8 réponses à ce sujet

[BioWareStore Jedi]

Hi Everyone,

I wanted to update you on some changes that we've made internally to try to address some of the long lag times during the Lithograph sales. We've made the following changes and while it'll like still need some tweaking I think this will help us moving forward.

• We've significantly increased the number of orders that our system allows to cue any give time.
• An order will be process every two seconds to keep the cue moving quickly.
• If the que is full customers will get an immediate message that there order didn't go through and to try again.

This is a work in progress, but we're hoping to avoid people waiting for minutes and then not having their order go through.

Thanks,
J

[stardazzled]

[jcapellman]

Sweet thanks!

[NamiraWilhelm]

Thanks so much guys, really good to hear you're trying to help the situation x

[ShepardOsiris]

I've never personally run into any of these issues, I've been there for all the hectic sales, but luckily never been bitten. But I'm very glad to see these efforts being made so that hopefully, everyone else can have a smooth order process too. Thanks Jedi.

[Rivercurse]

Thanks for taking steps to rectify this issue.

[Teh Blasta]

The last two times I've attempted to buy lithos during the rush failed due to the lag, glad to see steps being taken.

[cheesetogo]

Thanks Jedi

[ThrakF]

This happened to me during the first tali singles sales, never since, but I still hear it's been happening to a lot of others for a long while, and it's stopping some from getting lithos, nice to see that there's a big step towards letting everyone hopefully get an even shot at the lithos with minimal problems, nice work Jedi!