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Corrupted Save


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#301
Scandigeek

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Perigee wrote...


Scandigeek, you had lots of good points in you post.


Thank you.  :)


Perigee wrote...

Somehow all this makes me think that the only way to completely remove the risk of corrupted saves would be to change the way how the game handles the save game file in the first place. I wouldn't expect it to be a paramount development task if a patch would be provided which either starts to use separate physical files for each save game after installing the patch (while still keeping the old "bulk" save game file accessible for loading) or alternatively the patch would perform a file conversion for the existing "bulk" save game file to chop it into individual physical save game files (autosave and "restart mission" save included). And build of course the necessary application logic to the game itself to support this. This way, the crash (not matter for what reason it might take place) would only mess up with the one save game file that was open at the time of the failure.

On the other hand, this might  be what Bioware has been thinking also - we shall know once the patch is in distribution Image IPB

EDIT: the problem of course in the "file conversion" option is that it manipulates players' save fame files. If something in that conversion script goes horribly wrong and the end result is that you don't have save game file at all, Bioware gets lots of "happy" customer by providing a "correction" that erased everything. Tricky...

EDIT2: I believe Bioware is having loads of fun during coffee breaks while reading "forum experts'" analysis/suggestions on how the development should be done Image IPB


I was about to say, I don't think they can tinker with the save data like without invalidating your old save files, though its been a long time since I was in programming school.

Somehow, I have a hunch that the "restart mission" feature is the reason that the saves are kept in one file to begin with.

However, I do believe this may be a lesson for Bioware in the future when it comes time to work on that part of Mass Effect 3.    I don't think it will be an issue for Dragon Age II, if they stay true to form, that is to say that most of the places in the game can be revisted, which would make the need for a restart mission feature redundant. 

#302
Perigee

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Scandigeek wrote...

I was about to say, I don't think they can tinker with the save data like without invalidating your old save files, though its been a long time since I was in programming school.


Yep, agree.

Maybe we're after too complex solutions. The simplest approach would perhaps be that there would be a patch that automates the procedure which many of us are currently doing manually i.e. backing up the save file. Even though it's been a while from my programming days also, I would think that the game itself could easily make a copy of the current save game file onto the PS3 HDD (e.g. every time upon the game start) and in case the main file gets corrupted, the game application would revert automatically (or by prompting user before) to last created working backup file. Certainly a workaround and not very sophisticated but would do the job with minimum effort required from the users.

But yes, maybe I should leave these kinds of things for experts to deal with.

#303
radione

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Well, I just had the bug destroy my save file and I just don't think I can get back into it again. I already played it through 1.5 times on the PC the last thing I want to do is go through the first half of the game again (especially all that drool inducing mining) since I was actually very excited to have made it that far on the PS3 and looking forward to the second half.



The problem I have with the "backup" solution is one of expectation. I have never, ever, in all the time had that problem with any other game on the PS3. Even worse, are those that didn't allow backups at all contributed to the lack of reason to do so. So I wind up here because it did happen, why on earth would I have sought out a solution to a problem I didn't have?



I realize hard drives don't last forever, and every so often I back up what I can or need to, but since there was no practical reason to expect a game to destroy its own save file this took me completely by surprise and I am very unhappy. Damn you BioWare, I don't have the kind of free time I had in the past, just give me a tool to get me to the exact same place I was and we can call it even. I'll even send you the corrupted file if I have to, fat lot of good that will do.

#304
ZeroDotZero

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I have not had any save files corrupted, but there was one incident where upon loading up the game, the 'Resume' option was missing, and I feared the worst. Upon attempting to load a game, nothing appeared, making me worry, but after waiting a while, it miraculously turned up, perfectly playable. I cannot remember exactly when in the game this occured, but it was not during Shadow Broker.

#305
Guest_Whizzer-Hawk_*

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To whom it may concern,

I have just experienced a game freeze with my PS3 on one of the many extensive loading screens in Mass Effect 2. This game freeze has resulted in me losing all my saves including the save I have completed the game with on my very first playthrough (this crash happened on my 2nd playthrough). I can specify of what you ask:

- The crash occured on a loading screen where the Asari (Seryna) on Illium offers to give you a ride to the 2 towers that are being constructed, in aim of finding the Drell Assassin Thane.

- I didn't keep record of how many levels I had completed but my last mission was the collectors attack on Horizon. I may have done other missions before that including small missions that are found as anomalies by exploring the planets of the galaxies... The other missions that availably waited by me choosing to recruit thane first, was recruiting Tali and project Overlord which I hadn't done yet with my 2nd playthrough (I was roughly playing ME2 at full volume with headphones on while progressing through Project Overlord until I needed a clean pair of shorts after I heard that robotic voice for the first time). :P

- My total game progressing time was 10 hours including the saves, but I had only had the PS3 on for a few hours when it decided to crash. I've noticed my PS3 has only decided to crash on this game, but not on other games...? My PS3 wasn't hot at all and is placed in a well ventilated and cool position, so it musn't have been the console.

I hope you can resolve this problem as I have lost that 10 hours of gameplay including the 35 hour completion save that I had when I first played the game. I'm really disappointed. :(

#306
tiger-tron

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As I said before, the best advice I can give is to not play the game at all, that way you won't run the risk of having corrupted data, and you won't have to go through the hassle of restoring it, thats if it actually does work. People say it does and doesn't work, either way, I'm not chancing it. Best to play something else in the mean time; I'm playing DS2 right now, but as soon as this flamin' patch comes out, I'll resume ME2.

#307
Guest_Whizzer-Hawk_*

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tiger-tron wrote...

As I said before, the best advice I can give is to not play the game at all,


Guess it's the safest option. The corrupted files are long gone; impossible to restore.

I started the game up again and on the title screen it prompted me to agree to the terms & conditions from EA, it's like the game completely thought I was playing it for the first time... it just said "new game", no resume. :(

#308
Beezlebubz

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Capeo wrote...
Guess it's the safest option. The corrupted files are long gone; impossible to restore.

I started the game up again and on the title screen it prompted me to agree to the terms & conditions from EA, it's like the game completely thought I was playing it for the first time... it just said "new game", no resume. :(


Are you absolutely sure? I mean, I know its unlikely, but there has to be some remote chance

Modifié par Beezlebubz, 01 février 2011 - 11:58 .


#309
Beezlebubz

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Beezlebubz wrote...


Whizzer-Hawk wrote...

Guess it's the safest option. The corrupted files are long gone; impossible to restore.

I started the game up again and on the title screen it prompted me to agree to the terms & conditions from EA, it's like the game completely thought I was playing it for the first time... it just said "new game", no resume. :(


Are you absolutely sure? I mean, I know its unlikely, but there has to be some remote chance

Sorry for double post, quoting problems xD

Modifié par Beezlebubz, 02 février 2011 - 12:00 .


#310
Guest_Whizzer-Hawk_*

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Well, I know it's pathetic of me to be making a big deal out of it, but I've practically just lost one of my weekends playing the game and I value weekends as they're typically my only source of free time. It's annoyed me yes because I could have been playing other games or doing something else, but to lose 45+hours of playing time is quite costly given the situation I am in personally at the moment.



Just ignore me. :P

#311
Terjoh83

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my game has frozen a couple of times, worst being after i defeated the final boss...had to restart my ps3 with the possibility of 56 hours being corrupted...i was far from happy. But luckily, nothing happened.



Also, all the bugs are a pain in the ass. Textures missing, team members getting "stuck" and even disappearing (while their voice audio keeps going). I had to do without voice audio in the ending scene, relying on subs and explosions, lame.



All in all, not happy with the product, and had it not been for excellent gameplay and story, i would have destroyed my copy with a hammer long ago...



release teh Patch asap!

#312
Beezlebubz

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Whizzer-Hawk wrote...

Well, I know it's pathetic of me to be making a big deal out of it, but I've practically just lost one of my weekends playing the game and I value weekends as they're typically my only source of free time. It's annoyed me yes because I could have been playing other games or doing something else, but to lose 45+hours of playing time is quite costly given the situation I am in personally at the moment.

Just ignore me. :P


Pathetic? Far from it. I think I speak for many when I say I feel the same you do. I spent $60 on this game, things like this are not acceptable.

#313
Scandigeek

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tiger-tron wrote...

As I said before, the best advice I can give is to not play the game at all, that way you won't run the risk of having corrupted data, and you won't have to go through the hassle of restoring it, thats if it actually does work. People say it does and doesn't work, either way, I'm not chancing it. Best to play something else in the mean time; I'm playing DS2 right now, but as soon as this flamin' patch comes out, I'll resume ME2.


And again, the patch may not fix the problem entirely, sure it may deal with some of the problem areas, but freezes and crashes will happen regardless of what game your playing.  Hey I'm not happy with having to back up my saves either.  But I pratically begged for this game for my birthday, and now that I got it, I'm going to play it.  

#314
Back2basics

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SR3 wrote...

In the midst of a second game, after losing my first one 15 hours in (game froze on the loading screen while getting into the cab with Liara in LOTSB), 

.


same here man, my game froze at this same loading screen during the shadow broker dlc

#315
RichieP

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Interestingly, I purchased the game (didn't download it) but it came with a free Cerberus pack code.  I decided not to unlock that stuff and played through the whole thing without it.  Never had one freeze up or corrupted save the whole 40 hours of playing through the entire game (including the shadow broker stuff). 
I then wanted to play through on a different character and downloaded the Cerberus pack via the code provided with the game.  The game froze up once, I believe on the cutscene just prior to The Illusive Man sending me to the Collector Ship, but everything was fine upon restart.  Later on, I played and got through the Collector Ship, and during the loading process after "mission completed", it froze up and forced a restart.  It was at this point, that all my saves from that character were gone, 12 hours or so.  The first character remains intact.
This, to me, lends some evidence that maybe some of the Cerberus pack stuff causes the corruption?

#316
tehmerlin

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I have read through pretty much all 13 pages of this thread, and I do not own a Playstation 3 personally (as I can't afford one at the moment) but a good friend of mine has a PS3.  He's played almost every game that has come out for the PS3 with no problems.  He bought ME2, and within the first 5 hours of playing, his console froze about 4 times, but each time he could reload his game perfectly.  He was slightly annoyed his console froze so many times, but him and I weren't aware there were so many glitches in the PS3 version of ME2.  Another 5 hours of play time, and by this point he was hooked into the game and was really enjoying it; his console froze again.  He restarted, and all of his ME2 data was corrupted and gone forever.  He went to "Load game" nothing was there.  All I can say is that he gave up and took a hammer to his Mass Effect 2 CD.

I've thought about buying a PS3 many times when I've had the cash for it, but after seeing this fiasco with ME2 first hand, I don't trust PS3's.  Especially the slims.  I own Mass Effect 2 on PC, and have only had the game freeze on a loading screen once, but it probably didn't help I was adjusting myself in my PC chair and kicked the computer. :X  But this is still unacceptable.  I don't understand how the same game can work flawlessly on a PC/Xbox 360, yet when it hits the PS3, it glitches more than any game I've ever played.

I'm really surprised so many bugs and glitches have come from a developer such as BioWare.  They usually have really solid products.  But if BioWare doesn't care enough about developing the game right on the PS3 side, then it's going to have really crappy sales when ME3 comes out on PS3.

Modifié par tehmerlin, 03 février 2011 - 11:29 .


#317
hellnoway

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don't worry about bioware guys, they're out there, spendin' out our money

#318
ibram_ps3

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has there been any official statement from bioware other than the patch update and/or EA's wisdom of telling us to simply clean the disc?

#319
tiger-tron

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Scandigeek wrote...

tiger-tron wrote...

As I said before, the best advice I can give is to not play the game at all, that way you won't run the risk of having corrupted data, and you won't have to go through the hassle of restoring it, thats if it actually does work. People say it does and doesn't work, either way, I'm not chancing it. Best to play something else in the mean time; I'm playing DS2 right now, but as soon as this flamin' patch comes out, I'll resume ME2.


And again, the patch may not fix the problem entirely, sure it may deal with some of the problem areas, but freezes and crashes will happen regardless of what game your playing.  Hey I'm not happy with having to back up my saves either.  But I pratically begged for this game for my birthday, and now that I got it, I'm going to play it.  

Well if what Bioware said is to be believed, then the corruption issue will have been sorted, although nothing is 100% guaranteed, its better playing post patch than not. Obviously crashes happen all the time, fortunatly I haven't had any crashes on ME2, but its risky.

#320
LORD_SOMBRA

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Hi



I would leave my account of corrupt save.

I bought the game for ME2 PSN.

I played for 30 ~ 40 minutes (it seems not to reports of corrupted saves so little time gameplay) and to get the ship Normandy the savegame I effected a save over the previous day, goes back to the XMB and I went to play another game.



The game in question is Batman AA, I noticed that my save is not loaded, I returned to the XMB and went to the Games tab / Saved Data Utility it had some icons corrupted, tried to delete more was not possible.



I got in the way of the PS3 Recovery Menu to use option 3 and 4 for PS3 and see if repairing informed me that my HD was corrupted, I ended up having concluded that the HD format because the system does not allow just say no to the formatting.



End of the Mass Effect download again and am awaiting a fix to correct this problem.



Thank you for your attention.

#321
AardonDorbas

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Yes hello to all.

I have the same mistake. My videoscreen was corrupt (blue screen with drillert frames). I had shut down the game without saving. After that i have shut down the ps3 console. a few minutes later i have power on the console and loafd the game. I got the last automatic save game and it works.

I hope that the error is not got to the save files.

By the way. Bioware ... why in hell you have decide the save games put into one file??? Whats the reason for that??

Grettings
McNemarra

#322
danger__russ

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Well I just got my second corrupted save file. Thats fun. Both times the ps3 froze when I opened the vault on the Keji greybox mission. After restarting the only option is to start a new game. Thanks a bunch.

And yes I had read the warning about limiting playtime. I only have time to play a mission or two in one sitting anyhow. I was restarting my ps3 everytime I took a break just to be safe. Maybe I did too much scanning without restarting? I don't know but this is crap.

Modifié par danger__russ, 06 février 2011 - 10:46 .


#323
Luan

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Well, I backup my game all the time onto a pen drive, I'm using that as a safe measure until a patch comes out.

#324
nikk900

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Just had the freeze, on my second play through on insanity. As I was going to the towers for thane's mission the load screen froze, I restarted and boom, no save. Two days just gone to waste. I think I might just leave it now, which is a shame as all I needed was to complete the game on insnity to get the platinum trophy. :crying:

#325
Kokooro

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Okay, I just got the same **** as well. I'm currently majorly pissed off, but that's not the point. I just find it not acceptable for a game to corrupt data. I wouldn't care about the freezing - w/e, replaying a boss and stuff isn't so bad. But to loose 20-30 + hours of gameplay - or more if you are seriously exploring and doing everything - is HORRIBLE. The worst part of this is; I am now scared to start a new game again, only to find out later that it got corrupted once more.



I had two playthroughs before. They froze a bunch of times, but no data was corrupted. My third playthrough got corrupted when I was fleeing from the collectors ship. I was connected to the internet.



I admit that I have my PS3 running a long time when I have freetime and play, but it also happens when I only played for an hour or so.



Please, Bioware. Release a patch. This is annoying and quite depressing. I love the game and the characters but this is just ... it takes away the motivation to play :/