15 réponses à ce sujet

[shadyand205]

Hello! First off, thank you for taking the time to read my problem, i greatly appricate it.

Problem:  At random Dragon Age: Origins, will freeze and then crash.  In fact, this happens to only my Bioware games (Mass effect 2, Dragon age).  This problem has happened in combat (While playing Mass Effect  2) and when just walking around (While in Dragon Age).  When it freezes, the sound is studdering and the screen just freezes.  Then my keyboard does not respond at all (No ctl+alt+delete to exit game)

Info:  My PC exceeds the reccomended requierments by quite a long shot.

If you have no idea what the problem could be, could you please link me a patch for the game?

Please help me with this issue.  Thanks again!

[RaenImrahl]

The patch is here http://social.biowar...page/da-patches



That said, if you post your hardware specs and your OS info (and what graphics settings you're playing at) we can troubleshoot more. And of course, make sure you have the latest drivers for your video card.

[shadyand205]

Alright, I downloaded that patch, and I think that solved that problem with the sound studder then freeze. BUT, now my game will crash to desktop and say "Dragon Age: Origins has stopped working".

Here's all my specs...Its quite long, because I wanted to be as descriptive as possible.


Brand
Gateway

Series
FX Series

Model
FX4710-UB003A

Type
Gaming

Processor
Intel Core 2 Quad Q9300(2.5GHz)

Processor Main Features
64 bit Quad-Core Processor

Cache Per Processor
6MB L2 Cache

Memory
6GB DDR2 667

Hard Drive
640GB SATA II (7200RPM, 16MB Cache)

Optical Drive 1
18X DVD±R/RW SuperMulti Drive featuring Labelflash Technology

Graphics
NVIDIA GeForce 9800 GT Over-Clocked w/ 512MB on board memory and DirectX 10

Audio
High Definition Audio

Ethernet
Intel 10/100 Mbps Ethernet LAN

Speaker
Amplified Stereo Speakers (USB Powered)

Keyboard
Elite multimedia keyboard

Mouse
USB Optical 2-Button Wheel Mouse

Operating System
Windows Vista Home Premium 64-bit

Motherboard

Chipset
Intel G33

CPU

CPU Type
Core 2 Quad

Installed Qty
1

CPU FSB
1333MHz

CPU Speed
Q9300(2.50GHz)

L2 Cache Per CPU
6MB

CPU Socket Type
LGA 775

CPU Main Features
64 bit Quad-Core Processor

Graphics

GPU/VPU Type
NVIDIA GeForce 9800 GT

Graphics Interface
PCI Express 2.0 x16

Memory

Memory Capacity
6GB DDR2

Memory Speed
DDR2 667

Form Factor
DIMM 240-pin

Memory Spec
2GB x 2 & 1GB x 2

Memory Slots (Available/Total)
0/4

Maximum Memory Supported
8GB

Hard Drive

HDD Capacity
640GB

HDD Interface
SATA

HDD RPM
7200rpm

HDD Spec
SATA II, 16MB Cache

Optical Drive

Optical Drive Type
DVD Super Multi

Optical Drive Spec
18X DVD±R/RW SuperMulti Drive featuring Labelflash Technology
Up to 8.5GB with Dual Layer Media
Write max: 18x DVD±R, 6x DVD-RW, 8x DVD+RW, 8x DVD±R DL, 12x DVD-RAM, 48x CD-R, 32x CD-RW
Read max: 16x DVD-ROM, 48x CD-ROM

Audio

Audio Chipset
Integrated

Audio Features
High Definition Audio

Communications

Modem
56K. V92

LAN Chipset
Integrated

LAN Speed
10/100Mbps

Front Panel Ports

Front USB
2

Front IEEE 1394
1

Front Audio Ports
2

Card Reader
High-Performance 15-in-1 Digital Media Card Reader with Smart Copy Button
xD-Picture Card, CompactFlash I (CF), CompactFlash II, Secure Digital (SD), Mini Secure Digital (Mini SD)*, Multi Media Card (MMC), Reduced Size MMC (RS-MMC)*, MMC Mobile*, MMC Plus, Memory Stick (MS), Memory Stick Duo#, Memory Stick Pro, Memory Stick Pro Duo#, SmartMedia, IBM Microdrive

* Requires use of adapter supplied with media card
# In non-secure mode only

Back Panel Ports

PS/2
2

Video Ports
2 DVI

TV Out
1 S-Video Port

Rear USB
4

Rear IEEE 1394
1

eSATA
1

RJ45
1 port

Rear Audio Ports
6 ports

Expansion

PCI Slots (Available/Total)
(0/1) PCI-E x16
(1/1) PCI-E x1
(1/2) PCI

Modifié par shadyand205, 14 février 2011 - 01:08 .

[RaenImrahl]

Okay... it appears you've traded a complete system lock up for a crash to desktop... small step forward, if you want to be optimistic! Three things come to mind:



1) You'll want to make sure you're running the latest Vista updates. We've seen some issues, for example, with folks who are running Vista w/o SP2.



2) You'll want to make sure your Nvidia card is updated with the latest drivers as well. The latest is ver. 266.58, which posted in mid-January... http://www.nvidia.co...hql-driver.html



3) If those steps don't help, we could look at the 9800GT itself. You list it as being overclocked. DA:O will sometimes behave badly with either overclocked (or in your case, factory overclocked) GPUs and CPUs. Let's table that idea for the moment until you can try those other steps. Let us know what happens.



RI



BTW... it is usually slow on the boards over the weekend... so someone may be on in the new week who has a further suggestion.

[shadyand205]

RaenImrahl wrote...

Okay... it appears you've traded a complete system lock up for a crash to desktop... small step forward, if you want to be optimistic! Three things come to mind:

1) You'll want to make sure you're running the latest Vista updates. We've seen some issues, for example, with folks who are running Vista w/o SP2.

2) You'll want to make sure your Nvidia card is updated with the latest drivers as well. The latest is ver. 266.58, which posted in mid-January... http://www.nvidia.co...hql-driver.html

3) If those steps don't help, we could look at the 9800GT itself. You list it as being overclocked. DA:O will sometimes behave badly with either overclocked (or in your case, factory overclocked) GPUs and CPUs. Let's table that idea for the moment until you can try those other steps. Let us know what happens.

RI

BTW... it is usually slow on the boards over the weekend... so someone may be on in the new week who has a further suggestion.

Thanks for your help! And your right...it is a small step foward haha .  I will try both of these steps tomorrow, for it is getting late.  If you could, keep an eye on this topic so we can continue discussing this.

[RaenImrahl]

I'll be on the road for part of tomorrow, so it may not be here until evening, Central US time. But I'll be sure to check back when I can. Heck, if I had the time, I'd post regular office hours here, like I did when I was teaching. Glad to help.

EDIT:  Almost forgot, if I didn't mention it before... the Windows pagefile.  If you get the time, there are some links about it in the post that's linked to my sig.  Angband21 and Gorath may chime in on that topic next week... they're the true experts on it.

Modifié par RaenImrahl, 14 février 2011 - 03:21 .

[shadyand205]

RaenImrahl wrote...

I'll be on the road for part of tomorrow, so it may not be here until evening, Central US time. But I'll be sure to check back when I can. Heck, if I had the time, I'd post regular office hours here, like I did when I was teaching. Glad to help.

EDIT:  Almost forgot, if I didn't mention it before... the Windows pagefile.  If you get the time, there are some links about it in the post that's linked to my sig.  Angband21 and Gorath may chime in on that topic next week... they're the true experts on it.

If i read what you intended me to read then I can say this...

I do normaly have Steam up (I don't have a Dragon Age version of steam) due to I like shopping there.  So I'm going to run my game with Steam up, and see what happens.  Then I will do it without Steam up, and see what happens.  I will post my outcome here.

Thanks again!

[shadyand205]

Alright, so... I do think the problem was firstly...I needed to patch the game. And then I needed to close all windows so NOTHING was running in the background.



Thank you so much RaenImrah for all your help. You have made one happy gamer .

[shadyand205]

Hmmm...All of a sudden its crashing again. Any ideas?

It now crashes within 20 seconds of starting the game and loading a save.

Modifié par shadyand205, 19 février 2011 - 04:27 .

[RaenImrahl]

shadyand205 wrote...

Hmmm...All of a sudden its crashing again. Any ideas?

It now crashes within 20 seconds of starting the game and loading a save.

CTD?  Any error messages, or just kicks you out?

[shadyand205]

RaenImrahl wrote...

shadyand205 wrote...

Hmmm...All of a sudden its crashing again. Any ideas?

It now crashes within 20 seconds of starting the game and loading a save.

CTD?  Any error messages, or just kicks you out?

No errors.  Just kicks me to desktop and says "Dragon Age: Origins has stopped working"

[RaenImrahl]

Hmmm... here's what I would do... but I'll warn you I'm in a nuclear mood today...



Back up your saved games, uninstall Dragon Age completely. Do a complete uninstall/reinstall of your video drivers... there's a link in my sig. Run Windows Update when that's done, just to make sure everything's current. Run CCCleaner or the Windows Clean Boot utility (link in the latest Solutions Rounup, also in sig) and make sure you're only loading what you need to at start up. Then reinstall the game and patch as needed.



That's extreme, I admit. But I am running out of ideas. These boards are a little slow on the weekend, so others may chime in eventually.



Good luck!

[RaenImrahl]

Also: might want to make sure your audio driver is also up-to-date.

[shadyand205]

Alright, Thanks. What I may do is backup my dragon age saves, and just uninstall Dragon Age. Because I am a bit worried about taking out my drivers.

[shadyand205]

Any idea why my Dragon Age is all of a sudden working? I did NOTHING at all, except I just noticed i had my Firefox running in the background. A week ago I would take a step then CTD...now I just played about 1 hour 30 min-2hours, with no problems at all. Any idea why its a "Somtimes" problem?

[BigRedKane2000]

Sounds to me like something auto-updated and corrected the issue (and was most likely the very cause of the problem in the first place)...this is unhelpful as it doesn't tell the average user what was to blame. Bare in mind anything that makes use of add-ons, drivers, plug-ins and the like are subject to conflicts and crashes. I wouldn't rule out Firefox as the culprit either since the patch before last week's one caused a lot of probs for a lot of people....keep an eye on what add-ons you have for that, some of those are nasty.

Of course, it could just be that someone was stealing Duncan's coffee and he went into a fit of rage....lol.

Anyhow...least you got it working...which is more than can be said for mine (which is half working)....but that's another story, and I ain't gonna hijack your thread...heh.
(I'm browseing the threads for possible solutions...hence why I dropped in here)
I wish you the best for your DA:O gameing.