might have to learn to occasionally deal with on current generation consoles which have HD installations, because problems like that have been part of PC gaming since the first PC game. Companies cannot test for every possible variable (such as what other games you have installed, whether any of them have corrupt data, how full your HD is, etc).



If you can find a different PS3 to try it on (perhaps at the store), try that disc on another system. If the problem persists, you know for an absolute fact it isn't your PS3 or your game data and in that case I would demand a replacement disc or full refund (which would be within your rights as a consumer).



However, the fact that only some people have any of these problems at all (on another forum I frequent with hundreds of people playing the PS3 version, there has been almost no report of bugs whatsoever) really does cause me to believe it's not something that BioWareEA could have feasibly tested for. If you've ever worked in QA, you know what I'm talking about.



All that said, I do hope there is a patch very soon for the photo bug and the occasional sound sync issues in cutscenes, as those DO appear to be affecting literally everyone.



I would also like some kind of answer as to why PS3 owners cannot register their game so that we can post in the spoiler forum!

[SpezXVII]

@ prazision:



I have tried using different copies of the game. As previously stated, several of my co-workers also have the issues described in my thread with only 1 in 5 of us having no issues at all. I borrowed his disc since it was working for him. In preparation I deleted the game data and DLC, re-downloaded and reinstalled. For the first hour or so it worked fine... Then the issues came right back. The fact that several of us have similar issues leads me to believe there is broken code somewhere that is causing these events.

[wicked_being]

Slim 250gb. 4 random freezes in 44 hours.

[prazision]

SpezXVII wrote...

@ prazision:

I have tried using different copies of the game. As previously stated, several of my co-workers also have the issues described in my thread with only 1 in 5 of us having no issues at all. I borrowed his disc since it was working for him. In preparation I deleted the game data and DLC, re-downloaded and reinstalled. For the first hour or so it worked fine... Then the issues came right back. The fact that several of us have similar issues leads me to believe there is broken code somewhere that is causing these events.

I understand that and sympathize, but you have to realize that since tens of thousands of people seem to not have this problem, you can't just say that it's "broken code" that could have been reliably found.  If something doesn't affect literally everyone, then it's a more complicated problem to replicate and fix than just "these lines of code are broken".

For example, I had no problems with freezing or bugs in Fallout: New Vegas even before the first major patch.  That's an extreme example, obviously, but please understand I am in no way a BioWareEA apologist (read my posts about DA2) I'm simply pointing out that this appears to be a very complex problem that a small percentage of the overall gaming population is experiencing, and therefore people shouldn't be verbally storming EA with pitchforks (yet).

[SpezXVII]

You have to account that not everyone that plays ME2 visits this site and an even smaller percent of them post. Check out the majority of the more popular gaming forums and you will find users with these issues as well. Obviously not everyone has them, hence my co-worker's copy working just fine. We even have the exact same content installed on our PS3's, which are both 160GB Slim's. His works (so far) and mine doesn't even with his disc. Broken code doesn't have to affect everyone and certainly doesn't have to happen every time. A simple issue of something being incorrectly loaded or rendered improperly can cause a system to lock up. (I'm an F-16 Advanced Avionics Technician so I deal with issues like these all day long.)



I love BioWare and the games they make but I can't excuse this horrible release. With many people having these issues, there should be absolutely no way this got past QA.

[prazision]

SpezXVII wrote...

You have to account that not everyone that plays ME2 visits this site and an even smaller percent of them post. Check out the majority of the more popular gaming forums and you will find users with these issues as well.

But I specifically said that I frequent another games forum (which some might consider the biggest on the Internet) and almost nobody there is reporting this issue.

So basically, we have no hard data.  Just a boatload of anecdotes.  That is why I think it's a little unfair to have a mindset that this is some kind of major mistake by BioWareEA and that they hate their consumers.

[Whitewash]

Mithos-SWE wrote...

And could someone tell me how I launch the Interactive comic?
I was told in this thread it came with the cerberus pack, but I dont know how to launch it.

It should automatically trigger after your Shepard have been sucked out into space after Normandy SR-1 have exploded, and you fall towards the planet during the introsequence/gameplay.

That didn't happen for me, but I downloaded the pack afterwards because I seriously couldnt  wait to play the game and waiting 20 minutes to download and install was not an option. lol.

And thanks to all of you who helped me with the Comic thing. 

[evenstars]

I just had my save files corrupted after it froze on a loading screen when I was starting the Thane mission, losing over 30 hrs of saved data.   This was the second time it froze on me (both times on loading screens) otherwise I haven't had any problems until now.

[burnham]

prazision wrote...

I haven't had any issues with freezing at all in 30 hours (knock on wood), but hearing about some of you having it be a constant issue (ie happening every single time you try to hack a door), I would encourage you to return the game and get a different copy, do a complete delete of all game info and re-install, because there is absolutely no way that a problem like that should be so easily reproducible unless there is a legitimate issue with corrupted game data.

I'm not saying "it's your hardware" like your PS3 is defective, but sometimes corrupted data from other games can cause unexpected problems. It's just something you might have to learn to occasionally deal with on current generation consoles which have HD installations, because problems like that have been part of PC gaming since the first PC game. Companies cannot test for every possible variable (such as what other games you have installed, whether any of them have corrupt data, how full your HD is, etc).

If you can find a different PS3 to try it on (perhaps at the store), try that disc on another system. If the problem persists, you know for an absolute fact it isn't your PS3 or your game data and in that case I would demand a replacement disc or full refund (which would be within your rights as a consumer).

However, the fact that only some people have any of these problems at all (on another forum I frequent with hundreds of people playing the PS3 version, there has been almost no report of bugs whatsoever) really does cause me to believe it's not something that BioWareEA could have feasibly tested for. If you've ever worked in QA, you know what I'm talking about.

All that said, I do hope there is a patch very soon for the photo bug and the occasional sound sync issues in cutscenes, as those DO appear to be affecting literally everyone.

I would also like some kind of answer as to why PS3 owners cannot register their game so that we can post in the spoiler forum!

So I should only demand for a game to work if the issue is affecting everyone?  I haven't been able to play a single second of this game, but it's not an issue that should be addressed because of variable issues?

Then let's simplify.  I've erased ALL data on my machine.  No variable there.  I've tried playing with only the disc data installed...still froze at two different spots.  I've tried playing with DLC installed...still froze.  I've replaced the disc and done all of the above again.  Froze still...at different spots.  Tried both discs on a friend's PS3...frozen.

It seems to me that the only variable that is constant is this game.  I love Bioware and will continue to support them.  But it is unfair to say that unless this is an issue that affects everyone it is not an issue that should be addressed immediately.  A patch should be released for those issues you mentioned...but at least those issues involve people being able to play the game.  There are those of us who can't play a single second of this game do to these "not-affecting-everyone" issues.

[cool87machine]

I'm going back to my local Gamestop today to see if they will let me test the game on their display systems so I can replicate the problem. If it happens there I'm going to request a new copy. With not everyone having the issues it has to be a select few discs that have the problems.

[prazision]

burnham wrote...

So I should only demand for a game to work if the issue is affecting everyone?  I haven't been able to play a single second of this game, but it's not an issue that should be addressed because of variable issues?

Then let's simplify.  I've erased ALL data on my machine.  No variable there.  I've tried playing with only the disc data installed...still froze at two different spots.  I've tried playing with DLC installed...still froze.  I've replaced the disc and done all of the above again.  Froze still...at different spots.  Tried both discs on a friend's PS3...frozen.

It seems to me that the only variable that is constant is this game.

But that is provably not the case - if it was just the game, this would be happening to everyone.  It's not, it's happening to a small percentage.  So it must be some other variable.  By your logic, I should be able to say "It hasn't frozen for me or for anyone I know, therefore the game must be fine" - but I can't say that, because it's anecdotal, just like your experience.

It really sucks what you're going through and I don't really have anywhere near enough knowledge of all the factors involved to give you a satisfactory answer.

If the game is working for the vast majority that are playing it, then no, you really don't have a "right" to "demand" that EA fix it.  That's just how software works, and has worked for decades.  It's just that now that consoles are essentially computers, people are having to face these issues that, as I said, have been a part of the PC gaming experience for as long as games have existed.

I know it sucks, and I feel bad for you, but I don't think you have much recourse if you've tried everything you said you did.  From what you say you tried, it sounds like there are literally some game discs that are different from others.  In that case, I would keep returning the game until you get a game disc that works.

If you NEVER get a game disc that works, then it absolutely must be your PS3's hardware or some other issue, because it is a provable fact that this game works for most people.

[RaynarBrusk]

LiLAsN wrote...
Unfortunately, the way the game saves is different than the usual PS3 games.
It saves the save in only 1 PS3 save.

LoL!  Confusing. But do you understand that? xD
Basically, we may have multiple saves of the game.
But when you go to your PS3 save, there are only 2 saves.
1 is your profile, the other is your latest save which I suspect might contain all of the saves in the game.

And considering that this is a long game, making that move is indeed stupid. As you can see with the people who have played over 34 hours of gameplay losing everything just because of a corrupted save. Ouch!

Just so we're clear here: BioWare went AGAINST standard practice and used a system that substantially increased the chances of all your save info being deleted? Yeah. That's not a minor bug. That's aggressively bad design.

[RAF1940]

prazision wrote...

burnham wrote...

So I should only demand for a game to work if the issue is affecting everyone?  I haven't been able to play a single second of this game, but it's not an issue that should be addressed because of variable issues?

Then let's simplify.  I've erased ALL data on my machine.  No variable there.  I've tried playing with only the disc data installed...still froze at two different spots.  I've tried playing with DLC installed...still froze.  I've replaced the disc and done all of the above again.  Froze still...at different spots.  Tried both discs on a friend's PS3...frozen.

It seems to me that the only variable that is constant is this game.

But that is provably not the case - if it was just the game, this would be happening to everyone.  It's not, it's happening to a small percentage.  So it must be some other variable.  By your logic, I should be able to say "It hasn't frozen for me or for anyone I know, therefore the game must be fine" - but I can't say that, because it's anecdotal, just like your experience.

It really sucks what you're going through and I don't really have anywhere near enough knowledge of all the factors involved to give you a satisfactory answer.

If the game is working for the vast majority that are playing it, then no, you really don't have a "right" to "demand" that EA fix it.  That's just how software works, and has worked for decades.  It's just that now that consoles are essentially computers, people are having to face these issues that, as I said, have been a part of the PC gaming experience for as long as games have existed.

I know it sucks, and I feel bad for you, but I don't think you have much recourse if you've tried everything you said you did.  From what you say you tried, it sounds like there are literally some game discs that are different from others.  In that case, I would keep returning the game until you get a game disc that works.

If you NEVER get a game disc that works, then it absolutely must be your PS3's hardware or some other issue, because it is a provable fact that this game works for most people.

True.

[SpezXVII]

prazision wrote...
  From what you say you tried, it sounds like there are literally some game discs that are different from others.  In that case, I would keep returning the game until you get a game disc that works.

If you NEVER get a game disc that works, then it absolutely must be your PS3's hardware or some other issue, because it is a provable fact that this game works for most people.

Did you even read what I wrote? I've tried a disc that we know works for my co-worker. We have tried it on 4 different PS3's and it freezes on each and every one of them. Out of 5 people, 1 person has a playable game experience. I guess a 20% playability rate equates to most people, huh? Also, they only game any of us are having issues with happens to be ME2. If it was our hardware, we would have issues in other games and media as well.

For the sake of troubleshooting, we also bought the downloadable versions of the game off of PSN to the PS3 system that can run the game. Guess what, it freezes at the title screen on his system. On mine, it has run fine so far. (About an hour of testing.)

The fact of the matter is that many users are having freezing, clipping, sound and texture glitches that is some cases render the game unplayable and corrupts game saves. So we, as consumers, who payed for a product, DON'T have the right to expect it to work on a standardized platform? WOW.

Modifié par SpezXVII, 24 janvier 2011 - 05:58 .

[RBdrift]

I had my blu ray lens switched on Saturday and have been playing the game without any issue since.Everything's smooth. If you guys have playing your PS3 hard the last year  i would recommend switching  if you guys can. The guys who changed mine said that my old laser was extremely weak and just warn out.

Modifié par RBdrift, 24 janvier 2011 - 06:01 .

[LiLAsN]

prazision wrote...

burnham wrote...

So I should only demand for a game to work if the issue is affecting everyone?  I haven't been able to play a single second of this game, but it's not an issue that should be addressed because of variable issues?

Then let's simplify.  I've erased ALL data on my machine.  No variable there.  I've tried playing with only the disc data installed...still froze at two different spots.  I've tried playing with DLC installed...still froze.  I've replaced the disc and done all of the above again.  Froze still...at different spots.  Tried both discs on a friend's PS3...frozen.

It seems to me that the only variable that is constant is this game.

But that is provably not the case - if it was just the game, this would be happening to everyone.  It's not, it's happening to a small percentage.  So it must be some other variable.  By your logic, I should be able to say "It hasn't frozen for me or for anyone I know, therefore the game must be fine" - but I can't say that, because it's anecdotal, just like your experience.

It really sucks what you're going through and I don't really have anywhere near enough knowledge of all the factors involved to give you a satisfactory answer.

If the game is working for the vast majority that are playing it, then no, you really don't have a "right" to "demand" that EA fix it.  That's just how software works, and has worked for decades.  It's just that now that consoles are essentially computers, people are having to face these issues that, as I said, have been a part of the PC gaming experience for as long as games have existed.

I know it sucks, and I feel bad for you, but I don't think you have much recourse if you've tried everything you said you did.  From what you say you tried, it sounds like there are literally some game discs that are different from others.  In that case, I would keep returning the game until you get a game disc that works.

If you NEVER get a game disc that works, then it absolutely must be your PS3's hardware or some other issue, because it is a provable fact that this game works for most people.

Obvious troll is obvious.
Again, you can't confirm that 'most' people are not experiencing this problem because there are no PROOF to support your claim because they did not report anything. In case you don't know. Some people don't go to forums at all. They'll go straight to YouTube or talk with their friends. How about you check that area? I've checked and there are quite a few comments and views for a video that was uploaded around 2 days ago by 1 of the members before me who posted the video in this forum.

Secondly, not all people are outspoken. To be honest, I am 1 of them. If I were, I would be complaining about Black Ops constantly as well. But at least that game was playable. This game freezes more than 20 times a DAY before I finally gave up. Thus, I must take a stand because this is too much.

And how can you be sure that it is the hardware's fault? Unlike computers where drivers and different hardwares play a part, the PS3 is mostly fixed to a specific hardware. Thus disproves yet another 'theory' of yours.
All of my games work perfectly WITHOUT any problems. Especially the games which makes use of the PS3's hardware which I doubt this multi-platform game does. If all of those games including multi-platform games do not have any problem, I don't see why you could easily accuse my hardware is to blame so dismissively.
Give me PROOF. Because all that you have given me are accusations but nothing to support what you say. And making use of yourself as proof isn't enough to justify your point.
Heck, some people might have just returned it to stores or even report it to the authorities themselves like EA customer support instead of roaming around in forums. But that is just my opinion.

But what we have here are quite a sum of people who are experiencing problems with their game. So unless you really have a 'Technical Problem' as this thread is all about, I would suggest that you take your leave and let BioWare or EA speak for themselves. Thank you very much. 

[prazision]

SpezXVII wrote...

Did you even read what I wrote?

Yes, but you clearly didn't read what I wrote, because I wasn't responding to you at all.

How do I know this game is working for the vast majority of people?  Because if it weren't, it would be widely reported on, as happened with New Vegas.

No gaming news sites are reporting abnormally high incidence of freezing.

The plural of "anecdote" is not "data".  If it were, I would just say yet again that I frequent the largest Games forum on the internet, and on that forum nobody is reporting these issues.

If I were cynical, I would suspect that some of the posts in this specific thread are from 360 players who want to discredit the PS3 version.

[Agozer]

This might seem like a really weird question, but how many of you with freezing issues play with Disc Auto Start turned off? For those who do, turn said option on and see if that has any effect on the frequency of the freezing problem.

Yeah, I know. It sounds stupid and weird. Just humor me.

Modifié par Agozer, 24 janvier 2011 - 06:20 .

[Mithos-SWE]

Agozer wrote...

This might seem like a really weird question, but how many of you with freezing issues play with Disc Auto Start turned off? For those who do, turn said option on and see if that has any effect on the frequency of the freezing issues.

Yeah, I know. It sounds stupid and weird. Just humor me.

I do have that feature turned off, my PS3 games do not start automatically when I put the disc in the PS3.

[LiLAsN]

Agozer wrote...

This might seem like a really weird question, but how many of you with freezing issues play with Disc Auto Start turned off? For those who do, turn said option on and see if that has any effect on the frequency of the freezing problem.

Yeah, I know. It sounds stupid and weird. Just humor me.

Mine is turned on. And I experience countless freezing issues.

[SpezXVII]

prazision wrote...

SpezXVII wrote...

Did you even read what I wrote?

Yes, but you clearly didn't read what I wrote, because I wasn't responding to you at all.

How do I know this game is working for the vast majority of people?  Because if it weren't, it would be widely reported on, as happened with New Vegas.

No gaming news sites are reporting abnormally high incidence of freezing.

The plural of "anecdote" is not "data".  If it were, I would just say yet again that I frequent the largest Games forum on the internet, and on that forum nobody is reporting these issues.

If I were cynical, I would suspect that some of the posts in this specific thread are from 360 players who want to discredit the PS3 version.

You don't need to be responding to me for my response to be pertinent. To humor your trolling, I'm glad "no one" on "the largest Games forum on the internet" is experiencing these issues. The fact of the matter is that MANY are. Also, I would gain no benefit nor happiness from discrediting a game I have bought not once but twice now on the PS3, once on the 360, and once on PC. So please, unless you want to be helpful, don't post in a Tech Help thread about an issue that you are attempting to discredit.