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Mass Effect 2 PS3 patch notes, freezing and saved game issue work around


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#76
Jenova65

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Panznerr wrote...

 Wanna thank you guys for taking the time to fix this problem before i had gotten this tuesday. It just shows when you guys had released a game with lock up bugs or something u buckle down and fix it as quickly as possible. Thank you so much Bioware! Now only if Obsidian/Bethedsa would follow ure example.

And Lionhead.................. <_< Yes, Fable III we are looking at you! ;)

#77
Marcymaru

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Thank you Chris....Thank you? Seriously....



I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.



So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!

#78
Veisper

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Kondorr wrote...

Hi, now although I think it is really great you guys came up so soon with a patch... it kinda does not fix all the bugs reported...

In order to have the advertised cinematic expierience there are some other pressing issues:
- audio out of sync
- graphics errors  I love the rainbow color one (Veisper -_-")
- shepard dissapearing in conversations
- numerous bug in the overlord DLC (grass textures)[/b]

Will the above be adressed in any coming patch?

I already played the game on PC, but I would like to buy the game for PS3, just to play it on HDTV (I do not have a HDMI output on my PC), and my pals all are kinda disappointed with those technical issues during the cut scenes...


The worst is you can see all those issues when you playing less than the 1st hour of the game.
Another thing:  Autosave + EA network = Freeze / some boring slowdown ...

Modifié par Veisper, 27 janvier 2011 - 10:57 .


#79
Espada_Andy_2

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Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......

#80
HippeusOmega

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Espada_Andy_2 wrote...

Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......


They said the patch is already to go Marcymaru. Sony needs to certify it first. So probably will be rdy to go by this tuesday's psn update.

#81
tiger-tron

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Thanks for the update Chris, the patch is coming out sooner than I thought. :D

#82
Marcymaru

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Espada_Andy_2 wrote...

Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......

Sorry about the tone, it's just because it is so frustrating... I bought the game at day one, and I 'm afraid to start it, because I know that if get the bug the bluray will fly away from my window, since I don't have time to waste to start a game over again.

When you talk about "helping them" maybe you don't realize one thing:

We PAY (a lot) for the game, we're not paid to be Bioware's beta testers.

We are the FINAL CONSUMER.

So no thanks, I won't give'em my help. I just want enjoy the game that I paid for.

P.S. I do deliver much greater service, but in my own work area. :)

#83
Espada_Andy_2

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Marcymaru wrote...

Espada_Andy_2 wrote...

Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......

Sorry about the tone, it's just because it is so frustrating... I bought the game at day one, and I 'm afraid to start it, because I know that if get the bug the bluray will fly away from my window, since I don't have time to waste to start a game over again.

When you talk about "helping them" maybe you don't realize one thing:

We PAY (a lot) for the game, we're not paid to be Bioware's beta testers.

We are the FINAL CONSUMER.

So no thanks, I won't give'em my help. I just want enjoy the game that I paid for.

P.S. I do deliver much greater service, but in my own work area. :)


As i said..
You are right about the consumer part but nothing is perfect!
There will  always be problems and those problems at least from bioware are always addressed!
Just be happy that Bioware isnt acting like Activision does with black ops on ps3.
A game isnt a piece of clothing that u tried out and it fits u! 
Thats all i am saying

#84
The Masked Rog

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Marcymaru wrote...

Espada_Andy_2 wrote...

Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......

Sorry about the tone, it's just because it is so frustrating... I bought the game at day one, and I 'm afraid to start it, because I know that if get the bug the bluray will fly away from my window, since I don't have time to waste to start a game over again.

When you talk about "helping them" maybe you don't realize one thing:

We PAY (a lot) for the game, we're not paid to be Bioware's beta testers.

We are the FINAL CONSUMER.

So no thanks, I won't give'em my help. I just want enjoy the game that I paid for.

P.S. I do deliver much greater service, but in my own work area. :)

If BioWare wanted they could simply not deliver the patch and be done with it. Did you read the "Software supplied as-is?" That means that even if it was unplayable and wouldn't even load they would have no need to address. So yes, you should thank them, they have no obligation to patch the game, they do it because they want to provide top notch service.

#85
JAMurida

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Marcymaru wrote...

Espada_Andy_2 wrote...

Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......

Sorry about the tone, it's just because it is so frustrating... I bought the game at day one, and I 'm afraid to start it, because I know that if get the bug the bluray will fly away from my window, since I don't have time to waste to start a game over again.

When you talk about "helping them" maybe you don't realize one thing:

We PAY (a lot) for the game, we're not paid to be Bioware's beta testers.

We are the FINAL CONSUMER.

So no thanks, I won't give'em my help. I just want enjoy the game that I paid for.

P.S. I do deliver much greater service, but in my own work area. :)


I feel EXACTLY the same way as you.  But there really isn't much we can do about it, other then wait for a patch.  At first glance, I also was thinking to myself, "Why the hell are people acting so nice and all to Bioware on these forums despite the fact they either lost hours of gameplay or simply can't play the game they spent $60 on due to bugs, errors, etc...".  But at least the are establishing some type of communaction with the community about these issues and not giving us the silent treatment like some other companies due, (SEGA, I'm looking at you!).

But like I said, I feel your frustration and all, but we can't do anything else but wait and vent it out on fourms, lol.  I've myself lost around 15-20 hours and two game saves already, so it's not that bad I guess... I'm just going to play LBP 2 in the mean time, until they release fix for these issues.

Modifié par JAMurida, 27 janvier 2011 - 12:01 .


#86
Marcymaru

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I won't even comment The Masked Rog post...



I just hope the patch is actually on his way and get certified by Sony right away, so I'll be able to start the game in the weekend.

#87
Espada_Andy_2

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Marcymaru wrote...

I won't even comment The Masked Rog post...

I just hope the patch is actually on his way and get certified by Sony right away, so I'll be able to start the game in the weekend.


I hope that too 
If not
Dead Space 2:)

#88
terrordactyl1

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The Masked Rog wrote...

Marcymaru wrote...

Espada_Andy_2 wrote...

Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......

Sorry about the tone, it's just because it is so frustrating... I bought the game at day one, and I 'm afraid to start it, because I know that if get the bug the bluray will fly away from my window, since I don't have time to waste to start a game over again.

When you talk about "helping them" maybe you don't realize one thing:

We PAY (a lot) for the game, we're not paid to be Bioware's beta testers.

We are the FINAL CONSUMER.

So no thanks, I won't give'em my help. I just want enjoy the game that I paid for.

P.S. I do deliver much greater service, but in my own work area. :)

If BioWare wanted they could simply not deliver the patch and be done with it. Did you read the "Software supplied as-is?" That means that even if it was unplayable and wouldn't even load they would have no need to address. So yes, you should thank them, they have no obligation to patch the game, they do it because they want to provide top notch service.


Masked Rog - That's a ridiculous comment. Of course they have an obligation to fix it. They won't have a business a year from now if they can't sell DA2 and ME3 due to a shattered reputation. Do you think EA or the shareholders would allow a product to remain in an unplayable state? No business that relies on future product sales can afford to leave an existing product in a condition that "won't even load". Plus there are also laws about selling products that are fit for purpose.

#89
The Masked Rog

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Marcymaru wrote...

I won't even comment The Masked Rog post...

I just hope the patch is actually on his way and get certified by Sony right away, so I'll be able to start the game in the weekend.

I always find people with overinflated entitlement senses amusing. Why should BioWare be forced to patch a buggy game when you specifically agreed they had no responsibility over the status of the software. Again, do you know what "as-is" means? It means they don't have to patch even if the game is unplayable. This is undisputable, as proven by your lack of response.

#90
The Masked Rog

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terrordactyl1 wrote...

The Masked Rog wrote...

Marcymaru wrote...

Espada_Andy_2 wrote...

Marcymaru wrote...

Thank you Chris....Thank you? Seriously....

I don't understand all this "thanking"... I paid 70 euros for this game and I WANT it to be perfect.

So instead of "thanking you" Chris, I say move your ass and get us a patch, right now!!!



You are partially right but your rudeness wont get you anywhere so i suggest you work on your manners
and trust me they are working on the patch as it seems cause they only want certification.
P.S Why dont you go help them maybe and speed it up?
From your tone i understand that you are capable of delivering much greater service......

Sorry about the tone, it's just because it is so frustrating... I bought the game at day one, and I 'm afraid to start it, because I know that if get the bug the bluray will fly away from my window, since I don't have time to waste to start a game over again.

When you talk about "helping them" maybe you don't realize one thing:

We PAY (a lot) for the game, we're not paid to be Bioware's beta testers.

We are the FINAL CONSUMER.

So no thanks, I won't give'em my help. I just want enjoy the game that I paid for.

P.S. I do deliver much greater service, but in my own work area. :)

If BioWare wanted they could simply not deliver the patch and be done with it. Did you read the "Software supplied as-is?" That means that even if it was unplayable and wouldn't even load they would have no need to address. So yes, you should thank them, they have no obligation to patch the game, they do it because they want to provide top notch service.


Masked Rog - That's a ridiculous comment. Of course they have an obligation to fix it. They won't have a business a year from now if they can't sell DA2 and ME3 due to a shattered reputation. Do you think EA or the shareholders would allow a product to remain in an unplayable state? No business that relies on future product sales can afford to leave an existing product in a condition that "won't even load". Plus there are also laws about selling products that are fit for purpose.

Fitness for purpose is specifically disclaimed. Read the EULAs people, don't just agree then be surprised when companies use the rights you gave them.

#91
Athirat

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Thanks for the update, Bioware. Now, I don't know if this will be addressed in the patch, but is there any way to improve the framerate in dialogue scenes? The game's graphics are absolutely stunning, but the beautiful look really suffers in dialogues because of slow framerate. The slow framerate happens in about 75% of the scenes, the last 25% percent is actually smooth as butter.

Also, when you move about in the environment and pan the camera around, then there is often a lag (for a split second) in the loading of graphics leaving white blank spaces to the sides of the screen. But this is maybe what you're referring to, when you say that the patch will include: "-Slightly improved load times and level streaming."?

From reviews I understand that there is some graphical/performance problems in the DLC episodes. I hope that this will be corrected. The fact that you included the DLC on the disk was a major selling point to me, so it's important that it works right.

Other than that, I really enjoy this wonderful game!

Modifié par Athirat, 27 janvier 2011 - 05:52 .


#92
losdangerous

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sweet! never had any major problem with the game except for the dlc code, but at least a patch is incoming, thanks bioware

#93
Dragonfan8574

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PapaLongLegs wrote...

Come to think of it guys: "-Slightly improved load times and level streaming." might well fix the out of sync issue as it is caused by a framerate drop.


I am hoping the level streaming fix above will resolve all the graphic and sound issues we have experienced but am not sure. 

Modifié par Dragonfan8574, 27 janvier 2011 - 01:48 .


#94
Skyline19

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Very glad the patch is coming. I'm currently on Haestrom on insanity and it keeps freezing were you fight the Geth Recon Drones and a Geth Prime, I hope to hell this patch fixes it! 12 hours into insanity I don't want to start all over :(



Pleeeeaaaase work! :(

#95
SammyJB17

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Unfortunatly, here to report an issue. After about 2 straight hours of playing, during the Overlord DLC, my game was only broadcasting in purple and green (except for the menu which oddly stayed regular). Saved the game and turned off my PS3, giving it some time to cool. Will edit with whether that fixes it.

EDIT: restarting console fixed the issue.

Modifié par SammyJB17, 27 janvier 2011 - 03:45 .


#96
Skyline19

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SammyJB17 wrote...

Unfortunatly, here to report an issue. After about 2 straight hours of playing, during the Overlord DLC, my game was only broadcasting in purple and green (except for the menu which oddly stayed regular). Saved the game and turned off my PS3, giving it some time to cool. Will edit with whether that fixes it.


Same thing happened to me the other day. I just turned off the ps3 and restarted the mission (since loading my latest save caused it to happen again)

It seems the ps3 version has alot more problems than we thought.

:unsure:

#97
Thanatos144

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While I will admit the freeze problems in the DLC sections bugged me I knew that would be fixed but the Load times is unforgivable. I am glad to see you guys are trying to fix some of it. :) I am very new to bioware games mostly cause I dont buy new games often and I am not a fan of EA. So I can honestly say the speed at which they are trying to fix these things makes me want to check out dragon age even more now.

Modifié par Thanatos144, 27 janvier 2011 - 02:37 .


#98
Untamed Nug

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Kondorr wrote...

Hi, now although I think it is really great you guys came up so soon with a patch... it kinda does not fix all the bugs reported...

In order to have the advertised cinematic expierience there are some other pressing issues:
- audio out of sync
- graphics errors
- shepard dissapearing in conversations
- numerous bug in the overlord DLC (grass textures)

Will the above be adressed in any coming patch?


What he says...
and while you´r at it you guys might as well add the missing hairstyles too to the slider, its actual beyond my crystalballs powers why you havent in the first place after all the savegame editing in the other versions.

[conspiracy mode on]

Or maybe its just your subtle way of supporting hacking attempts on the PS3...iam hitting the spot dont i? Yes thats it! No way to hide it anymore!

[conspiracy mode off] :P

#99
tdotoplaya69

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Thanks guys for your hard work. Hopefully it fixes everything.

#100
Stefdar

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I am sorry to say it, but as an owner of both Xbox 360 and PS3, and having bought and played Mass Effect 2 on both platforms, I doubt it highly that a patch will manage to address the game's problem on PS3. I can say for a fact that the frame rate compared to the Xbox is terrible, at least 10 frames down during the fight, there are pauses and slowdowns that were absent in the Xbox version, Overlord and LOTSB DLCs were perfect on the Xbox and problematic on PS3, you won't be able to start a NG+ as your weapons and armor don't import,
and in general the slowness and lack of polish in the PS3 version is apparent.
Against my better judgment I bought Mass Effect for PS3, although I knew that most probably it would be like all other Unreal Engine ports to the Playstation, inferior.

Modifié par Stefdar, 27 janvier 2011 - 03:55 .