9 réponses à ce sujet

[AdamMcnubbins]

Hey there!

I've recently built myself a new rig; it’s pretty High-end and wanted to test out Dragon Age...
Ahem

Anyhow I've installed it all from steam an' all that Jazz ((First time set-up)) Game launcher boots up fine; no problems there. But when I go to configure or click play it boots up “Dragon Age: Origins Configuration utility” and does a scan on my PC about halfway through it stops responding and I’m only left with the option to forcefully close it.

Would it be possible for someone to spark some insight onto this matter? Much appreciated

I thought it would've been something to do with my processor? Due to it being quite new ((Just only being manufactured a month ago)) and might not be supported?

Anyhow I'll post my System specs below;

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System Information
------------------
Time of this report: 1/25/2011, 03:52:10
       Machine name: ADAM-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
          Processor: Intel® Core™ i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
             Memory: 4096MB RAM
Available OS Memory: 4076MB RAM
          Page File: 2510MB used, 5640MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
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      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce 9800 GTX+
       Manufacturer: NVIDIA
          Chip type: GeForce 9800 GTX+
           DAC type: Integrated RAMDAC
         Device Key: Enum\\PCI\\VEN_10DE&DEV_0613&SUBSYS_C8803842&REV_A2
     Display Memory: 2787 MB
   Dedicated Memory: 1005 MB
      Shared Memory: 1782 MB
       Current Mode: 1920 x 1080 (32 bit) (59Hz)

Modifié par AdamMcnubbins, 25 janvier 2011 - 03:56 .

[RaenImrahl]

Thanks for posting your system info, and sorry you're not having luck so far.



No, your processor wouldn't have a direct conflict with Dragon Age. Some motherboards may require a bios update to run the newest processors, but let's assume for the moment that that's not the case.



If this is a brand new installation, first and foremost it's important to make sure both Windows 7 and your Nvidia drivers are up-to-date. Nvidia, for example, just released a new set of drivers this week... and reports so far have been positive.



Now, I haven't used Steam, but I believe Steam's launcher or management software has some way to check the integrity of the installation. I suggest you try that.



Otherwise, I suspect there's some issue with how Steam put the game on your system. There are a LOT of topics concerning Steam on this forum. I suggest you browse them, then if you have specific questions, post here and someone can help you further.



Good luck!

[Gorath Alpha]

The pagefile size shown is inflated 2 1/2 times the optimum amount.

[Angband21]

Gorath Alpha wrote...

The pagefile size shown is inflated 2 1/2 times the optimum amount.

I am starting to see a pattern. When a DXDIAG is posted as information regarding a problem related to crashing, it always seems to be a high number in the pagefile. That and/or  overclocked processors.
Go back and look and see if I am right.

[Gorath Alpha]

It seems to me that the game is just naturally somewhat on the verge of instability, and all kinds of incompatibilities exist that tip it over the edge.  Raise the odds by loading a ton of silly crap every time Windows staarts, and you don't give the poor thing a chance.  Keep it low (and I do, as do you), and the odds of having something problematic loaded go way down.  

Modifié par Gorath Alpha, 25 janvier 2011 - 01:13 .

[Angband21]

As pointed out by RaenImrahl, overclocking can be problematic as well. I noticed that when I overclock the video, it may work flawlessly for everything else, but I have to dial it back a titch to eliminate some graphic glitches that began to arise in DA.

[RaenImrahl]

I've yet to see a case where overclocking prevents certain services from starting, like the kind of trouble Mr. Mcnubbins is experiencing... usually it impacts game play itself. In his case, I still suspect the actual installation of the game via Steam.



I do wonder, if Steam users are more likely in general to have revved-up systems or are more inclined to tinker than those who find traditional discs more appealing. Could that be one reason why Steam users seem to experience more than the usual share of trouble?

[hacksalot1967]

could the utility not suport 64 bit? mine crashes too. and could this prevent me from playing the DLC?
Thanks

[Gorath Alpha]

I've never had that problem. This was a relatively old message thread. Didn't you find anything newer? (Don't waste time with the forum's own crippled Finder function, use a real search engine instead.)

[mcsupersport]

Mine runs fine on 64-bit Win7 system, so no this is not the most likely cause. Post your specs in your own thread and maybe you can be helped.