9 réponses à ce sujet

[karinleague]

Every time i bring up mass effect and hit the play button this comes up and says collecting information and then it pops up mass effect configuration utility has stop working. i downloaded it from gamestop web page and im sure my computer can run it just fine if i can some how get pass this problem.

thank you 

[Grazman]

i have the same problem and unable to get an answer. i have also posted on the forums but kept going on about my system as i didn't give any details because i know it isn't a system thing. yet once i did give my specs nothing from them

[Moondoggie]

If you guys looked just about the thread you posted you'd see solutions. Download the patch first then try to run it. If that doesn't work try running as admin.

[karinleague]

ok it works now but im geting a new problem. as it starts up i get a black screen and this pops up behind it





General protection fault!



History: GMatrix2D::Swap() Address = 0x10bb5ed6 (filename not found) [in C:\\Program Files (x86)\\Mass Effect\\Binaries\\MassEffect.exe]

Address = 0x1bc33ce4 (filename not found)

[Moondoggie]

Uh oh. This usually means you have specs below requirements. Please post your full specs and we'll have a looksie.

[Gorath Alpha]

karinleague wrote...

 sure my computer can run it just fine

Nine out of ten times I see anyone write such a thing, they are WRONG.  The typical person making such a statement always thinks that "newness" is what counts, and is wrong about that.

Here in this forum, the site's search gets this:

" Your search for « protection » returned 11 result/s."

On Google, at www.google.com/search

They say THIS:  " About 196 results  (0.32 seconds) "

Moondoggie wrote...

Uh oh. This usually means you have specs below requirements. Please post your full specs and we'll have a looksie.

Yes, it certainly may mean just that.  However, never forget that when ME-1 (PC) was brand new, none of the then- current Geforce video drivers were any good at all in the game.  If you had a slightly older Geforce video card, you could roll back to some older drivers, while owners of then-new Geforces had to wait, literally months, before nVIDIA got around to fixing whatever they had done wrong.  These days, if a proper Geforce video card throws a GP, it's still the older drivers in most cases, and if it's a new driver, probably more nVIDIA problems, still needing some kind of rollback. 

Modifié par Gorath Alpha, 20 janvier 2011 - 06:29 .

[karinleague]

proscessor pentium® dual-core CPU t4400 @ 2.20GHz

ram 3.00gb

system type 64-bit operating system



computer type ASUS notebook k40ij/k50ij series

[Moondoggie]

What GPU? Not an Intel graphics chip is it?

Modifié par Moondoggie, 20 janvier 2011 - 01:43 .

[Savormix]

I believe it's something among the lines of...
ASUS K50I RBBGR05 - P T4400 2.2 GHz - RAM 3 GB - HDD 320 GB - DVD_RW __R DL_ - GMA 4500M
Which makes reading the readme file(s) worthwhile, as it is claimed ME1 will not run with Intel GMA graphics chip.


Also, the config utility crashes may be happening just because it's a new computer and you haven't installed the 1.02 patch*. In the contrary to what Grazman is saying, I have already said that several times recently.


* - The fact that the configuration utility with most probably work after patching, the game itself will not. As stated in the readme file, it is expected to fail with a GPF error message.

Modifié par Savormix, 20 janvier 2011 - 06:07 .

[Gorath Alpha]

At this point, we should be able to deduce that the author understood Moondoggie's query about Intel, and consulted his / her game box label.  Let's wish the member luck getting an exchange for something less stressful to play.