1871 réponses à ce sujet

[TehFuZion]

jack, i you

[tiger-tron]

Thanks for the response, its appreciated; I just hope the patch comes very soon.

[Metaform432]

Thanks Jack. If the patch takes more time, no problem we understand. After 18 pages is good to hear an official response.

[Beezlebubz]

Thanks for the post Jack, I'm sure you calmed a lot of people down.

But does your post mean the patch is currently in verification? Even if it is not, I would understand because the patch needs be made well.

And I just need to say thanks again, I was beginning to feel a bit abandoned

[ssjmichael]

Beezlebubz wrote...

Thanks for the post Jack, I'm sure you calmed a lot of people down.
But does your post mean the patch is currently in verification? Even if it is not, I would understand because the patch needs be made well.
And I just need to say thanks again, I was beginning to feel a bit abandoned

No offense to Jack, but he doesn't know anything about the current patch situation. He's working on ME3 and is speaking in general terms about how the patching process works. I'm sure he still put people at ease, since someone from Bioware actually acknowledged the amount of complaints about it, but he doesn't (and won't) have anything new to update about this patch.

Modifié par ssjmichael, 04 février 2011 - 07:41 .

[Rockpopple]

This thread was started by someone acknowledging the complaints about the bug in the game. That's why they made the patch. The argument that they don't care or are ignoring complaints are crushed by this very thread being in existence.



Anyway, the patch is coming, but in the meantime there's a workaround. There's nothing else that really needs to be known.

[tdotoplaya69]

Just close this thread!!! Its all bs, just wait and dont buy dragon age 2 or mass effect 3 til the first or second patch. Lesson learned, thanks.

[InfoGuy101]

Jack Lamden wrote...

Because you asked so nicely, here's a post.

I don't really have any news though.
(I'm working on Mass Effect 3 at the moment, so I'm not entirely in the loop)

Folks should just keep in mind that patches take time to make and pass certification.
On the Xbox I once had a patch in certification for several weeks, and that was without any resubmissions.
Generally patch certification is pretty fast but the speed is a bit variable depending on what's being patched, what else is going through cert, if any resubmissions need to occur, etc.

I understand the frustration (I've lost many hundreds of hours from destroyed saves in games I've played over the past couple decades), but please have patience.
The commitment to release a patch was made, and patch notes listed.
It's just a matter of time.

How's ME3 coming along by the way, you guys gonna show us anything soonish?  :innocent:

[ssjmichael]

Jack please make sure the PS3 version of ME3 is on par with the 360 one. I know it won't be anyway but it was worth requesting

[MAGS_KNIGHTHAUS]

Well, finished over 65 hours of gameplay last weekend through the Infiltrator iteration, and now playing Soldier class with over 20 more hours of gameplay. A few freezes but no savegame corruption. This game absolutely rocks! Woohoo!!!!

[OldBalo]

Thank you Jack and I apologize for my rude behavior... It's just frustrating to not know whats going on. I really appreciate your reply. Once again thank you!

[The_Crazy_Hand]

It's great to see you guys responded finally, but a tech support forum does deserve some attention I believe, after all, it has to serve its purpose.

I don't mind that it's taking longer than expected, hell I'd have expected it to take months really.  And I'd certainly prefer you guys did this right than fast, but we kinda got the idea that something went wrong and yall wanted to sweep the problem under the rug for a moment there.

I can say my problem wasn't simply the lack of updates on the patch, but the fact yall hadn't posted on a tech support forum for over a week.  On most forums, I don't think anyone should expect correspondance, but on a tech support forum, at least a little should take place. 

Modifié par The_Crazy_Hand, 04 février 2011 - 09:27 .

[Rockpopple]

You do realize that while you complain about Bioware's lack of correspondence in a thread a Bioware employee started to inform us about the bug and the patch, right? Right??



People man.... wow....

[ssjmichael]

Rockpopple wrote...

You do realize that while you complain about Bioware's lack of correspondence in a thread a Bioware employee started to inform us about the bug and the patch, right? Right??

People man.... wow....

Are you referring to Jack? He didn't inform us about anything. 

[Rockpopple]

I'm referring to Chris, who began this thread informing us about the bug, the workaround, and the patch. There's nothing much more that needs to be updated. We'll get the patch when we get it. In the meantime, the workaround should work for most people.



In any case, this very thread was started by a Bioware employee informing us about the problems, the fix, and acknowledging complaints. It seems ironic to come on this thread and complain that Bioware is ignoring people.

[ssjmichael]

Rockpopple wrote...

I'm referring to Chris, who began this thread informing us about the bug, the workaround, and the patch. There's nothing much more that needs to be updated. We'll get the patch when we get it. In the meantime, the workaround should work for most people.

In any case, this very thread was started by a Bioware employee informing us about the problems, the fix, and acknowledging complaints. It seems ironic to come on this thread and complain that Bioware is ignoring people.

Suppose 2 years went by and all we had was that one post by Chris. Would you feel the same way?

Modifié par ssjmichael, 04 février 2011 - 09:44 .

[Rockpopple]

That's a ridiculous supposition. A grand total of a week has gone by since Chris's last post before Jack responded today. Relax.

[ssjmichael]

Rockpopple wrote...

That's a ridiculous supposition. A grand total of a week has gone by since Chris's last post before Jack responded today. Relax.

So you refuse to answer the question. It was a straightforward enough question, even if it's extreme. I want to know if your same "it'll get fixed when it's fixed" attitude would still apply. When doesn't that apply then if 2 years is ridiculous. 3 months? 6 months?

Modifié par ssjmichael, 04 février 2011 - 09:50 .

[Rockpopple]

I suppose it all depends on an individual's tolerance level for waiting. I'm not going to give you a number because I don't know. But I wouldn't expect anyone to be waiting patiently for a patch without complaint for 2 years. Come on now.

[DarthSliver]

Well if i lose a save, ill just go play DA:O again to complete my Dwarf Warrior. Problem solved, but i am not going to open my complete file until this issue has been patched. Its nice to get the bonus due to my trophies but, but i want my save to be complete and ready for ME3

And i am sure Bioware wont sell us a game thats so bug infested like New Vegas just to meet deadlines. 

Modifié par DarthSliver, 04 février 2011 - 10:13 .

[The_Crazy_Hand]

Rockopple, if they have time to post here about custom alistair action figures, they certainly have time for tech support correspondence. It's not like they weren't on the bioware social network at all during this time.

[Rockpopple]

But Alistair is so cool. You can't NOT post about him.

[DarthSliver]

Rockpopple wrote...

But Alistair is so cool. You can't NOT post about him.

I dont care for Alistair

[Rockpopple]

But he's so funny and makes jokes about everyone.