Hi Folks!
This is my first post on the forum. After playing this game for over 60 hours, it is obvious that the Artists who created this game poured their hearts and souls into it. It is a monumental work of art, that currently has a serious flaw with saves. It is my belief that any group of people who can create something as amazing as Mass Effect 2 will act in good faith to repair it as soon as humanly possible.
To my fellow players, thank you for posting details about what you have experienced, and possible solutions and workarounds. This has been helpful to me.
To contribute to the solution, I offer the following technical details about my experience with Mass Effect 2. I have opened a ticket with support with this information.
I experienced the Corrupted Save issue after just over 18 hours of game play (5 days). This was on my second playthrough. I didn't usually play for more than 2 or 3 hours at a time. I played continuously for 5 or 6 hours on the first playthrough without a corrupted file. I always play while connected to the EA servers and with Autosave enabled.
To the best of my recollection, the following symptoms occurred in sequence:
1. A freezup on a mission in a building where we were shooting Blood Pack Krogan (I can't remember which mission). I ejected the disk and re-inserted it to reboot the PS3.
2. After loading a save from Shepard's cabin, the fish in aquarium disappeared when the feed button was pressed.
3. The game froze on the return to Normandy loading screen at the end of the Collector ship mission. I ejected and re-inserted the disk. The PS3 rebooted, I restarted the game, the resume option was gone, but I could load the carreer of the first play through. The second play through was gone, there was a corrupted data file in the game data folder.
I deleted the all of the game saves and the profile, but I did not uninstall the game or the DLCs.
I have been playing for less than 60 minutes at a time. At the end of 60 minutes, or at the end of a mission or level up, I quit the game and either shut down, or just restart the game. I have 4 separate saves in my Carreer.
Last night, something strange happened. I finished the Horizon mission and the debrief from the Illusive man. I saved, shut down, came back to the game 30 minutes later, and the resume option was missing from the menu, but load was still there. I got the Registration option when trying to Connect to EA. I did not load the game. I quit instead, and reloaded it. The Resume option reappeared. I connected to EA without prompts. But the game resumed at the start of the Illusive man debriefing (I had saved the game after this). No other ill effects have been observed since then.
So, since there was no freeze, there may be more than one type of save corruption going on here.
Other bugs:
1st play though, freezup while loading the vault in the greybox mission. Eject disk reboot worked.
Got stuck on top of the table in Donovan Hock's bedroom while searching for DNA (Kasumi greybox quest).
Got stuck in midair after setting the Mech to explode in Jacob's loyalty quest on the planet Aeia.
Shepard gets up from cover and gets shot down a lot.
Shepard's speech gets cut off (especially in Engineering "Carry on").
You can't talk to Engineer Gabriella "Gabby" Daniels in engineering: Kenneth answers instead.
Sincerely yours,
CanadaGeorge
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Can understand that a new engine will have glitches, eventhough I was of the naive belief that the game would be bugless... because when they mentioned the PS3 was on a new engine, the possible ramifications didn't occur to me.
