9 réponses à ce sujet

[RABicle]

Update: got the game running again, still having problems on Feros.

I'll try and include all the relvent information from the 'how to report a problem thread'

1. I am running Mass Effect v 1.02. I bought it off Steam

2. System Details
a. AMD Phenom II X6 1055T (6core, 2.8ghtz), 2 Gig of RAM DDR3
b. Sapphire ATi Radeon HD 6850 1GB of VRAM Driver Version: 8.782.0.0 / Catalyst Control Center 11.1
c. Realtek HD Audio version 6.0
d.Windows 7 (64bit)
e. Direct X 11

3. Problem Details

 Ok let's tell a story 
So this is my second playthrough of the game, that is to say I have played through it before without any complete progress halting bugs. Some sound issues but oh well.

PLaying through again, goto Feros first. PLaying through, clear the geth from the tunnels etc. Get access to the Skyway drive along there. I get up to the point where the Exogeni employees notice me on their scanners. THe radio conversation goes something like "I'm picking up somehting, a vehicle, it's isn't geth" and my squadmates talk about finding them or not and as I approach the corner the game freezes.

I tried playing other parts of the game, did a few Assignments, no worries, come back, freezes at the same place.

The nature of the crash is always the same. The game locks up, pressing any letter keys on the keyboard produces an alert sound over that of the Mako which is now churning away on a loop. Once I press the spacebar it gives up on alerts and exits the game, saying it stopped working and that Windows was searching for a solution.

But that's the least of my worries now.


I went to the steam forums and asked for help there. One guy offered two suggestions; verify my game cache in steam and if that failed, attempt the theron lava texture fix by deleting the shader cache files from the Mass Effect Config app. Decent enough ideas, verifyied my files first, no problems. Played the game, game crashed again as expected. So I went into the Mass Effect config thing, clicked repair, and deleted the shader cache files.

Now when I go to run the game I get error come up while still at the Spalsh screen it reads:
Couldn't load shader file 'OcculsionQueryVertexShader'
And that's it.

Any ideas, help and suggestions are welcome.

Modifié par RABicle, 10 février 2011 - 03:38 .

[Fredvdp]

If a game keeps crashing at the same location it's probably caused by a corrupt installation. Reinstalling the game should fix it. You will not lose your save files.

[RABicle]

I'll never understand computers. Why would it corrupt itself? As I said I've played through.



Anyway I might as well re-install but before I do, I assume I'll have to reinstall Bring Down the Sky seperately too?

[RAF1940]

As another guy said above, this is probably due to a problem in installation.

[Bogsnot1]

Did you install the version of DirectX9.0c that came with the game, or was it skipped over because Win7 has DX11 installed alerady? DX9.0c is a game requirement, and will only give limited supoprt with DX11. Try running the installation of 9.0c from the directx folder on the disk before trying a full reinstall. It might be a quicker and easier solution.

[Kloreep]

RABicle wrote...

I'll never understand computers. Why would it corrupt itself?

I'm doubtful ME1 damaged itself, if that is what you are inferring. (Although that result from clearing the shader cache is quite strange.) But hard drives are not immune to the odd sector failure or bit rot.

RABicle wrote...

Anyway I might as well re-install but before I do, I assume I'll have to reinstall Bring Down the Sky seperately too?

Yes.

[RABicle]

Bogsnot1 wrote...

Did you install the version of DirectX9.0c that came with the game, or was it skipped over because Win7 has DX11 installed alerady? DX9.0c is a game requirement, and will only give limited supoprt with DX11. Try running the installation of 9.0c from the directx folder on the disk before trying a full reinstall. It might be a quicker and easier solution.

Steam purchase...
It ran  it's own bunch of direct x runtime components during it's first run. And I successfully played the game to completion with only mysteriously missing dialogue as the only bug encountered. Now on my second runthough I've had problems serious problems. My system has no changed since then (well actually it lost half it's ram because one stick was faulty)
I did try running the direct x thingy I found inside the Mass Effect install folder.

Kloreep wrote...

I'm doubtful ME1 damaged itself, if that is what you are inferring. (Although that result from clearing the shader cache is quite strange.) But hard drives are not immune to the odd sector failure or bit rot.

Steam forum guy suggested that the shader problem is graphics card driver related and that it won't "cook" it properly...

Now before I re-install. This is the solution I would like to try:
If it is a reasonable size, could someone please zip up and email me (or upload and send me a link) a copy of their shader cache(s)? I ask before I re-install because I'm Australian and my download limit is 20gigabytes a month. Re-installing Mass Effect is a ten gig steam download... which is a lot.

So could some good samiritan please zip me up a chache file? I'll have a run around of my friends and see if any of them have a working Mass Effect Backup I might be able to re-install from if this request is unreasonable.

Thanks for the advice guys. I'll keep experimenting.

Modifié par RABicle, 07 février 2011 - 09:59 .

[Bogsnot1]

Send me a PM with yuor addy, Ill get onto it. I'm a fellow ozzy so i share your pain about download limits.

One other question, how recent are your vid drivers? Newer drivers often include opimisations that help newer games, but can cause havoc with older games like ME2. Try rollnig them back a revision or two and see if that helps.

[RABicle]

Thanks to Bogsnot1, I can now actually play Mass Effect again. In my excitement I headed straight back to Feros to see if it would still crash my game and guess what, it does.

Slightly earlier than before too...



My latest working theory is that Bring Down the Sky might be to blame somehow.

[Bogsnot1]

When you went straight back to Feros, I assume you just loaded the save game? Try an earlier save and see what happens, in case its a save game corruption.

Also, have you used the Steam utility to verify the the integrity ofthe game files? Give that a try if you havent.