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EA store Customer Service Piece of ****


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#126
Hammyofdoom

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oooh ok thank you, I've been looking at ea store this whole time, thanks :D. You're the first person to tell me how to get there


#127
Khadroth

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gstommylee wrote...

Hammyofdoom wrote...

HOW DO WE GET TO A LIVE CHAT! I've been looking forever for this! lol


go to EA Costumer support not ea store costumer support then click on e-mail then select what ever system and dragon age origin either DA:O or DA:O CE  depending which you ordered then select ea store then order change/cancellation/status then click live chat.

But its only open 7am to 7pm pacific.


when i just checked it said 7am to 7pm CST, not PST.

#128
Hammyofdoom

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Damn, if it was PST then I would still be able to get in. Have to ask tomorrow then

#129
gstommylee

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Khadroth wrote...

gstommylee wrote...

Hammyofdoom wrote...

HOW DO WE GET TO A LIVE CHAT! I've been looking forever for this! lol


go to EA Costumer support not ea store costumer support then click on e-mail then select what ever system and dragon age origin either DA:O or DA:O CE  depending which you ordered then select ea store then order change/cancellation/status then click live chat.

But its only open 7am to 7pm pacific.


when i just checked it said 7am to 7pm CST, not PST.


oh mis read it then.

#130
aragfore03

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People on the other forum are reporting getting ship notices. :)

#131
Hammyofdoom

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I ordered mine just recently so if other peopler are just starting to get them I can see me being one of the later ones.... as long as its tomorrow sometime lol

#132
Khadroth

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i preordered mine Oct 14th, so not exactly early but definately not last minute either, I'll let you guys know if i get my email.

#133
aragfore03

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I'm with ya. I hope mine gets shipped tomorrow. So far, most of those that have said they've gotten emails are Canadian. Me thinks there be favortism. ;)

#134
Hammyofdoom

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Come on, I live in maine... its basically little canada! SHOW ME THE GAME!

#135
gstommylee

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Khadroth wrote...

i preordered mine Oct 14th, so not exactly early but definately not last minute either, I'll let you guys know if i get my email.


Someone i talk to online that ordered his on the 18th just had his ship.   I ordered mine on the 24th nothing yet.

#136
PorcelynDoll

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gstommylee wrote...

Khadroth wrote...

i preordered mine Oct 14th, so not exactly early but definately not last minute either, I'll let you guys know if i get my email.


Someone i talk to online that ordered his on the 18th just had his ship.   I ordered mine on the 24th nothing yet.


I ordered mine on Sept 12, still processing, and I am Canadian as well so...:huh:

Modifié par PorcelynDoll, 30 octobre 2009 - 03:44 .


#137
CanadianGuy1975

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Just got my confirmation email and traking number.. Now just need to find who is shipping to canada to track my package.

#138
Lord_Rian

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I can confirm that I received an email tonight stating that my order has been shipped. As I live in Vancouver, I do wonder if I shall see it before the weekend =O

Anyone know who the canadian shipper is? The statement didn't say.

Modifié par Lord_Rian, 30 octobre 2009 - 03:46 .


#139
Talon_Wu

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September 3 order, still processing...

#140
PorcelynDoll

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Talon_Wu wrote...

September 3 order, still processing...


Doesn't seem fair :? I'm seriously thinking of just cancelling it and doing a digital download. I'll wait another day or two.

#141
CanadianGuy1975

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I just pinged their support and will wait. The ea site might be garbage but the staff are amazing if you are polite they realy want to help you out. I really feel for them as I am sure they hear it all day that teh ea site is bad.

#142
Guest_Kamenwati_*

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Sad day to live in the U.S. apparantly

#143
CanadianGuy1975

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I think they are shipping first international like Canada since we could only pick 3-5 shipping. US had 1-2 day so they will ship (my theory) friday or monday. To get to canada I assume they have to cross the border and that means some delay for custom so they will try to ship first so that we all get them close to the 3rd. Again my theory.

#144
Talon_Wu

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Ah, well, others' notices are just coming through now, maybe those are queued alphabetically in their database or something. :huh:

So many years waiting, why are the last couple of days so hard? 

#145
Lord_Rian

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foisys wrote...

I think they are shipping first international like Canada since we could only pick 3-5 shipping. US had 1-2 day so they will ship (my theory) friday or monday. To get to canada I assume they have to cross the border and that means some delay for custom so they will try to ship first so that we all get them close to the 3rd. Again my theory.


They would have had the games in warehouses across the border already.

#146
CanadianGuy1975

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Lord_Rian wrote...

foisys wrote...

I think they are shipping first international like Canada since we could only pick 3-5 shipping. US had 1-2 day so they will ship (my theory) friday or monday. To get to canada I assume they have to cross the border and that means some delay for custom so they will try to ship first so that we all get them close to the 3rd. Again my theory.


They would have had the games in warehouses across the border already.


Not sure EA would have warehouses in Canada but I could be worng,.  Would not be the first.  This is worse that waiting for christmas... Image IPB

#147
Lord_Rian

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foisys wrote...

Lord_Rian wrote...

foisys wrote...

I think they are shipping first international like Canada since we could only pick 3-5 shipping. US had 1-2 day so they will ship (my theory) friday or monday. To get to canada I assume they have to cross the border and that means some delay for custom so they will try to ship first so that we all get them close to the 3rd. Again my theory.


They would have had the games in warehouses across the border already.


Not sure EA would have warehouses in Canada but I could be worng,.  Would not be the first.  This is worse that waiting for christmas... Image IPB


Dude, EA has 3 major offices in Vancouver, not to mention Bioware itself is Canadian. They have warehouses here, trust me, I've been in them :whistle:

#148
Khadroth

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could be cuz i preordered CE, but I'm guessing most of you did too. I dunno, i'll probably call EA if i still haven't gotten the shipping email by late tommorow. I live all the way in Florida so they better ship it out friday if they wanna reach me by release, otherwise they're gunna have to paradrop that **** onto my doorstep for it to not be late. ;)

#149
CanadianGuy1975

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Lord_Rian wrote...

foisys wrote...

Lord_Rian wrote...

foisys wrote...

I think they are shipping first international like Canada since we could only pick 3-5 shipping. US had 1-2 day so they will ship (my theory) friday or monday. To get to canada I assume they have to cross the border and that means some delay for custom so they will try to ship first so that we all get them close to the 3rd. Again my theory.


They would have had the games in warehouses across the border already.


Not sure EA would have warehouses in Canada but I could be worng,.  Would not be the first.  This is worse that waiting for christmas... Image IPB


Dude, EA has 3 major offices in Vancouver, not to mention Bioware itself is Canadian. They have warehouses here, trust me, I've been in them :whistle:


So how much to tackle an employee and you know get the stuff? Image IPB

#150
gstommylee

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Khadroth wrote...

could be cuz i preordered CE, but I'm guessing most of you did too. I dunno, i'll probably call EA if i still haven't gotten the shipping email by late tommorow. I live all the way in Florida so they better ship it out friday if they wanna reach me by release, otherwise they're gunna have to paradrop that **** onto my doorstep for it to not be late. ;)


Like someone said eariler in the thread preorder garentees you a copy but doesn't garentees you'll have it by release.  Its first come first serve.  Your order  may take a few extra days or be shipped out.

Modifié par gstommylee, 30 octobre 2009 - 05:38 .