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Corrupt Save data - possible fix guide and how to avoid it.


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#1
Valkyre4

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First of all hello to the Mass Effect- Bioware community. New member here, registered just because of this issue.

Now, I'll begin by saying that I have not yet become a victim of this corruption issue but I want to contribute a series of instructions so as to be safe and possibly, even if you have corrupt data, how to retrieve it.

I have read the entire thread ( http://social.biowar...index/5776049/6 ) thoroughly and my suggestions include what people have already mentioned. Of course there is no guarrantee and nothing can fix the game better than a patch by Bioware. But until that happens there is no harm in trying to avoid and correct the problem ourselves.

------------------------------------------
AVOID IT

First of all and again, based on what people say, what to do to MINIMISE the possibility of a corrupt save game.

STEPS:
                1) Disable from the options, the auto- sign in to EA servers and play your game always offline, disconnected from the internet.

                2) Also from the options, disable the autosave feature (but dont forget to save :)) since a lot of people had their problem occur during autosave.

-------------------------------------------------------------
FIX IT

Now, what to do in case YOU HAVE corrupt save data and can possibly correct it and resume your game normaly. This series of instructions REQUIRES that you have a BACKUP of your saved game (before it was corrupted) in a usb stick, HDD or any other similar means. And by saying that I encourage everyone to keep backups of their saved games after each session, you never know when you might need them.

As a lot of people discussed already, there are hints that point to the fact that the save game corruption goes as deep as the EA servers themselves, if it is indeed not possible to simply use your backup saves and resume your game normaly. This method will try to avoid EA servers and online entirely.

STEPS:
                1) First thing you do is you delete from your PS3 everything that has to do with Mass Effect 2 data. Your saves, your profile data (which cannot be copied but it doesnt hold save information), the game data (ie you "uninstall the game"), the DLC data, corrupted saves... everything.

                2) Now that your PS3 is clean of anything that is ME2 related, you should sign in to your PSN ID and go to the PS store. Redownload the DLC without even touching ME2. This is important! I repeat you download the DLC first, you DONT download the DLC through the ME2 game and dont install the game or even put into the drive of your PS3 yet. Dont try to install the DLC when the download is complete.

                3) Next step is to disconnect your PS3 system from the internet ENTIRELY! No internet connection at all. Everything we do from now on should be completely offline to make sure we do not get involved with EA in any way, the dark side of the moon.

                4) After that you put ME2 disc into your PS3 and load the game. Let the game install (make a sandwitch :) )

                5) Leave the game as soon as it is installed, go back to XMB and find the DLC which is there waiting to be installed. Install it.

                6) Next step is to connect your HDD, usb stick or any other means that has your previous backup save file and copy your save files in your PS3.

                7)  Load the game, it should be working properly now. Also repeat the steps mentioned on how to avoid getting the corrupt save in the future.

--------------------------------------------------------------

Again, there are no guarrantees here. I am just trying to help until bioware fixes it properly. My suggestions are based on the feedback of the people with the problem and simple logic. I cannot comprehend why this wont work. We dont get involved with EA servers at all, we work offline and the only way i could see this not working, is the PS3 "predicting" the future that this save file was corrupted at some point in the future so it decides that it wont load it. Skynet stuff in other words lol!

Anyway I hope this helps my friends and would love if someone could confirm whether it worked for him or not.

PS: Sorry for bad english and huge post! :)

Modifié par Valkyre4, 26 janvier 2011 - 09:54 .


#2
pedi007

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nice post thank you. But like you said some people have problems and some don't. I played the game for 15 hours and I didn't have a freezing problem.

#3
Valkyre4

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Seems like some idiot over at PS Forums copy/pasted my guide, gave no credit whatsoever.

Result? made2game.com hosted my guide and he got all the credit and I got squat..

Nice...whatever I guess the more people who know about it the better, but still this is just wrong...

PS: Seems they fixed it and gave credits to the community. ;)

Modifié par Valkyre4, 26 janvier 2011 - 11:58 .


#4
PapaLongLegs

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Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)

#5
Grabeq

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Great guide. All you wrote is logic. Hope it will help in case of data corruption.

Modifié par Grabeq, 26 janvier 2011 - 12:16 .


#6
Valkyre4

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PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)

Modifié par Valkyre4, 26 janvier 2011 - 12:30 .


#7
Nitek_pl

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does it work with Lair Of Shadow Broker?

#8
pedi007

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one quick question: IF you got a corrupted file and you have backed it up on an usb, can't you just delete the corrupted file and paste the back up file? Or do you have to do all those things on STEP 2?? :P

#9
Valkyre4

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Nitek_pl wrote...

does it work with Lair Of Shadow Broker?

I dont see why it wouldnt. If you follow the steps and you have a previous uncorrupted save file as a backup, the game should load properly following those steps. They include downloading the DLC file which contains all 3 DLC.

pedi007 wrote...

one quick question: IF you got a corrupted file and you have backed it up on an usb, can't you just
delete the corrupted file and paste the back up file? Or do you have to do all those things on STEP 2?? :P


Some people in the original thread of this issue, have posted that by just copying the backup file into PS3 (after deleting the corrupt data) the game would still not load the saved game. This leads me and others to believe that perhaps the whole EA servers online thingy bugs the system.

So I just made this guide in order to play the game install it, put back DLC and save files, everything without going online and be as clear as possible from logging into EA servers.

Of course the first course of action would be to just try and copy/paste the backup saves, and if that doesnt work, to try out my method.

Modifié par Valkyre4, 26 janvier 2011 - 12:48 .


#10
Nitek_pl

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I'm little afraid of Shadow Broker.

I have already lost my 30h save there :(

#11
Pccrazy

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I'm lucky. I am already with 20 hours of play and had no problems with corrupted files. The problem happens in any specific mission? Freezing did not occur on my PS3.

#12
PapaLongLegs

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Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?

#13
Valkyre4

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PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?


Τhe mistake you did my friend is that you tried to load the save on a different user account! That wont work. You need to be on the same user. But that does not mean that you have to be signed on to PSN. Just to put the saves in the same account they were originally made. :)

Modifié par Valkyre4, 26 janvier 2011 - 01:15 .


#14
PapaLongLegs

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Valkyre4 wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?


Τhe mistake you did my friend is that you tried to load the save on a different user account! That wont work. You need to be on the same user who originally created the save file. But that does not mean that you have to be signed on to PSN. Just to put the saves in the same account they were originally made. :)


Okay thanks! This situation is a little more bearable now, I hope Bioware patch us up soon!  

#15
Nitek_pl

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PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?


Τhe mistake you did my friend is that you tried to load the save on a different user account! That wont work. You need to be on the same user who originally created the save file. But that does not mean that you have to be signed on to PSN. Just to put the saves in the same account they were originally made. :)


Okay thanks! This situation is a little more bearable now, I hope Bioware patch us up soon!  


have you got shadow broker curse that corrupted your data then?
if you dare, please check is above instructions works ;D
I'm too afraid to try ;d

#16
PapaLongLegs

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Nitek_pl wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?


Τhe mistake you did my friend is that you tried to load the save on a different user account! That wont work. You need to be on the same user who originally created the save file. But that does not mean that you have to be signed on to PSN. Just to put the saves in the same account they were originally made. :)


Okay thanks! This situation is a little more bearable now, I hope Bioware patch us up soon!  


have you got shadow broker curse that corrupted your data then?
if you dare, please check is above instructions works ;D
I'm too afraid to try ;d


Oo god no, I just want to know as much about it as possible. I completely cut off my playthrough because of the fear of this. It's really doing my head in cos I was loving the game

#17
Valkyre4

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Nitek_pl wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?


Τhe mistake you did my friend is that you tried to load the save on a different user account! That wont work. You need to be on the same user who originally created the save file. But that does not mean that you have to be signed on to PSN. Just to put the saves in the same account they were originally made. :)


Okay thanks! This situation is a little more bearable now, I hope Bioware patch us up soon!  


have you got shadow broker curse that corrupted your data then?
if you dare, please check is above instructions works ;D
I'm too afraid to try ;d


Τhere really is nothing to be "afraid" about what I suggest here. If you have corrupt save data and you have a previous backup of the game, there is no reason not to follow through these steps to try and make the saves work. Worst thing that can happen is that your saves simply wont work which they werent working in the first place.

#18
Nitek_pl

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Valkyre4 wrote...

Nitek_pl wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?


Τhe mistake you did my friend is that you tried to load the save on a different user account! That wont work. You need to be on the same user who originally created the save file. But that does not mean that you have to be signed on to PSN. Just to put the saves in the same account they were originally made. :)


Okay thanks! This situation is a little more bearable now, I hope Bioware patch us up soon!  


have you got shadow broker curse that corrupted your data then?
if you dare, please check is above instructions works ;D
I'm too afraid to try ;d


Τhere really is nothing to be "afraid" about what I suggest here. If you have corrupt save data and you have a previous backup of the game, there is no reason not to follow through these steps to try and make the saves work. Worst thing that can happen is that your saves simply wont work which they werent working in the first place.


here's a challenge.
Try playing Shadow Broker with your instructions and giva us report.
I will pay sony to give you uberplatinum trphy for that :D

#19
PapaLongLegs

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[/quote]

"QUOTE::Valkyre4: Τhere really is nothing to be "afraid" about what I suggest here. If you have corrupt save data and you have a previous backup of the game, there is no reason not to follow through these steps to try and make the saves work. Worst thing that can happen is that your saves simply wont work which they werent working in the first place."

[/quote]

I know, Im just afraid of it corrupting in the first place. I'm fine at the moment, touch wood.

Modifié par PapaLongLegs, 26 janvier 2011 - 01:46 .


#20
PapaLongLegs

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Nitek_pl wrote...

Valkyre4 wrote...

Nitek_pl wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Valkyre4 wrote...

PapaLongLegs wrote...

Great post! But its not possible to back up your saves (1 of the 2 saves is locked, and you need both to load a career)


My friend you can copy your save file just fine. The file that you cannot copy is the profile data. But that does not include the saves, just the player preferences in menus etc. Also you dont need both to load a carrer. I have tested this on another PS3 using my account, installed ME2, copied the save without the profile data, and the game loaded my saves properly. :)


But you need to completely uninstall and reinstall, I tried copying my save file over to a different user on the PS3 and it wouldn't load there. 

If you uninstall and reinstall the game, replace your back up and load it up, will anything be missing without the profile save?


Τhe mistake you did my friend is that you tried to load the save on a different user account! That wont work. You need to be on the same user who originally created the save file. But that does not mean that you have to be signed on to PSN. Just to put the saves in the same account they were originally made. :)


Okay thanks! This situation is a little more bearable now, I hope Bioware patch us up soon!  


have you got shadow broker curse that corrupted your data then?
if you dare, please check is above instructions works ;D
I'm too afraid to try ;d


Τhere really is nothing to be "afraid" about what I suggest here. If you have corrupt save data and you have a previous backup of the game, there is no reason not to follow through these steps to try and make the saves work. Worst thing that can happen is that your saves simply wont work which they werent working in the first place.


here's a challenge.
Try playing Shadow Broker with your instructions and giva us report.
I will pay sony to give you uberplatinum trphy for that :D


Haha you must be mental. If it's already hapened to you mate, you've nothing to lose if you try uninstalling and reinstalling everything then restoring your backup... unless you didn't make a back up?

#21
Nitek_pl

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I didn't know about whole situation -.-'

I'm doing my second walkthrough as we speak.

Don't look at me like that... like you always, in every game make backup files... ;P

I had save on couple slots but as we know it's in the same file... so I have nothing from that save. Only corrupted file in case they will recover it somehow.



Anyone brave enough to try that recipe for safe saves? I only accept that someone will try Shadow Broker DLC... come on! don't be shy!



:D

#22
Valkyre4

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lol guys, of course there is no reason to try and corrupt your savegames. This is for the people who have the problem. I wish no one gets this issue and that Bioware will patch the game as soon as possible. But if it happens I suggest you have a savegame backup and try my guide. Hopefully it will work. :)

PS: There is no "safe recipe" for safe saves. You just copy the saves (as long as they are not shown as corrupted on PS3) from the PS3 to an external drive. There is nothing dangerous about that. Everyone should do this periodically even if they never get a corrupt save file. It is always handy.

Modifié par Valkyre4, 26 janvier 2011 - 02:05 .


#23
Nitek_pl

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Valkyre4 wrote...

lol guys, of course there is no reason to try and corrupt your savegames. This is for the people who have the problem. I wish no one gets this issue and that Bioware will patch the game as soon as possible. But if it happens I suggest you have a savegame backup and try my guide. Hopefully it will work. :)

PS: There is no "safe recipe" for safe saves. You just copy the saves (as long as they are not shown as corrupted on PS3) from the PS3 to an external drive. There is nothing dangerous about that. Everyone should do this periodically even if they never get a corrupt save file. It is always handy.


Good cook should known if his recipies do any good. So... ? Chicken? *Gwak, Gwak*
:D

but seriously. Please try that out :crying:

#24
Valkyre4

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Try what? copy my save game from my PS3 to an external drive? I have done it numerous times. Beating Lair of the Shadow Broker? I personally have, as have others too, without any problems. Now I cant force my game to corrupt its data... as I said I always stay disconnected from EA when playing and I have disabled the autosave feature. Maybe thats why I dont have any problems, maybe not. This is a suggestion, an idea. I hope it helps. It cant do any wrong though, the only thing that can come out of trying it if you have the problem is something good.

#25
Nitek_pl

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Valkyre4 wrote...

Try what? copy my save game from my PS3 to an external drive? I have done it numerous times. Beating Lair of the Shadow Broker? I personally have, as have others too, without any problems. Now I cant force my game to corrupt its data... as I said I always stay disconnected from EA when playing and I have disabled the autosave feature. Maybe thats why I dont have any problems, maybe not. This is a suggestion, an idea. I hope it helps. It cant do any wrong though, the only thing that can come out of trying it if you have the problem is something good.


I can't even do Shadow Broker right now - it's not unlocked yet.
I wish someone would read your recipe, corrupt his file accidently :whistle: and restore like you have written above :)

It would simply made my day :D