6 réponses à ce sujet

[Raiki21]

I tried twice to add Bioware points for some PC DLC, but both times it has crashed immediately after making my payments (on two different computers, a week apart), not giving me any points that I paid for. I'm currently going through a claim with PayPal over the first time because my emails have just been ignored. I just want to bring this to the attention of other people, DON'T BUY BIOWARE POINTS. They're a big scam anyway, since they don't allow you to pay the exact amount, but I figured I'd support the developers. Having EA steal my money on the other hand is not what I wanted to do.

I read all the posts here after writing this up, so sorry if it's a bit repetitive.

I'm probably not buying another PC game from Bioware after this, seeing how crappy the support is, how everyone here is neglected, and how they STILL HAVEN'T FIXED THE PROBLEM.

[migrained]

what mode of payment did you use?

[Bogskinke]

Same thing happened to me. Only I tried three times.

Have not gotten any answer on my mail.

It sucks.

[Vlaker-Man]

I have exactly the same problem as Raiki. Only i used paysafe... And all I lost is almost as buying another game... which means a lot of money. I have receipts of paysafe. But what to do? Who to show? It is been 2 days and I see no points in my account?

Where do we complain about it? Except here and other users????

Any answer is acceptable!

Good evening from Athens,

Excuse me for any bad English.

[Ragadurn]

Try the live chat support: http://support.ea.co...ivechat_landing

They helped a lot of people with similar problems, including me.
Mostly, it just takes few minutes to get issues solved.

Modifié par Ragadurn, 11 février 2011 - 03:52 .

[Denmark77]

Same problem - tried two times. I received no reply to my mails, but will try with your link Ragadurn

[Denmark77]

Resolved the problem by talking to live support - Thank you for the tip Ragadurn