20 réponses à ce sujet

[B3P]

 So my PC broke last November, I got a new PC in December with Windows 7 on and I've been hammering DA Origins a few times so that I've got the saves for when 2 comes out.
I'm using the Awakening disc (Origins disk wont work after Awakening is installed) and for some reason I can play for like between 2-4 hours and then the game just freezes and is not responding.
It's not a huge issue cause the autosaves are close together but it's annoying when it happens just after a boss fight or something.
Anyone else had this issue?

[Gorath Alpha]

Do not rely on either Autosaves or Quicksaves.  They are very  unreliable.

[Angband21]

64 bit or 32 bit? I agree with Gorath, make a hard save before changing locations, or after finding something valuable.

[B3P]

I do save a lot but naturally if something crashes just after I've beat a boss and I haven't saved yet I lose my progress.

This problem has now got worse, I've clocked over 100 hours so far and I had just started a Dalish Origin, got into the ruins and the screen starting going crazy on me (tearing, random squares of colours and, I can't remember the proper term, what looks like an explosion of random colours and textures) then the game crashed.

My PC desktop started doing the same thing followed by the screen going blank, restarting and coming up with an error saying "Nvidia kernel mode driver 260.99 stopped working but has now recovered" spent about an hour pissing about with this error before it apparently disappeared itself.

Went through the whole Dalish origin then about half an hour later it starts doing it again so I uninstall and re-install all the drivers etc.

Now I can get about ten minutes of gameplay tops before it starts doing it again.

Anyone experienced this or heard of it?

I'm running Windows 7 64bit by the way with a PC less than three months old

[Gorath Alpha]

Be very certain that you know this.  AGE is meaningless for PCs.  Power is what counts, and it doesn't come cheap.  You'd better make a standard problem report with all of the needed details, if you're having that much trouble. 

Refer to Chris Priestly's description (in my name) stickied on top in the ME1 Tech Forum, or Pacifien's version, on top of the ME2 Tech Forum, marked Read This First.  Ignore Victor's suggestion as beng totally redundant. 

And find out how much background activity you are loading at start.

(Described in the reference article on Bloated Pagefile Usage.)

Modifié par Gorath Alpha, 12 février 2011 - 01:19 .

[RaenImrahl]

B3P wrote...

*snip*

My PC desktop started doing the same thing followed by the screen going blank, restarting and coming up with an error saying "Nvidia kernel mode driver 260.99 stopped working but has now recovered" spent about an hour pissing about with this error before it apparently disappeared itself.

I'm running Windows 7 64bit by the way with a PC less than three months old

We can help more but you'll need to provide specs for your system.  I am a little unclear what you're playing DA on currently... a desktop or a laptop?

One thing I noticed is that you mention Nvidia driver 260.99.  The new 266.58 drivers have been released and I've found they're much more stable... at least on newer cards. 

[B3P]

As far as power goes I seriously doubt it's an issue because I could run DA on max on my old PC one that I bought 5 years ago and the only thing I did with that is upgrade the RAM from a gig to 3 gig.



RaenImrahl, yeah sorry I didn't think about providing more specs lol.

It's an i7 at 2.93,

8gb Ram,

Nvidia GTX 470 graphics card.

Bluray Drive,

22 inch LG Flatron monitor that I got on Christmas.

Desktop (obsviously lol).



Yeah I did notice actually that they released some new drivers for my card in January when I looked yesterday so I've updated to those now but it was still having problems.

[RaenImrahl]

Thanks for the specs. Are you overclocking your CPU at all? I would also suggest checking for overheating issues... using something like speedfan or GPU-Z to monitor your temps. (I know that sounds like a silly thing, but it really does happen).



There may be some other solutions others have tried at the thread linked to my sig.



RI

[B3P]

Nope, I got it custom built from MESH and they do have the option but I didn't see a need to overclock.
It's not overheating issues because I've got a liquid cooling system.
Just been playing it now, managed to finish the City Elf origin before it started to look like it was going to explode.........
I'll take a look thanks.

Edit: Played Neverwinter Nights 2 for about the same amount of time I played Dragon Age when it crashed and had no issues with that, gonna try playing a couple of different games for a few hours and see how they are, I'll be gutted if it IS just a problem with Origins but at least I wont have to worry about my PC and most importantly, I'll be able to play 2 on release

Modifié par B3P, 12 février 2011 - 09:28 .

[plusate]

Hi guys iam having same problem i7950 @ 3.07GHz windows 7 64pro 6gb ram gtx480 266.58 driver.



Was playing last few day fine like 4-5 hours striaight with no crash.Today crashed about 10 times after about hour of playing i just get a pop up window says "A problem a occurred dragon age has stopped working windows wants to close the program".



and takes me back to desktop :/

[B3P]

http://img840.images...nageglitch.png/ This is what I'm getting on it, it's now unfortunately got to the point where this is literally what it's like the second I start it up........

Any advice would be appreciated

[RaenImrahl]

plusate wrote...

Hi guys iam having same problem i7950 @ 3.07GHz windows 7 64pro 6gb ram gtx480 266.58 driver.

Was playing last few day fine like 4-5 hours striaight with no crash.Today crashed about 10 times after about hour of playing i just get a pop up window says "A problem a occurred dragon age has stopped working windows wants to close the program".

and takes me back to desktop :/

Since we're troubleshooting B3P's in this thread, may I suggest you post in another, new one?

[RaenImrahl]

B3P wrote...

http://img840.images...nageglitch.png/ This is what I'm getting on it, it's now unfortunately got to the point where this is literally what it's like the second I start it up........
Any advice would be appreciated

Okay... let's table hardware issues for the moment.  How about your graphics settings?  What do you have the game set at, and (more importantly) what do you have the Nvidia Control Panel set for, under Manage 3D Applications?

[B3P]

Res is 1920x1080, Graphics detail is set at very high, anti aliasing 4x, texture detail High, Frame buffer effects and V-sync on.

All the latest patches installed for the game etc and tried using older and newer Nvidia drivers.

This has started happening on video's etc now outside of the game so I have a feeling it could be a hardware issue. I just really didn't think it would be considering it's all less than 3 months old.

Hopefully it's some sort of driver **** up that's easy to correct and I wont have to send the PC back to get repaired, otherwise I'm thankful I pre-ordered the DA2 signature edition on PC and PS3



Oh also just to let you know, I've double checked my power source it's a 700W which I've read in most places should be more than enough for the GTX 470 so I don't think it's that.

[Gorath Alpha]

FYI, it wouldn't matter if the label claimed 7,000 watts if it was a Chieftec, or similar semi-generic junk brand like that, about which, a quality branded 300 Watt basic PSU is better.

[RaenImrahl]

B3P-- here's my thinking based on what you've reported-- specifically the problems outside the game itself:



1) Yes, it could be a failing video card. Let's table that for a moment, since the only real way to confirm it is to replace it.



2) Yes it could be a failing power supply. 700W at face value should be plenty for a single GTX 470. There are other factors, as Gorath says, and of course, the power supply could be chucking it. But let's also table that for the same reason.



3) Overheating. It's something that can develop over time. Give your system a good cleaning with a can of compressed air. And you might even want to make sure your GTX470's fan is even moving... I had an old BFG 9400 card what actually had a fan seize up all on its own. (Luckily I was able to replace it with the fan from an older card... but I digress. ) GPU-Z is a great utility for monitoring your card... you can set it to record only the MAX temperatures and leave it running minimized while you try to do various things. It will also show if the card is exhibiting a big spike or drop in voltage. http://www.techpowerup.com/gpuz/



4) If your card is clean and the fan is working, but there's still a possibility of overheating, you may need to manually crank up the fan speed. My GTS 450 will sit at 30% fan speed for most of game play... I will sometimes use the Nvidia Tools (ver. 6.06) to manually bump that up when I expect to playing a lot. http://www.nvidia.co...tools_6.06.html



5) If you've been installing and uninstalling a lot of driver versions, consider doing a complete uninstall using something like DriverSweeper. Even when you uninstall drivers, there are still lingering bits of it around. Do a full uninstall, boot to safe mode (F8 before the Windows screen loads) and use DriverSweeper to clean. Then do a "clean" install of the latest Nvidia drivers. http://www.guru3d.co.../driversweeper/



6) Once that's done, make sure Windows 7 is up-to-date.



How hot should you card run? Hard for me to say. They're suppose to handle upwards of 100 Celsius, but I've never gotten mine above 60. Gorath and others may be able to give you a more accurate temperature target.



Hope that helps!

[B3P]

Yeah I'm thinking I'll take my old card out of my old PC and try that if all else fails, as for power source there's not a great deal I can do about that except buying a new one :/



I've cleaned it out once since I got it (less than three months) and opened it up before to see if I could see any issues inside and got rid of all the dust that was in there but to no avail.

I'll try 3, 4 and 5 out see if it helps.

I've got automatic updates on and I've checked online for updates everything on 7 is up to date, I'm still thinking it could be an issue with the TDR thing that's on Vista and 7 in which case they might hopefully fix it in service pack 1.

Thanks for the advice

[RaenImrahl]

B3P wrote...

*snip*

I've got automatic updates on and I've checked online for updates everything on 7 is up to date, I'm still thinking it could be an issue with the TDR thing that's on Vista and 7 in which case they might hopefully fix it in service pack 1.
Thanks for the advice

You're welcome... I hope it works.  And just to be clear... I would recommend against relying on Windows Update to update the video driver... that's best done by you. 

[B3P]

Right, bugger all luck with anything unfortunately, for a day or so I got video working but no games what-so-ever, using safe mode just to get on the internet right now.

Service pack one is freely available next Tuesday though so I'm gonna wait until then and if that doesn't fix the issue, I'm gonna return it.



I'll update you guys on the progress just in case anyone has a similar issue

[Gorath Alpha]

RaenImrahl wrote...

B3P-- here's my thinking based on what you've reported-- specifically the problems outside the game itself:

1) Yes, it could be a failing video card. Let's table that for a moment, since the only real way to confirm it is to replace it.

2) Yes it could be a failing power supply. 700W at face value should be plenty for a single GTX 470. There are other factors, as Gorath says, and of course, the power supply could be chucking it. But let's also table that for the same reason.

3) Overheating. It's something that can develop over time. Give your system a good cleaning with a can of compressed air. And you might even want to make sure your GTX470's fan is even moving... I had an old BFG 9400 card what actually had a fan seize up all on its own. (Luckily I was able to replace it with the fan from an older card... but I digress. ) GPU-Z is a great utility for monitoring your card... you can set it to record only the MAX temperatures and leave it running minimized while you try to do various things. It will also show if the card is exhibiting a big spike or drop in voltage. http://www.techpowerup.com/gpuz/

4) If your card is clean and the fan is working, but there's still a possibility of overheating, you may need to manually crank up the fan speed. My GTS 450 will sit at 30% fan speed for most of game play... I will sometimes use the Nvidia Tools (ver. 6.06) to manually bump that up when I expect to playing a lot. http://www.nvidia.co...tools_6.06.html

5) If you've been installing and uninstalling a lot of driver versions, consider doing a complete uninstall using something like DriverSweeper. Even when you uninstall drivers, there are still lingering bits of it around. Do a full uninstall, boot to safe mode (F8 before the Windows screen loads) and use DriverSweeper to clean. Then do a "clean" install of the latest Nvidia drivers. http://www.guru3d.co.../driversweeper/

6) Once that's done, make sure Windows 7 is up-to-date.

How hot should you card run? Hard for me to say. They're suppose to handle upwards of 100 Celsius, but I've never gotten mine above 60. Gorath and others may be able to give you a more accurate temperature target.

Hope that helps!

The kinds of questions I try to help with do include some of the possibilities suggested here.  Specifically, that the GTX400 and GTX500 Geforces are much less compatible with Mass Effect and both of the NWN games (three out of four being Bioware's, with NWN2 as Obsidian's) in particular, and may also have a higher than normal sensitivity in DAO as well. 

Low quality power supplies may have almost anything as claims in their labelling, but you can test them with a standard power meter, if you are suspicious of them.  There are approximately a dozen brand names that can be trusted to meet the speciofications that they name on their labels.  All the rest are just not something to put trust in. 

My own personal experience with recent Geforces only reached to the 9800 GT, which is now about three years old, and compared to my 8800 GT, it ran much cooler, but ever since the FXes, nVIDIA cards have tended toward overheating more than Radeons do, and used more current than Radeons do, been noisier than Radeons are, and the company has only chosen to meet the price points for Radeons on a limited number of their products. 

Almost all graphics cards will shut themselves down, or at the very least, slow themselves down, when high thermal conditions apply; cumulative gamer experience via forums such as this one would seem to show that over time, high temperatures do lead to deterioration of performance.  Visual artifacts typically appear when cards reach the 80 - 90 degree range, Celcius, so I consider 78-79 to be the max to consider as acceptable.  Protective shutdown or slowing may not kick in until 115 to 120 degrees Celcius. 

My own favored thermal monitor is Speedfan; the thing about using other monitors is they aren't as comprehensive (and I am always very, VERY careful about adjusting any fan's speed).  If any video device is running hot, its excess heat may pass to other heat-sensitive components, such as the CPU, the Chipset, and the RAM, so it's best to know as much as possible in that regard.

Modifié par Gorath Alpha, 17 février 2011 - 02:15 .

[OBakaSama]

Silly suggestion (only because I've had this happen when my display went funny several years back): is the graphics card securely in place?