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Bioware Signature Edition does not get Pre-Ordered Items?!


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#51
Arcanthos

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BTCentral wrote...

Pyrrhus19 wrote...

I've sent them a message asking about the items so if I get a response which differs from what they gave you, I'll post it here

Thanks


Thanks

#52
Cheylus

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I sent a message to thehut already yesterday morning, as I have ordered the SE twice with two online retailers. No answer yet.

For now, there is no french retailer that officially provide preorder items for consoles : no mention of it on their website. The only ways to get them is Steam or EAStore - so, digital copies for PC.

#53
Godzilla2k9

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I was wondering about the new play.com pre-order dlc "the amulet of ashes" will the code for it be given to people who pre ordered the SE from them or will it be for people who pre-order the standard edition??

#54
Tleining

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@ Godzilla2k9

you should ask play.com directly. I doubt Bioware can influence that

#55
Godzilla2k9

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Tleining wrote...

@ Godzilla2k9
you should ask play.com directly. I doubt Bioware can influence that


Aye was just off the phone to them they said it applies to newer orders than the SE final pre-order date but then they told me that I might not get my SE so if I dont I'll get the code for the Amulet and the standard edition 

#56
Lord_Saulot

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bluecuban wrote...

DarkWarSoldier wrote...

bluecuban wrote...

I called Amazon just now after reading this thread, and they told me SE does not get the pre-order items. Also, I'm in the U.S. so this isn't just amazon.co.uk either.

Thats weird because on the Amazon site it said that people who pre-ordered the Bioware Signature Edition will automatically qualify for the items.

http://www.amazon.co...96612565&sr=8-1


I saw that too so I figured I would be alright, but when I got off the phone they said they checked and told me it's not included.  I only called because this thread had me worried.

I'm still holding onto my pre-order and hoping the person over the phone turns out to be wrong.


In the case of Amazon.com, we have their offer clearly saying that the Signature Edition preorders qualify, so we can all write in to complain, quoting their own words, if they don't offer the items.

#57
NightmarezAbound

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Special Pre-Order Offer
Reserve your copy of Dragon Age 2 and receive the in-game Fadeshear Sword and the Lion of Orlais Shield. The sword provides additional damage vs. demons and undead, and the shield provides 2 added rune slots, adds to your health, and improves XP gain. A code to access the bonus content will be e-mailed within two days after your order ships. Existing pre-orders of Bioware Signature Edition will automatically qualify for this offer. Offer valid when shipped and sold by Amazon.com, while supplies last, and limited to one purchase per customer. Amazon reserves the right to change or terminate this promotion at any time.

this is the only thing that worries me. as well that they are e-mailing the codes for them.

Modifié par NightmarezAbound, 02 février 2011 - 08:51 .


#58
Lord_Saulot

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NightmarezAbound wrote...

Special Pre-Order Offer
Reserve your copy of Dragon Age 2 and receive the in-game Fadeshear Sword and the Lion of Orlais Shield. The sword provides additional damage vs. demons and undead, and the shield provides 2 added rune slots, adds to your health, and improves XP gain. A code to access the bonus content will be e-mailed within two days after your order ships. Existing pre-orders of Bioware Signature Edition will automatically qualify for this offer. Offer valid when shipped and sold by Amazon.com, while supplies last, and limited to one purchase per customer. Amazon reserves the right to change or terminate this promotion at any time.

this is the only thing that worries me. as well that they are e-mailing the codes for them.



Good point.  Honestly, I wish that game companies did not do promotions that depended so much on the retailer.  It would have been nice if instead, they could have simply given us the bonuses directly upon demonstrating some kind of proof of purchase.

#59
kirkonacid

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All of this is making me nervous. I'm too much of a completionist to miss out on DLC.

#60
Lord_Saulot

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crusadeonacid wrote...

All of this is making me nervous. I'm too much of a completionist to miss out on DLC.


Yeah, I know the feeling.  I would not of doubted Amazon at all since their page explicitly says that Signature Editions qualify, but the fact that another forum member asked them and they did not respond properly makes me uneasy.

#61
Lord_Saulot

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double post - moderator please delete

Modifié par Lord_Saulot, 03 février 2011 - 12:53 .


#62
NightmarezAbound

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Well hopefully if those of us that pre-ordered the SE gets shafted by Amazon and elsewhere, I am hoping BioWare will have a contingency plan so we can get our additional items.

#63
Cheylus

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Some retailers have been updated here in France.

We learned from fnac.com the items will be available to any purchaser of a preordered standard edition.



Maybe this is just a first step.

#64
pumpkinman13

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Cheylus wrote...

Some retailers have been updated here in France.
We learned from fnac.com the items will be available to any purchaser of a preordered standard edition.

Maybe this is just a first step.


lordy lord i hope so.

have you got the replies or similar to post?

#65
Cheylus

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http://jeux-video.fn...-2-Jeu-Xbox-360



As seen here for example. The site has been updated this evening. We can guess the retailer didn't know about the preorder items.

I am just a little bit worried about the "preorder of the <i>standard</i> edition of DA2". At least something happened.



Offre de réservation : Pour toute précommande de l'édition standard du jeu Dragon Age 2 sur Fnac.com, recevez par mail* 1 code qui vous permettra de débloquer deux armes inédites en jeu : l'épée longue « Tranchâme » et le bouclier « Le lion d'Orlaïs ».

Offre limitée à 1 code par client dans la limite des stocks disponibles. Offre valable uniquement pour les produits vendus et expédiés par Fnac.com

*Pour recevoir votre code vous devez autoriser la réception de mail en provenance de Fnac.com



#66
kirkonacid

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Lord_Saulot wrote...

crusadeonacid wrote...

All of this is making me nervous. I'm too much of a completionist to miss out on DLC.


Yeah, I know the feeling.  I would not of doubted Amazon at all since their page explicitly says that Signature Editions qualify, but the fact that another forum member asked them and they did not respond properly makes me uneasy.


I preorder almost every game from GameStop and haven't had any trouble. If any store should uphold preorder bonuses and be aware of them, it should be one soley for games.

#67
Darth Death

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So what happens if you pre ordered the SE from gamestop? Do you still get everything?

#68
Lord_Saulot

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crusadeonacid wrote...

Lord_Saulot wrote...

crusadeonacid wrote...

All of this is making me nervous. I'm too much of a completionist to miss out on DLC.


Yeah, I know the feeling.  I would not of doubted Amazon at all since their page explicitly says that Signature Editions qualify, but the fact that another forum member asked them and they did not respond properly makes me uneasy.


I preorder almost every game from GameStop and haven't had any trouble. If any store should uphold preorder bonuses and be aware of them, it should be one soley for games.


My experiences with Amazon have generally been good, and if they do this correctly without me having to give them trouble, then I will continue to patronize them.  If not, for future games GameStop certainly looks good, and a friend of mine works at one of the nearby locations.

#69
Pyrrhus19

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Well, I got a reply from one of TheHut.com's customer service representatives but they didn't answer my question.

Posted Image

Modifié par Pyrrhus19, 03 février 2011 - 01:11 .


#70
Knal1991

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So they changed it AGAIN, I couldve sworn Chris said at one point that every Signature edition Pre Order would get the items as well, Well heres to hoping I wont be missing out on this >.<...

#71
BTCentral

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Knal1991 wrote...

I couldve sworn Chris said at one point that every Signature edition Pre Order would get the items as well

He did. Looks like they changed their mind and are trying to blame it on the retailers now though.

Modifié par BTCentral, 03 février 2011 - 01:52 .


#72
Pyrrhus19

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I've now received a reply to the question.

Posted Image

So unless a code for these items is included inside the box or they are added to an account's registered promotions when the Signature Edition is registered, people who have ordered Dragon Age 2 from TheHut.com won't be getting them.

Modifié par Pyrrhus19, 03 février 2011 - 01:55 .


#73
BTCentral

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Pyrrhus19 - Thanks.

BioWare's EU marketing department are obviously doing a fantastic job of informing retailers of these promotions, sounds like Amazon UK didn't even know about it and the French retailer Fnac only updated their website yesterday.

Oh, and Amazon.co.uk are still listed on the pre-order retailers on the EU Dragon Age website despite the fact that they are not offering pre-order items.

Modifié par BTCentral, 03 février 2011 - 02:08 .


#74
pumpkinman13

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Pyrrhus19 wrote...

I've now received a reply to the question.

Posted Image

So unless a code for these items is included inside the box or they are added to an account's registered promotions when the Signature Edition is registered, people who have ordered Dragon Age 2 from TheHut.com won't be getting them.


So the question is why not? Its quite possible the guy who answered your message just looked at a list to see if they were registered for it, and elsewhere (higher up in the system) it's quite possible there's someone sitting there who doesn't even know that there's a list that they should be registered on to get those items. Eg. AmazonUK and Fnac etc.

#75
Merchant2006

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To all of you who have pre-ordered from GAME.co.uk or Play.com I have some neato news for you regarding this matter:

- You will get all the stuff from the Signature Edition! AND
- You will also receive the Lion of Orlais Shield & Fadeshear Sword.

They mention that original purchasers (i.e. if you pre-ordered DA2:SigEd) then you will also get these items... just to reiterate that point ^^.

According to the DA2 webby:

Pre-Order Dragon Age II before March 11, 2011 and you will receive
access to additional in-game content at no extra cost. This offer is
only available till March 11 so pre-order now!

Pre-order before March 11, 2011 and you will receive:

[*]The Lion of Orlais Shield
[*]The Fadeshear Sword

Original purchasers of Dragon Age 2 will receive:

[*]A fighting Mabari War Hound
[*]The Mirror of Transformation
[*]Access to exclusive Magic and Crafting Stores

*If you pre-ordered the BioWare Signature Edition prior to January 12, 2011 you will also receive this bonus content.

Though GAME.co.uk have a 'different version' of DA2 up for pre-order, those are the terms that the DA2 webby have mentioned clearly. If you pre-ordered the SE before 12th Jan 2011, you'll also get the LOS/FS items.

Modifié par Merchant2006, 03 février 2011 - 02:24 .