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Profile errors


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#1
Lilunebrium

Lilunebrium
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For the last two weeks, my online profile is going bonkers. It doesn't upload or update any characters, for starters.
When I try to delete any existing character, I get the "Unable to connect to the on-line storage server." message. I followed instructions on this site stating that I should patiently wait till it reconnects, or to just simply refresh the page, but none of it works. It's been two weeks, I doubt it takes that long to find and establish a new connection.

Another issue is the Profile Diagnostics tab on my profile. I figured I might be able to find out more about the issues there, but everytime I click on it, it states the same "Unable to connect to the on-line storage server." message. Two days ago or so, I sometimes get "Invalid persona/game combination." as well, only for it to switch back to the connection message when I refresh the page.

While it's hardly of any importance whether or not my characters are shown correctly, I'm getting a bit frustrated at this point. Can anyone help?

#2
OBakaSama

OBakaSama
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Hm...sounds like a website issue. Have you tried the relevant forum for website problems?

#3
Lilunebrium

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...*cough*

Snoteye wrote...
2.2 Hark, Console Players

The console versions of DA:O suffer from a bug that can cause sporadic uploading, or no uploading at all. This is a problem with the game, not the website, and it can only be fixed in a future patch. Users are encouraged to contact EA support in order to give a better idea of the magnitude of the problem. While the PC version can show similar symptoms it is not believed to have this particular bug.


Wonderful, so I'm stuck.
But thank you for pointing me towards the appropriate forum, I had no idea there was a website-specific one.

Modifié par Lilunebrium, 08 février 2011 - 08:12 .