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Why don't devs answer topics and participate here like in the Dragon Age forums?


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#51
jlb524

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darknoon5 wrote...

If everybody here wasn't so confrontail and childish, devs might visit. We only have ourselves to blame.


Yeah, except this place is nowhere near as bad as the DA2 forums. :blink:

#52
Eradyn

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And based on some of the confrontational and abusive attitudes i've seen in this community from a very vocal and agitated few, I don't blame developers for preferring to stay away.


It's a sad cycle, unfortunately. The more devs stay away, the greater the disgruntlement. The greater the disgruntlement, the more devs seem to stay away. And when a dev dares step out, community anger lashes at them after having been ignored and allowed to fester for so long.

Sometimes, instead of ignoring the cancer (community anger, disgruntlement, confusion, dismay), it is best to attempt to treat it before its malignancy causes it to metastasize throughout the whole body. Even if no hard answers can be given to questions, it can be enough to start defusing the situation.

I recall it being said that devs, for the sake of not getting caught into perpetual "answer the same question a hundred times with a 'can't answer that yet,'" stay away. Perhaps it would be better to create a means for easier Dev Tracking in the forums or a FAQ thread with candid answers, even if those answers are just "We can't talk about it now. We'll talk about it later. Stop asking."

Just popping in and shooting the breeze, although seemingly pointless and a waste of time to some on the BW team, can go a long ways toward healing rifts and fostering a healthier community/dev "relationship." The community won't be as apt to feel ignored and mistreated and the devs will be less likely to face the community's collective wrath (and the community will be more likely to rush to the developer's defense in the case of a few who might attack, thus self-moderating in regard to dev interactions).

As it stands, there are some segments of the community who do, perhaps rightfully, feel abused and neglected, either directly or through their choice game interest(s) and how it's handled by those who wear the BW tag (or not handled...as might seem to be the case with the growing silence).

I hope, eventually, someone from BW will step out and take the initial lashing. And then I hope, instead of retreating, they see fan/community anger for what it is (the fruits of leaving a community to wallow in anger, disgruntlement, confusion, and dismay without answers or interaction, the opposite of which they had been previously accustomed to), and they continue to extend the olive branch. It's not fun, but I think it's kind of necessary and someone needs to defuse it at some point because it's becoming toxic.

And maybe things will work out a little better and devs wouldn't feel so attacked and the community not so ostracized, and we can get back the great dev/community interactions we are now woefully missing.

Or maybe I'm just talking out of my ass. I don't know. :P

Modifié par Eradyn, 21 janvier 2011 - 08:05 .


#53
Fiery Phoenix

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I think Eradyn pretty much nailed it.

#54
ciaweth

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Eradyn wrote...
I hope, eventually, someone from BW will step out and take the initial lashing. And then I hope, instead of retreating, they see fan/community anger for what it is (the fruits of leaving a community to wallow in anger, disgruntlement, confusion, and dismay without answers or interaction, the opposite of which they had been previously accustomed to), and they continue to extend the olive branch. It's not fun, but I think it's kind of necessary and someone needs to defuse it at some point because it's becoming toxic.


There's an exact job description for this, in fact.  It's called "Community Manager."

#55
Chignon

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Excellent post, Eradyn!

#56
Guest_rynluna_*

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Stanley Woo wrote...
you can say what you like. i'm not promising anything. Developers are free to participate if they like, and free to stay away if they like. They do this on their own time, so if they have too much work, or prefer to do other things, that's their prerogative. No one can force devs to come in here and chat with y'all.

And based on some of the confrontational and abusive attitudes i've seen in this community from a very vocal and agitated few, I don't blame developers for preferring to stay away.


One can only hope that we will hear more from the devs closer to ME3 release time.  As for the bolded part, Bioware is a company and not every single person is going to agree with the direction that you guys are heading.  As customers, people have a right to complain especially when they keep getting shafted. 

I'm not the most hardcore Ashley and Kaidan fan but I think it's not a good business practice to keep making mistakes with these characters all this time and to stay hush hush after the latest misshaps.  These fans have been your faithful customers since ME1 was released and I completely understand the anger that has been generated lately.  Since no one has been talking to these folks, of course they are going to storm a thread created by one of your Bioware representitives. 

You guys are also being awfully sensitive when it comes to having your feelings hurt over the things that are said about your work.  I agree that there should be more constructive conversation but that's not always going to happen.  Like I said, ya'll are a public company with paying customers that keep you with a paying job so be prepared for not always getting praise.

*equips heavy duty flameshield*  I think I'm gonna need it. :blush:

#57
Cru Hunter

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Look on the bright side: ask a question about why they don't pay attention to you, get them to post in the thread, then ask your actual question. That might work :P



All in all, you don't necessarily need a forum to help you get the information you need. Bioware does a good job release dev interviews all over the web.



And as others have said, they're focusing on their closest release. There's still a year left before ME3 hits shelves. I'm sure the Bioware devs will make more of a point to talk to the community as the release date nears.



At least they talk to us at all. In other gaming forums I've been to, Devs rarely make an appearance.

#58
thatbwoyblu

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Chris already confirmed a vs DLC so what else is there for my dudes to say.Foot ball talk would be off topic.

#59
Fiery Phoenix

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thatbwoyblu wrote...

Chris already confirmed a vs DLC so what else is there for my dudes to say.Foot ball talk would be off topic.

He just confirmed more story DLC; he didn't specify what it involves.

#60
thatbwoyblu

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Fiery Phoenix wrote...

thatbwoyblu wrote...

Chris already confirmed a vs DLC so what else is there for my dudes to say.Foot ball talk would be off topic.

He just confirmed more story DLC; he didn't specify what it involves.


A while back I seen a quote from Chris saying "we are working on the VS dlc" and then he edited it in like 2 seconds.Who knows maybe i was imagining things:alien:

#61
Fiery Phoenix

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Now you're just playing around! :P

#62
Bhictoo

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On the old ME forum, they used to ask everyone to submit a question; at the end which they would comb through it and put up a faq. The more original questions were the ones most likely to be addressed if possible. I loved this, but it might be too early for one to be put up yet.

#63
Cru Hunter

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VS dlc?

#64
Elvis_Mazur

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No one wants to get bashed by teens with low level arguments and high hate.

#65
djarlaks10

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thatbwoyblu wrote...

Chris already confirmed a vs DLC so what else is there for my dudes to say.Foot ball talk would be off topic.

I remember that Chris made a thread about football long ago, actually.

#66
DetailedSubset

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jlb524 wrote...

Yeah, except this place is nowhere near as bad as the DA2 forums. :blink:


The DA forums can cope far better because Gaider destroys fools.

#67
Mr_Commander_Shepard

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rynluna wrote...

Stanley Woo wrote...
you can say what you like. i'm not promising anything. Developers are free to participate if they like, and free to stay away if they like. They do this on their own time, so if they have too much work, or prefer to do other things, that's their prerogative. No one can force devs to come in here and chat with y'all.

And based on some of the confrontational and abusive attitudes i've seen in this community from a very vocal and agitated few, I don't blame developers for preferring to stay away.


One can only hope that we will hear more from the devs closer to ME3 release time.  As for the bolded part, Bioware is a company and not every single person is going to agree with the direction that you guys are heading.  As customers, people have a right to complain especially when they keep getting shafted. 

I'm not the most hardcore Ashley and Kaidan fan but I think it's not a good business practice to keep making mistakes with these characters all this time and to stay hush hush after the latest misshaps.  These fans have been your faithful customers since ME1 was released and I completely understand the anger that has been generated lately.  Since no one has been talking to these folks, of course they are going to storm a thread created by one of your Bioware representitives. 

You guys are also being awfully sensitive when it comes to having your feelings hurt over the things that are said about your work.  I agree that there should be more constructive conversation but that's not always going to happen.  Like I said, ya'll are a public company with paying customers that keep you with a paying job so be prepared for not always getting praise.

*equips heavy duty flameshield*  I think I'm gonna need it. :blush:

no flame shield needed, this is exactly how it is sadly..<_<

#68
IntrepidProdigy

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Eradyn wrote...
It's a sad cycle, unfortunately. The more devs stay away, the greater the disgruntlement. The greater the disgruntlement, the more devs seem to stay away. And when a dev dares step out, community anger lashes at them after having been ignored and allowed to fester for so long.

Sometimes, instead of ignoring the cancer (community anger, disgruntlement, confusion, dismay), it is best to attempt to treat it before its malignancy causes it to metastasize throughout the whole body. Even if no hard answers can be given to questions, it can be enough to start defusing the situation.

I recall it being said that devs, for the sake of not getting caught into perpetual "answer the same question a hundred times with a 'can't answer that yet,'" stay away. Perhaps it would be better to create a means for easier Dev Tracking in the forums or a FAQ thread with candid answers, even if those answers are just "We can't talk about it now. We'll talk about it later. Stop asking."

Just popping in and shooting the breeze, although seemingly pointless and a waste of time to some on the BW team, can go a long ways toward healing rifts and fostering a healthier community/dev "relationship." The community won't be as apt to feel ignored and mistreated and the devs will be less likely to face the community's collective wrath (and the community will be more likely to rush to the developer's defense in the case of a few who might attack, thus self-moderating in regard to dev interactions).

As it stands, there are some segments of the community who do, perhaps rightfully, feel abused and neglected, either directly or through their choice game interest(s) and how it's handled by those who wear the BW tag (or not handled...as might seem to be the case with the growing silence).

I hope, eventually, someone from BW will step out and take the initial lashing. And then I hope, instead of retreating, they see fan/community anger for what it is (the fruits of leaving a community to wallow in anger, disgruntlement, confusion, and dismay without answers or interaction, the opposite of which they had been previously accustomed to), and they continue to extend the olive branch. It's not fun, but I think it's kind of necessary and someone needs to defuse it at some point because it's becoming toxic.

And maybe things will work out a little better and devs wouldn't feel so attacked and the community not so ostracized, and we can get back the great dev/community interactions we are now woefully missing.

Or maybe I'm just talking out of my ass. I don't know. :P

And the post of the year goes to ^. Seriously, I couldn't have said it better myself.

#69
yuncas

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Eradyn wrote...
...
. :P


This. Most definitely this. Just a little interaction would go along way towards silencing some of the shrill noise in the echo chamber that is the ME forums.

#70
thatbwoyblu

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Some of you dudes made some excellent points.I dont even need to speak on this situation.This thread needs to stay alive so Chris and his home boys can see it.BTW, I really do remember seeing Chris saying something about working on VS. DLC and deleting it seconds after.

#71
MoonChildTheUnholy

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rynluna wrote...

Stanley Woo wrote...
you can say what you like. i'm not promising anything. Developers are free to participate if they like, and free to stay away if they like. They do this on their own time, so if they have too much work, or prefer to do other things, that's their prerogative. No one can force devs to come in here and chat with y'all.

And based on some of the confrontational and abusive attitudes i've seen in this community from a very vocal and agitated few, I don't blame developers for preferring to stay away.


One can only hope that we will hear more from the devs closer to ME3 release time.  As for the bolded part, Bioware is a company and not every single person is going to agree with the direction that you guys are heading.  As customers, people have a right to complain especially when they keep getting shafted. 

I'm not the most hardcore Ashley and Kaidan fan but I think it's not a good business practice to keep making mistakes with these characters all this time and to stay hush hush after the latest misshaps.  These fans have been your faithful customers since ME1 was released and I completely understand the anger that has been generated lately.  Since no one has been talking to these folks, of course they are going to storm a thread created by one of your Bioware representitives. 

You guys are also being awfully sensitive when it comes to having your feelings hurt over the things that are said about your work.  I agree that there should be more constructive conversation but that's not always going to happen.  Like I said, ya'll are a public company with paying customers that keep you with a paying job so be prepared for not always getting praise.

*equips heavy duty flameshield*  I think I'm gonna need it. :blush:

Agree completely.. Flame ON!!:wizard:

Seriously what do developers expect to happen when some features are cutted from a product ppl already knew, talking ME here.

I personally did not like many things you guys did, or did not do, with this game, its still a great game, but what can i say without being a kind of rant like text that expresses frustation for a product i expected more, understand?

How would Dragon Age fans feel if BW took their inventory away in DA2? or created full suits of armor that you can´t even take the helm off.. and so on, sometimes you have to do something for the rant to stop and you guys aren´t doing anything for it, its sad but true sorry.

Anyway, i think devs participating more and becoming more involved, creating threads and talking openly with the community would solve much of the bitterness we see in the forums.

... and back to shadows :bandit:.

#72
Lumikki

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Fiery Phoenix wrote...

I think Eradyn pretty much nailed it.

Actually yes and no. Let me to explain how I think it is.

Erady expresed how some community feels and how in positive way Bioware could make community feel better. How ever, this is hopeful thinking, because problem isn't in Biowares side.

Mostly because the problem with part of community and Bioware is disagreement in opinions how things should be done. Meaning they can't solve the issue positive ways just talking, because disagreement of Mass Effect design direction. The community part what wants most the communication, wants Biowares to admid  they did somethig wrong and then agree how right the community is. How can Bioware do that, if they don't agree with the situation.

This means that talking could even make situation worst, because bioware would had to say so much "No" to community part what is angry. I'm sure Bioware will someday start to talk again, when we accepting better that Biowares knows what they do.

#73
Relevantname

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I'm very new here, but relativley, based on my experience on the other forums i've been on and such, the dev presence in this forum alone (the only one i've visited) is absolutely huge. And from what i gather the dev presence in the DA forum is even bigger.

On the issue of the consumers expressing their anger, i do think it's a bit of a cop-out to say that we're too confrontational.
Of course, you're always going to have the 6-year old who is raging that his ridiculous needs were not satisfied, and the troll who enjoys....trolling, but on the whole (Again, i may be completely and utterly wrong, as i said, i'm very new here) the community here seems fairly mature and able to express their views fairly.
Also, at the end of the day, few people side with the 6-year old or the troll, so it's not as if the dev in question would be hopelessly outnumbered by morons.

However, as i said, the dev presence here seems massive. I don't think you appreciate how lucky you are, the very fact that a dev (Uhmmm, someone "woo"?) has actually posted in this thread says a lot, even if it was as an individual, and not as a dev, per se. That doesn't make a lot of sense.... xD

Sorry, i'm pretty bad at long-ass posts (Yeah, this is long-ass for me), but hopefully you all see my point :S


Edit: To sum up, you're all lucky in this regard already. Stfu and sit down. The devs shouldn't make excuses for not maintaining an even bigger presence. :P



Omg, im tired, i havent made any sense. Bye :whistle:

Modifié par Relevantname, 21 janvier 2011 - 09:27 .


#74
Chignon

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Noone is trying to get BioWare to "admit they did something wrong". Not in the least. What most people want is BioWare to interact with the community, explain and elaborate certain statements and decision they have made in the past and answer question that have been asked repeatedly.

#75
Relevantname

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Perhaps a minor forum could be made where questions can be addressed easily?