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Can an admin please help me with my login?


1 réponse à ce sujet

#1
AnotherLoginProblem

AnotherLoginProblem
  • Members
  • 10 messages
Hello,

I have registered my game under a particular email address and have successfully created an account with EA. However, when I try to login here it tells me I need to fill in some additional details to proceed using the site. I fill in the additional details and click next and it then tells me the email is already taken and I can get no further in the login process. Meanwhile it tells me I'm logged in under an EA account to the right.

When I startup the game I can also login using this particular email address and click on the button to go to the social site. It then brings me to that blasted screen again where it tells me to fill in some additional details. Except now to the right it tells me I'm currently logged in using my in game login.

I can't understand what is going on here and I want to enter in all my promo codes for the extras but am afraid something is going to backfire and I'll lose it all. So until I get this straightened out, I hesitate to use my codes.

Could an admin PLEASE pm me so I can give him/her my email address to see what is going on? I have emailed using the help link but have received no response.

Thank you,
Chris

#2
Jeff Rousell

Jeff Rousell
  • BioWare Employees
  • 656 messages
We are currently looking into this problem.