386 réponses à ce sujet

[jstevo]

I have an odd one; regarding the Krogan homeworld Tuchanka.

While trying to land on the planet it loads for 20/30 seconds, then a xmb error pops up saying the game data is corrupt and has to close.

Initially I feared the worst, that the saves would be corrupt, however, they are not. I can reload and land on different planets and scan planets too. It just seems to be this planet and mission for Grunt/Mordin.

Does anyone else have this?

Its not a huge deal, although I would love to do this mission for ma pal Grunt!

jstevo

p.s. Ive had a few lockups and no corrupt data so far, i also have about 20 saves. Ill also start reseting now and then. (having just battled my way through Fallout New Vegas (200+ plus lockups and resets) ME2 is doing just fine!!)

[jbh]

That is great that a patch is coming out to prevent data corruption but what about those who can't play the game anymore due to freezing? I am stuck in a mission now and can't progress due to the bypass door freeze. It would be nice if someone could at least comment on these problems.

[BringerOfChaos]

jbh wrote...

That is great that a patch is coming out to prevent data corruption but what about those who can't play the game anymore due to freezing? I am stuck in a mission now and can't progress due to the bypass door freeze. It would be nice if someone could at least comment on these problems.

Welcome to my world.

Only one other person has made a thread about the  NG+ glitch.

[JeffZero]

Yeah, I've said it in another topic but I'll repeat it -- between my girlfriend and I we have a combined 110+ hours into this game already. I'm really lucky for some reason but the fact is, if it does occur it will be that much more devastating due to time invested. That's a really sharp double-edged sword.

[JeffZero]

jstevo wrote...

I have an odd one; regarding the Krogan homeworld Tuchanka.

While trying to land on the planet it loads for 20/30 seconds, then a xmb error pops up saying the game data is corrupt and has to close.

Initially I feared the worst, that the saves would be corrupt, however, they are not. I can reload and land on different planets and scan planets too. It just seems to be this planet and mission for Grunt/Mordin.

Does anyone else have this?

Its not a huge deal, although I would love to do this mission for ma pal Grunt!

jstevo

p.s. Ive had a few lockups and no corrupt data so far, i also have about 20 saves. Ill also start reseting now and then. (having just battled my way through Fallout New Vegas (200+ plus lockups and resets) ME2 is doing just fine!!)

Nope, that one hasn't happened to me. Good luck, my friend.

[PapaLongLegs]

BringerOfChaos wrote...

jbh wrote...

That is great that a patch is coming out to prevent data corruption but what about those who can't play the game anymore due to freezing? I am stuck in a mission now and can't progress due to the bypass door freeze. It would be nice if someone could at least comment on these problems.

Welcome to my world.

Only one other person has made a thread about the  NG+ glitch.

You're really whining about this fairly INSIGNIFICANT in comparison glitch. Count yourself lucky that you were able to get through the game once at least, some people can't even do that - and that's who Bioware are rightfully focussing on. Besides, a topic like: "oh god WHY Serious NG+ problem (Read this **** fool)" Really isn't gonna catch the attention of someone who wants to help you.


I wouldn't help you if you presented yourself as some kind of whiny, stuck-in-the 80s mr T wanna be. MOVE ONTO ANOTHER GAME and come back to ME2 in a few months, you know the story, you have no unfinished business

[Tawkn.com]

OK, I just checked my other PS3, and the Cerberus DLC was done and installed. I booted up the game and it DID load my save just fine!

So you guys who made backups, hold onto those - you should be OK!

I'm still not going to play until a patch comes out, because some people are reporting lockups after just 1 to 3 hours, and I usually play more than 3 hours at a time, and definitely more than an hour.

Modifié par Tawkn.com, 26 janvier 2011 - 08:18 .

[pedi007]

Yeah I like Chris said I don't think there is something wrong with the game itself (not saying that it doesn't need a patch) but with the hors of gameplay that most of people spent on ME2. There are people who had 50 hours of gameplay in like the first week of the release that's insane. I think one other solution for the freezes and specially the corrupted files is that your PS3 isn't cooling off like it should be. Guys make sure that your PS3 has at LEAST 4 inches (10 cm) space from each side. Specially games like ME2 give your PS3 YLOD etc. Have a pauze every 2 hours and let the PS3 cool after 6 hours of gameplay buy going to the main screen or shutting it out.

Glad Bioware is reading this and is coming to the rescue. Keep up the good work guys.

[PapaLongLegs]

Tawkn.com wrote...

OK, I just checked my other PS3, and the Cerberus DLC was done and installed. I booted up the game and it DID load my save just fine!

So you guys who made backups, hold onto those - you should be OK!

I'm still not going to play until a patch comes out, because some people are reporting lockups after just 1 to 3 hours, and I usually play more than 3 hours at a time, and definitely more than an hour.

So exactly what did you do? Did it go something like this:

1: Backup the unlocked save game (before corruption)
2: Get the dreaded corruption glitch
3: Delete all remnants of ME2 from your HDD (excluding the 2 save files)
4: Reinstall ME2 complete with DLC
5: Delete the CORRUPTED save file and replacing it with an earlier backup (leaving the locked profile save file untouched)
6: It loaded fine?

In other words I'm asking, did you keep the locked 'profile' save file from the corruption, or did you delete that too?

[Norasha]

exegesis wrote...

To address posts by BioWare developers, I will repost the circumstances of my problem.

1> where the crash occurred that caused the save to become corrupt

Lair of the Shadow Broker, during the loading screen immediately following the choice of which party member to accompany you in the skycar.

Incidentally, I saved just before the last door in that building, as I had a feeling a cutscene would follow it.  Hard freezes (PS button unresponsive; manual shutdown required) had occurred with considerable frequency throughout that profile, at a rate of roughly once every three or four hours.

I never had serious issues with ME2. I've had my share of freezes, but never has it resulted in a corrupt save game.. until now.. on the exact same spot exegis describes. Awesome, 30 hours gone..

[JeffZero]

@Tawkn.com



That's terrific news!

[Quill74Pen]

Chris Priestly wrote...

Hello everyone.
 
We are aware that a small group of Playstation 3 users are getting corrupted saves while playing Mass Effect 2. We are aware of the issue and we are working on a patch to fix it. This issue is caused by too many level transitions within a single gaming session. Players who play for an extended period may encounter this issue.
 
In the mean time, there is a very simple work around to prevent this issue. Simply restart your game every few hours. By shutting down and restarting your game, you will not encounter the corrupted save issue.
 
So take a break from Mass Effect2 by shutting down your game, say hello to your loved ones or take the dog for a walk and then restart and keep playing.

The update is much appreciated.

That said, information like this should be stickied to the top of the forum and locked, much like the "Welcome to ME2" topic is. Then use the newly stickied thread as a repository for information on progress data, patches and whatnot from Bioware. I call it Public Relations 101. 

On a bit more serious note, are there any clues we can look for when a gaming session with ME2 might be getting a bit too long for the game to handle? Such as loading screens that take longer? I can't wait for the patch to come out but, until then, every little bit of workaround information is valuable.

Quill74Pen

[BringerOfChaos]

PapaLongLegs wrote...

BringerOfChaos wrote...

jbh wrote...

That is great that a patch is coming out to prevent data corruption but what about those who can't play the game anymore due to freezing? I am stuck in a mission now and can't progress due to the bypass door freeze. It would be nice if someone could at least comment on these problems.

Welcome to my world.

Only one other person has made a thread about the  NG+ glitch.

You're really whining about this fairly INSIGNIFICANT in comparison glitch. Count yourself lucky that you were able to get through the game once at least, some people can't even do that - and that's who Bioware are rightfully focussing on. Besides, a topic like: "oh god WHY Serious NG+ problem (Read this **** fool)" Really isn't gonna catch the attention of someone who wants to help you.


I wouldn't help you if you presented yourself as some kind of whiny, stuck-in-the 80s mr T wanna be. MOVE ONTO ANOTHER GAME and come back to ME2 in a few months, you know the story, you have no unfinished business

Pull your head out of your ass.


By your logic I could call this  problem INSIGNIFICANT because I never ran into it. ALL glitches are significant including the NG+ glitch. And if they don't fix it this is the last bioware game I'm buying. 

Oh, and if those were you best attempts at insults...Please come a little harder. 

[Dragonfan8574]

Chris Priestly wrote...

Hello everyone.
 
We are aware that a small group of Playstation 3 users are getting corrupted saves while playing Mass Effect 2. We are aware of the issue and we are working on a patch to fix it. This issue is caused by too many level transitions within a single gaming session. Players who play for an extended period may encounter this issue.
 
In the mean time, there is a very simple work around to prevent this issue. Simply restart your game every few hours. By shutting down and restarting your game, you will not encounter the corrupted save issue.
 
So take a break from Mass Effect2 by shutting down your game, say hello to your loved ones or take the dog for a walk and then restart and keep playing.

Thats great news! Now here is hoping some technical and audio issues as well as the romance picture glitch will also be fixed with this new patch.  

Modifié par Dragonfan8574, 26 janvier 2011 - 08:47 .

[Grabeq]

PapaLongLegs wrote...

So exactly what did you do? Did it go something like this:

1: Backup the unlocked save game (before corruption)
2: Get the dreaded corruption glitch
3: Delete all remnants of ME2 from your HDD (excluding the 2 save files)
4: Reinstall ME2 complete with DLC
5: Delete the CORRUPTED save file and replacing it with an earlier backup (leaving the locked profile save file untouched)
6: It loaded fine?

In other words I'm asking, did you keep the locked 'profile' save file from the corruption, or did you delete that too?

@Tawkn.com

Please, please answer above questions.

Modifié par Grabeq, 26 janvier 2011 - 08:51 .

[Tawkn.com]

PapaLongLegs wrote...

Tawkn.com wrote...

OK, I just checked my other PS3, and the Cerberus DLC was done and installed. I booted up the game and it DID load my save just fine!

So you guys who made backups, hold onto those - you should be OK!

I'm still not going to play until a patch comes out, because some people are reporting lockups after just 1 to 3 hours, and I usually play more than 3 hours at a time, and definitely more than an hour.

So exactly what did you do? Did it go something like this:

1: Backup the unlocked save game (before corruption)
2: Get the dreaded corruption glitch
3: Delete all remnants of ME2 from your HDD (excluding the 2 save files)
4: Reinstall ME2 complete with DLC
5: Delete the CORRUPTED save file and replacing it with an earlier backup (leaving the locked profile save file untouched)
6: It loaded fine?

In other words I'm asking, did you keep the locked 'profile' save file from the corruption, or did you delete that too?

I thought I was clear about what I did, but in case I wasn't:

I backed up my save file to USB stick. There are two saves on my system (I don't go nuts and make dozens of files like some people). The one that is labeled "settings & game progress" is copy-protected and therefore you can't back it up; the other is the file that I manually save to periodically - which is not copy-protected, and I backed this one up.

I did not get the corruption glitch. At all. I took the USB stick to a completely different PlayStation 3, one I hadn't even installed ME2 onto yet. I copied my save from the USB stick to the hard drive, so the only save file on the system was the one non-copy-protected one. I stuck the game disc in for the first time, installed the game, installed the Cerberus DLC, and then went to Load Game on the main menu. It sees my save file  and lets me load it just fine, exactly where I saved it last night on my main PS3. It even had the autosave, the manual save, and the restart mission options in the list. Of course, the settings I had changed on my main PS3 had to be set up again (turn off film grain, etc), but that's not a big deal, really.

Point being - you don't need the copy-protected "settings & game progress" file to backup your character's progress.

My theory was that for people who had backed up their file prior to corruption, could follow the first three steps you posted and it should work. And if it didn't work, you could do the remaining steps (delete DLC and data, reinstall), and see if that helped. It would be basically the same thing as what I did, just you'd be using a single PS3, whereas I used two.

I can't test my theory, since I don't have the corruption (yet). I was hoping someone else could/would test it out.

Modifié par Tawkn.com, 26 janvier 2011 - 08:59 .

[Grabeq]

I did similar thing, but on one system. I simply deleted my profile save, than copied back my backup files and i could load them. Although i didn't get corruption, so it proves nothing. Deleting profile saves erases all your in-game information, trophies included. The problem is that people who lost their saves could not use backups, which had been made before corruption occured. I have no idea if they tried to delete profile save/reinstall ME2.

[PapaLongLegs]

Tawkn.com wrote...

PapaLongLegs wrote...

Tawkn.com wrote...

OK, I just checked my other PS3, and the Cerberus DLC was done and installed. I booted up the game and it DID load my save just fine!

So you guys who made backups, hold onto those - you should be OK!

I'm still not going to play until a patch comes out, because some people are reporting lockups after just 1 to 3 hours, and I usually play more than 3 hours at a time, and definitely more than an hour.

So exactly what did you do? Did it go something like this:

1: Backup the unlocked save game (before corruption)
2: Get the dreaded corruption glitch
3: Delete all remnants of ME2 from your HDD (excluding the 2 save files)
4: Reinstall ME2 complete with DLC
5: Delete the CORRUPTED save file and replacing it with an earlier backup (leaving the locked profile save file untouched)
6: It loaded fine?

In other words I'm asking, did you keep the locked 'profile' save file from the corruption, or did you delete that too?

I thought I was clear about what I did, but in case I wasn't:

I backed up my save file to USB stick. There are two saves on my system (I don't go nuts and make dozens of files like some people). The one that is labeled "settings & game progress" is copy-protected and therefore you can't back it up; the other is the file that I manually save to periodically - which is not copy-protected, and I backed this one up.

I did not get the corruption glitch. At all. I took the USB stick to a completely different PlayStation 3, one I hadn't even installed ME2 onto yet. I copied my save from the USB stick to the hard drive, so the only save file on the system was the one non-copy-protected one. I stuck the game disc in for the first time, installed the game, installed the Cerberus DLC, and then went to Load Game on the main menu. It sees my save file  and lets me load it just fine, exactly where I saved it last night on my main PS3. It even had the autosave, the manual save, and the restart mission options in the list. Of course, the settings I had changed on my main PS3 had to be set up again (turn off film grain, etc), but that's not a big deal, really.

Point being - you don't need the copy-protected "settings & game progress" file to backup your character's progress.

My theory was that for people who had backed up their file prior to corruption, could follow the first three steps you posted and it should work. And if it didn't work, you could do the remaining steps (delete DLC and data, reinstall), and see if that helped. It would be basically the same thing as what I did, just you'd be using a single PS3, whereas I used two.

I can't test my theory, since I don't have the corruption (yet). I was hoping someone else could/would test it out.

On your second PS3, did it make another copy-protected "settings & game progress" file when you loaded your game?

[Tawkn.com]

PapaLongLegs wrote...

Tawkn.com wrote...

PapaLongLegs wrote...

Tawkn.com wrote...

OK, I just checked my other PS3, and the Cerberus DLC was done and installed. I booted up the game and it DID load my save just fine!

So you guys who made backups, hold onto those - you should be OK!

I'm still not going to play until a patch comes out, because some people are reporting lockups after just 1 to 3 hours, and I usually play more than 3 hours at a time, and definitely more than an hour.

So exactly what did you do? Did it go something like this:

1: Backup the unlocked save game (before corruption)
2: Get the dreaded corruption glitch
3: Delete all remnants of ME2 from your HDD (excluding the 2 save files)
4: Reinstall ME2 complete with DLC
5: Delete the CORRUPTED save file and replacing it with an earlier backup (leaving the locked profile save file untouched)
6: It loaded fine?

In other words I'm asking, did you keep the locked 'profile' save file from the corruption, or did you delete that too?

I thought I was clear about what I did, but in case I wasn't:

I backed up my save file to USB stick. There are two saves on my system (I don't go nuts and make dozens of files like some people). The one that is labeled "settings & game progress" is copy-protected and therefore you can't back it up; the other is the file that I manually save to periodically - which is not copy-protected, and I backed this one up.

I did not get the corruption glitch. At all. I took the USB stick to a completely different PlayStation 3, one I hadn't even installed ME2 onto yet. I copied my save from the USB stick to the hard drive, so the only save file on the system was the one non-copy-protected one. I stuck the game disc in for the first time, installed the game, installed the Cerberus DLC, and then went to Load Game on the main menu. It sees my save file  and lets me load it just fine, exactly where I saved it last night on my main PS3. It even had the autosave, the manual save, and the restart mission options in the list. Of course, the settings I had changed on my main PS3 had to be set up again (turn off film grain, etc), but that's not a big deal, really.

Point being - you don't need the copy-protected "settings & game progress" file to backup your character's progress.

My theory was that for people who had backed up their file prior to corruption, could follow the first three steps you posted and it should work. And if it didn't work, you could do the remaining steps (delete DLC and data, reinstall), and see if that helped. It would be basically the same thing as what I did, just you'd be using a single PS3, whereas I used two.

I can't test my theory, since I don't have the corruption (yet). I was hoping someone else could/would test it out.

On your second PS3, did it make another copy-protected "settings & game progress" file when you loaded your game?

I'm not sure exactly when it created it, but it's there, yes. And my trophies are still there, too... They sync to Sony's servers, so I'm unsure how they'd disappear.

[SR3]

   BringerOfChaos -
Your glitch is not insignificant.  I do, however, have to agree with PapaLongLegs that you should consider yourself lucky to be able to finish this game.  I think that all of us dealing with corrupted save files would be very happy to have that opportunity.

Your cause might be a worthy one, but popping up on a bunch of other forums with post that basically boil down to "why is no one here in this self-explanatorily-titled thread complaining about the problem that I have instead of the one that they are having?" doesn't exactly endear others to it.  This isn't a knock on you--I'm just trying to point out how you could refine your tactics if you want to get more support.

I hope Bioware addresses both issues.  Best of luck.

[RaynarBrusk]

Since current Word of God is that the save issue is due to too many level transitions, I've got a new question for people who had their saves corrupted after only playing for an hour or two: during your session, did you visit a large number of unique areas? Did you run through multiple 'hub' areas and do a variety of N7 assignments?

[Grabeq]

When i mentioned trophies i meant in-game trophies (you can view them in extras), not PSN ones.

Maybe people who got corrupted data glitch can't load their backups, because corrupted file still exists on their disk, and game smehow can see it. Just a guess. No wonder that nobody has erased corrupted file, I would count for recovery too.

Modifié par Grabeq, 26 janvier 2011 - 09:30 .

[darkiddd]

During the last week I watched all the trailers, I read as much as I could about the game, its story and what happened in mass effect 1, I was super hyped about this game and now I find this terrible glitch on the forums. I'm sorry but now I don't know if I'll buy this game, every day waiting is a torture considering I've waited for months and I'm not willing to buy this game and have that glitch, even if it didn't happen I'd feel uncomfortable every minute I'd put on the game thinking the glitch could happen in any moment and I couldn't enjoy it. I'm tired of waiting, I think I'll buy dead space 2 instead of this one, and maybe when the glitch is fixed I'll buy this game. A shame because I really value every bioware game and their hard work and I really enjoyed DA:O but this is just too much to bear. Don't let this ever happen again bioware, your games are so good that it's a real shame something like this spoil them.

[Tawkn.com]

Grabeq wrote...

When i mentioned trophies i meant in-game trophies (you can view them in extras), not PSN ones.

Oh, alright. I never even looked in that menu, I just play the game and worry about my in-game progress. Do you need those for anything?

It'd be nice if we could back up every save file (copy-protection is really pretty stupid), but if my actual game progress can be restored, that's the thing that matters most to me.