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Mass Effect 2 PC Error


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#1
LucienPhenix

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Bought and Installed the game.

It looks great until the part where it brings up the game-play options (Difficulty, autosave, etc) the display looks scratchy and blurred. But then it looks great and runs. Although the sound is unstable.

Then in the middle of the opening cinematic, right after Miranda says Project Lazarus. The loading sequence freezes and the game exits. Cinematic up to that point looks great.

Anyone have any idea why? It sometimes gives me an masseffect2.exe error. Sometimes not.

PC info.

Intel ® Core ™ i3 CPU M 370 @ 2.4GHz
2 G RAM
Nivida NVS 3100M 512 MB

I have more than enough hardware space.

Modifié par LucienPhenix, 20 janvier 2011 - 08:39 .


#2
Gorath Alpha

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Mass Effect is designed to operate using a Mainline video graphics card, or better, including Geforces and Radeons.  It is not designed to work well on what is intended to be a business grade of a production card.  It won't "run" on a businesss grade of the Geforce, either (at least, not as it was DESIGNED to run).  What you have is about as low end of a production card as exists, based on the same basic design as a Geforce that is a worse graphics card than the Chipset Video Chip graphics are these days, the 210. 

Replace that terrible thing (well, you can't, sorry about that).  If you can handle the cost, you need an entirely better laptop, or better yet, don't bother trying to run games with such junk, save it for work and for vacation travel.  Get a proper desktop for gaming. 

http://www.notebookc...0M.24738.0.html

Please do not waste forum space or anyone's time reading the trash that SR Labs comes up with.  They are wrong so often, it's just a joke all across the 'net.

Developers do not support laptops (in general) because the producers have so far failed to standardize what they do when they build laptop graphics cards.  If Bioware doesn't support it, and it's really a relatively bad part, like this one is, I can't see that I should be trying to support the silly thing, myself. 

Modifié par Gorath Alpha, 23 janvier 2011 - 04:29 .


#3
LucienPhenix

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Thank you. I know laptops sucks.



But I know people who have the same computer or worse (unimaginable) that still run the game even if FPS is really low.



Do you know any alternatives?



Thank you.

#4
Bogsnot1

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Its down to a matter of luck when it comes to gettig games working on sub standard hardware. Sometimes the hardware in question can survive being pushed just that little bit harder, sometimes it cant.

If you really want to try, then the only thing you can do is completely disable everything that Windows loads on startup to free up as many system resources as possible. But there are no guarantees of success.

#5
LucienPhenix

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I know I know.



But I went to numerous websites and all of them says that my system even subpar, passes the minimal requirements and should run the game. And the game was running fine until one particular point.



It keep on saying masseffect2.exe error in the middle of one cinematic.



Any ideas?

#6
LucienPhenix

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CPU

Minimum: 1.8 GHz Intel Core 2 Duo or equivalent AMD CPU

You Have: Intel® Core™ i3 CPU M 370 @ 2.40GHz

PASS



RAM

Minimum: 1 GB RAM for Windows XP / 2 GB RAM for Windows Vista and Windows 7

You Have: 1.9 GB

PASS



OS

Minimum: Windows XP SP3 / Windows Vista SP1 / Windows 7

You Have: Microsoft Windows XP Professional Service Pack 3 (build 2600)

PASS



Video Card

Minimum: 256 MB (with Pixel Shader 3.0 support). Supported Chipsets: NVIDIA GeForce 6800 or greater; ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce 7300, 8100, 8200, 8300, 8400, and 9300; ATI Radeon HD3200, and HD4350 are below minimum system requirements.

You Have: NVS 3100M

PASS

Features: Minimum attributes of your Video Card

Required You Have

Video RAM 256 MB 999.0 MB

Hardware T&L Yes Yes

Pixel Shader version 3.0 3.0

Vertex Shader version 3.0 3.0



Free Disk Space

Minimum: 15 GB

You Have: 90.0 GB

PASS

#7
SSV Enterprise

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I assume you're using Can You Run It? That website is sorely inaccurate. A better website to check if your system specs can run the game is the Game-O-Meter at yougamers.com.

#8
Bogsnot1

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LucienPhenix wrote...
Video Card
Minimum: 256 MB (with Pixel Shader 3.0 support). Supported Chipsets: NVIDIA GeForce 6800 or greater; ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce 7300, 8100, 8200, 8300, 8400, and 9300; ATI Radeon HD3200, and HD4350 are below minimum system requirements.
You Have: NVS 3100M
PASS
Features: Minimum attributes of your Video Card
Required You Have
Video RAM 256 MB 999.0 MB
Hardware T&L Yes Yes
Pixel Shader version 3.0 3.0
Vertex Shader version 3.0 3.0

First question that springs to mind, how can you have 256 and 999mb of VRAM? This leads me to believe the VRAM is shared with system RAM.
Taken from http://www.nvidia.co..._techspecs.html

Physx Capable : No


As we stated before, your video card is underpowered for the task at hand. Not much that can be done if it doesnt meet the specs.

#9
LucienPhenix

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I meant to say it require 256 minimum to run and I have 999 mb.

Hardware wise I can run it.



Software issue?

#10
LucienPhenix

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I tried yougamers, for some reason the thingie won't work. As in the website itself is not working.

#11
Gorath Alpha

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LucienPhenix wrote...

I meant to say it require 256 minimum to run and I have 999 mb.
Hardware wise I can run it.

 

Define "run", if you will.  If the coarsest, grainiest of screen resolutions is fine with you (800 by 600, unless you are in Win2000 somehow), in order to have mostly smooth animations, or herky-jerky animations at 1024 by 768?  If that kind of atrociously bad performance is the way that you enjoy games, don't pay any attention to us.  March to your own drummer.

#12
Fredvdp

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The problem with Can You Run It (SRL) is that the GPU check follows the simple math of 'the highest model number wins'. Just for fun I tried to check my Mass Effect 2 compatibility. The recommended GPU is the Geforce 8800 GT. I have the Geforce 9600 GT, which is slightly worse. According to SRL I meet the recommended requirements because 9600 > 8800.

#13
LucienPhenix

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By run it as in in the first 15 minutes the game works for my computer, I have all the setting on default, and it looks quite good.



But then it just randomly crashes.



I'm just a mass effect fan that wants to play the game and cant afford the pricey costs of high end gaming computers. Any help is appreciated.

#14
Gorath Alpha

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The laptop or notebook you have, with that no-gaming device in it, is just so weak that you have to set everything all the way LOW and it is still working so hard, so far above what it was designed to try to do, that it isn't going to keep on "running" very long no matter what you do.  Beyond what it's doing right now, it is my expectation that you can literally destroy the silly thing (video anyway) the way you are overworking it. 

Modifié par Gorath Alpha, 26 janvier 2011 - 01:13 .


#15
Guest_NewMessageN00b_*

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This card of yours is so slow, you might want to take it out.

If you say the sound is unstable, that means something is eating away more resources than ever. Turn the settings down indeed.

Modifié par NewMessageN00b, 26 janvier 2011 - 12:27 .


#16
godragonoid

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The game Mass Effect 2 has been installed and it is working but there is a small problem.....

The graphics in the game is making me hard to play the game as the smokes, fire structures are in the forms of cubes and the scenery is completely white....
As well as the player is completely black......

#17
Bogsnot1

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1) Please register the game on the forums. This is not an accusation, but given the spate of users with illegally downloaded copies coming to the forums asking for help, forum registration is the only way we can be sure we are dealing with a legit copy. Illegally downloaded copies include hacked and modified files which could be either corrupt, or full of malware. Once its registered, we will be happy to help. Forums Registration here;
http://social.biowar...es_register.php
2) Please post a full problem report as per this thread: http://social.biowar...6/index/4795299
3) Dont hijack a thread that has nothing to do with your problem.

#18
Gorath Alpha

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There's a better way to ask for help than what you have attempted. This way, no one has any ideas at all, so do it correctly if you own the game and want an answer. But you'll need to have your game registration showing in your forum profile.

social.bioware.com/forum/1/topic/106/index/4795299

And you'll need your own personal message to report in (as already advised, by the earlier comment, beat me to it).

Modifié par Gorath Alpha, 29 mai 2011 - 03:31 .


#19
LucienPhenix

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Finally found the problem. My game was missing one specific file that causes blurry main menu and crash right before you get to customize your character. Apparently this due to third party company who actually make the game CDs sometimes mess up.

And I wasn't the only one who spent twenty some bucks for a CD that is missing a few kilobytes that cause the whole darn game to fall apart...

But finished the game a while ago. Best game I ever played. Thanks to all the people who tried to help but im glad its not a hardware issue after all.

#20
Bogsnot1

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Good to hear, glad you got it sorted out and enjoyed the game.
Strange how it turned out to be the disk causing the problems, we've come to expect that sort of thing with ME1 and the value games edition disk, but havent seem it before with ME2.

Now that you have finished it, you can have some fun trying to see how many people you can kill during the suicide mission. :)

#21
Gorath Alpha

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LucienPhenix wrote...

Finally found the problem. My game was missing one specific file that causes blurry main menu and crash right before you get to customize your character. Apparently this due to third party company who actually make the game CDs sometimes mess up.

But finished the game a while ago. Best game I ever played. Thanks to all the people who tried to help but im glad its not a hardware issue after all.

Really happy for you.  Wish we saw a final resolution comment come back on more of these, so we'd know how things worked out.

Meanwhile, the fall season is well advanced, and message traffic remains low; readership among experienced members is low, and all of the social forums, except for ME-3, are all running very slow for November (even ME-3 isn't as busy any more).  I posted this in another Bioware forum:

Gorath Alpha wrote...

Dragon Age is over two years old, and apparently has finally started losing popularity. It is already past time to see a general upswing in messaging activity, if there was going to be one (usual popularity swings from low in summer, to high in winter). I've never wanted any of Bioware's DLC, and have paid little attention to much of anything about it, other than to note that from all of the complaining about it, I've not been sure it was worth the trouble to its buyers.

There are several reference stickies about DLC problems on top, and there are two years' worth of archives, but the forum's own Finder is broken - - it was built that way, and never improved upon. Reading between the lines from a couple of Biowarian messages in the past, I've gotten the impression that it will never be fixed.

But Google and Yahoo still work well. Just add a redirect:

site:social.bioware.com

Answers to questions will remain slow everywhere, it seems, so the archives are the better route to solutions. 

Modifié par Gorath Alpha, 23 novembre 2011 - 11:47 .