Signature Edition Pre-order w/ an Expired Credit Card

#1
Kennible

Posté 24 janvier 2011 - 04:06

Members
149 messages

I placed an order on the DA2 Signature Edition using my credit card which was still usable till Dec. 2010. I thought EA would have charged me on that credit card already, but I checked my transaction history, it wasn't charged. I found out later that EA would charge my credit card a couple days before the release. Hoowever, my credit card is already expired by now.
I was wondering how EA would deal with this issue....I really wanna keep my Signature Edition order since they don't have signature edition now... :crying:

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#2
Phoenixblight

Posté 24 janvier 2011 - 04:10

Members
1 588 messages

Kennible wrote...

I placed an order on the DA2 Signature Edition using my credit card which was still usable till Dec. 2010. I thought EA would have charged me on that credit card already, but I checked my transaction history, it wasn't charged. I found out later that EA would charge my credit card a couple days before the release. Hoowever, my credit card is already expired by now.
I was wondering how EA would deal with this issue....I really wanna keep my Signature Edition order since they don't have signature edition now...

Call or email EA support. We can't do much for you here.

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#3
mousestalker

Posté 24 janvier 2011 - 04:10

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16 945 messages

Call them and ask.

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#4
Maria Caliban

Posté 24 janvier 2011 - 04:26

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26 094 messages

Not sure about EA Store, but most online retailers let you log on and change your payment option.

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#5
LPPrince

Posté 24 janvier 2011 - 04:33

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54 852 messages

Maria Caliban wrote...

Not sure about EA Store, but most online retailers let you log on and change your payment option.

This. If you have a new card, you can go back to whatever site you ordered from(as this can be done on any of them) and click "change payment option".

From there, you can enter in your current card's information, and on the day they decide to charge your card, it will be charged to the newer one from your edit, rather than the original you placed the order with.

At that point, you should be fine. I recommend doing this sooner rather than later so you don't forget.

EDIT- simple spelling error. Bugs the hell out of me.

Modifié par LPPrince, 24 janvier 2011 - 05:13 .

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#6
DiegoRaphael

Posté 24 janvier 2011 - 05:06

Members
640 messages

Anyone know if there is still some sites selling the Signature Edition? I found on one, but since i hear it would not be possible to get it after 01/11, i don't know if i should risk getting it.