334 réponses à ce sujet

[Bigdumbchimp]

Any update on the issues that ATi 3870 users are having with crashes to the monitor shutting off saying the signal is out of band or the wrong resoltuion?

[JironGhrad]

kalgorath wrote...

Quaxo wrote...

kalgorath wrote...

Hello, just thought I'd add another fix I've stumbled upon accidentally. Apparently this game does not like Soundblaster X-Fi cards. I've removed the card and am using onboard sound at the moment, and I haven't had a crash after 7 hours play. My drivers were up to date. My Soundblaster card was the Soundblaster X-Fi Titanium. Hope this helps some people.

I've had no problems with my X-Fi Extreme. Saying the game doesn't like X-Fi cards is just a poor assumption. There probably is some underlying problem you haven't found yet, but I wouldn't say it's X-Fi cards in general. I'm currently using version 5.10.0.209 and everything works great.

Well good for you. What is true for me, is that once I removed the X-Fi Titanium card, the game has not crashed in about 12 hours play. Doubt if there is any other problem as I have not encountered any kind of problem with other games or applications. Just putting it out there for people to try out.

I've also got an X-Fi Xtreme Gamer with no trouble.  Perhaps you could provide us more information (such as which model Titanium it is- PCI or PCIe and which drivers you have) to help us determine if it's a problem with that card model or something more specific... Also if you had both the X-Fi and the on-board sound enabled at the same time it can cause all sorts of issues.

[kalgorath]

X-Fi Titanium, PCI-e. And no, my onboard sound was disabled at that time.

[JironGhrad]

kalgorath wrote...

X-Fi Titanium, PCI-e. And no, my onboard sound was disabled at that time.

Driver details?

[kalgorath]

Creative Sound Blaster X-Fi Titanium Driver 2.17.0007

Filesize : 45.78 MB Download

Release date : 30 Jul 09

This download is a driver providing Microsoft® Windows® 7, Windows Vista® and Windows XP support for Creative Sound Blaster® X-Fi™ Titanium series of audio devices. For more details, read the rest of this web release note.

File Name : XFTI_PCDRV_LB_2_17_0007.exe



This download is a driver providing Microsoft® Windows® 7, Windows Vista® and Windows XP support for Creative Sound Blaster® X-Fi™ Titanium series of audio devices. For more details, read the rest of this web release note.



This download supports the following audio devices only:



* Sound Blaster X-Fi Titanium Fatal1ty® Champion Series

* Sound Blaster X-Fi Titanium Fatal1ty Professional Series

* Sound Blaster X-Fi Titanium Professional Audio

* Sound Blaster X-Fi Titanium



Added Features or Enhancements:



* Adds Silencer, a noise-cancelling technology for use with Creative Fatal1ty Professional Series Gaming Headset MK II.

* Adds VoiceFX, a voice-morphing feature.

* Implements new workaround to improve compatibility issues with NVIDIA® graphics cards running in SLI™ configuration on NVIDIA-based motherboards.



Fixes:

Resolves the following issues:



* Changing effects in Audio Creation Mode results in the system taking a long time to shut down.

* When system enters hibernation while DTS® Connect or Dolby® Digital Live is enabled, sound does not output to the external decoder after system wakes up.



Known Issues:



*



Audio stutters during the opening video for certain game titles while Dolby Digital Live is enabled. This issue occurs on certain hardware and OS configurations only. More details and a workaround are available here.



Requirements:



* Microsoft Windows 7 64-bit, Windows 7 32-bit, Windows Vista 64-bit with Service Pack 1 (SP1), Windows Vista 32-bit with SP1, Windows XP Professional x64 Edition, Windows XP Service Pack 3 (SP3), Windows XP Media Center Edition (MCE) 2005 or Windows XP MCE 2004

* Sound Blaster X-Fi Titanium series audio devices listed above

[ahroogahh]

Bigdumbchimp wrote...

Any update on the issues that ATi 3870 users are having with crashes to the monitor shutting off saying the signal is out of band or the wrong resoltuion?

I'm having the exact same problem... I am at my wits end trying to figure out what the problem is. ATI released a new set of drivers yesterday (11/17) which got my hopes up, but they didn't fix anything.

The funny thing is, I can play the game perfectly fine for as long as I want, looks great and everthing. But as soon as I load my first saved game... bam, complete computer locks up with my screen acting as if i had just turned off my comp. The computer itself will still looks as if it's running, but I have to force the power off via the switch and reboot it completely. This has happened too many times to count now. I've started 3 different new games, eventually get to Ostogar, save and exit the game, and then can't play them anymore.

Any word on this?

ATI 3870
Intel E8400
ASUS P5Q-E (mobo)
Windows 7 64bit
4Gb Ram

I can play all other games fine by the way, Fallout 3, Bioshock, ect.

[Leon Lovecraft]

I have another weird problem. I've checked this and other forums, but didn't find a solution.

At first, the game was running great, but after I got Morrigan, I experienced something like lagging. The game run OK, freezes for a half of a second, then it run OK for a minute or two. Then, when I got to a first village, it became worse - the game is unplayable now.

Here is a video (sorry for quality and aspect) of how the game runs on maximum and minimum configuration: Basically the same unplayable condition...

It happens everywhere. Open or closed spaces, doesn't matter if it's only my character on the screen or full party and 20 villagers.



My configuration:

Intel Duo 4400 2.0 overclocked to 2.7 (the processor temperature is 44-50 Celsius, when the game runs)

4 Gb ram

Abit A9 pro

GTS 8800 640 mb

Win 7x64



The game uses both processors. The game is installed on the same drive with OS. The game is updated to 1.01b. I don't have any DLC (Let me finish the main story, please!!!) I tried to reinstall the game. When I open th Task Manager with the game running, I see that it takes up to 800 mb of RAM and 99% of CPU. At the moments, when there is a movement on the screen CPU usage goes to 40-50%



Any help with this or should I buy this game for a second time, this time PS3 version? O_o

[_____o_O___]

Quaxo wrote...

kalgorath wrote...

Hello, just thought I'd add another fix I've stumbled upon accidentally. Apparently this game does not like Soundblaster X-Fi cards. I've removed the card and am using onboard sound at the moment, and I haven't had a crash after 7 hours play. My drivers were up to date. My Soundblaster card was the Soundblaster X-Fi Titanium. Hope this helps some people.

I've had no problems with my X-Fi Extreme. Saying the game doesn't like X-Fi cards is just a poor assumption. There probably is some underlying problem you haven't found yet, but I wouldn't say it's X-Fi cards in general. I'm currently using version 5.10.0.209 and everything works great.

Have one as well and no problems playing through the game for many hours with the sound.

[Guardian2003]

I cant connect to the dragon age servers via my ps3. it says "Dragon age servers are temporarily unavailable. please try again." I have tried again...and again...and again...and again. Different times of the day and night but still nothing. ive checked my internet connection via the ps3 so i know it works. is there a fix or is it just crappy servers?

[jhunter309]

Hey Jiron,



I've been following your help on the game for a few weeks now and I figured I'd
see if your not to busy to bounce some ideas off you or anyone else:)



I am having similar problems to a problem that isn't related to your FAQ help
sticky forum and I thought I'd see if it can be added to your faq as it's very
complete about the fixes.  The forum where my problem or at least similar
problem as follows:



http://social.biowar...h-199213-1.html



The Black screen o Death is something similar to what has been happening to
me.  In regards to having to hard boot it/cold booting it I've had to do
that.. however it hasn't happened instantly like that fellow has had. 
It'll happen when I’m playing in game after 2-3+ hours of playing time. 
In occurrence to that problem I've had simply game freeze with sound playing in
the background or sound locking up and repeating and there's nothing I can do
but again force it to do a complete hard boot/cold boot.  The 100% usage
of both cores for the game has happened to meas well. 

You mentioned using core
affinity and I've crashed faster then normal when used.  And I used 1
instead of 0 as you mentioned.



Jam442 suggested a method which apparently worked for him as did it work for
one other person who claimed it worked on the forum.  It involves under
clocking the card to make it work with no issues of the black screen o death.



However that's all that I've heard about the black screen of death.  I'm sure
it has something to do with the game OR it could be I just need to up my
computer.  I don't know.  I've been reading extensively trying to
avoid being one of the people who run around screaming for help as lord knows
we have enough of those who can't seem to stop and read posts:lol:


On the flip side every time this has happened I've somewhat jury rigged it to
make my own fix.. to my knowledge it's still working.  I'm constantly
having to exit the game to clear.... (the memory?) game and once I get a
black screen or screen lockup with sound repeating I simply uninstall it completely
(save my games) and re install it.  Now granted people probably would hate
doing that but it has seemed to work for me.



As always I know you like specs of computers here they are.



Windows XP Home Edition (5.1, Build 2600) Service Pack 3
(2600.xpsp_sp3_gdr.090804-1435)

Language: English (Regional Setting: English)

BIOS: BIOS Date: 09/14/07 15:42:47 Ver: 08.00.12

Processor: AMD Athlon™ 64 X2 Dual Core Processor 4000+,  MMX, 
3DNow (2 CPUs), ~2.1GHz

Memory: 2048MB RAM (DDR2)

Page File: 484MB used, 3456MB available

Windows Dir: C:\\\\\\\\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

Graphics Card: Nvida 9500 GT



Regards and thanks for your tireless charitable work

Modifié par jhunter309, 18 novembre 2009 - 10:11 .

[Ace1rimer]

JironGhrad wrote...

This is a compilation of fixes for Dragon Age: Released by the Unpaid Tech Support group (with a special thanks to Dateranoth and ChandlerL for their hard work and to Lapsus for his Impulse fix, and also to HemisH for his wonderful DLC FAQ)
Table of Contents:

1)Game won't start after updating to patch 1.01 (or... my play button no longer works)

2)Fix for Vista and Windows 7 Users Games Explorer Link not working

3)Fix for Crashing to Desktop on Multi-core systems (also slows the memory leakage)
Fix for Phenom Quad Core Processors

4)Fix for strange issues with my game such as scripts not firing or party interactions not working and “Module will not load”

5)Fix for Physxloader.dll not found and other PhysX-related errors

6)Fix For Digital Copies: “Configuration error please reinstall” and "Steam DVD-Keys"

7)Fix for game minimizing to desktop frequently.

8)General Troubleshooting Tips

JironGhrad,

Just wanted to say legendary work on the quad core fix (number 3) I have been following your work since launch of this game and I have had all the issues that everyone else was reporting i.e slow down, crash to desktop, very very long load times. I tried all the usual stuff update drivers including BIOS for the mobo but still the game did not want to run correctly I had all but lost hope until the patch arrived, updated and yes you gussed it the game did not want to run until a visit to the microsoft site to update C++.  After all this the game still did not want to work so I left alone and just kept visiting these forums,  I saw this sticky and decided I would plunge in and take on the quad core head on and I'm happy to announce all my troubles have melted away and the game runs a dream.
Thanks to you and everyone else who has posted workarounds etc....

For interest I'm running the following

Vista 64 Business (6.0 Build 6002) Service pack 2
ASUS M3A32-MVP Deluxe Mobo (Bios 08.00.14)
AMD Phenom 9500 Quad Core 2.2Ghz
4094MB Ram
ATI OC 3870 512mb x 2 (running in cross fire config) Catalist 9.10 drivers

[Jinzo813]

Manufacturer: Me
Processor: AMD Phenom™ II X3 720 Processor (3 CPUs), ~2.9GHz
Memory: 4096MB RAM
Hard Drive: 750 GB
Video Card:Sapphire Radeon HD 4870 1 GB PCI-E QP
Monitor: Gateway FPD1975W 19" widescreen
Sound Card:Speakers (VIA High Definition Audio)
Speakers/Headphones:Bose 5.1
Keyboard: USB Root Hub
Mouse: USB Root Hub
Mouse Surface: Desktop
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
Motherboard: Asus P4SD-LE
Computer Case: CoolerMaster Elite 335
Here is my comp. I am experiencing slowdown after 1-3 hours of gameplay. It usually takes just a quicksave and restart to correct it. Any thing i should do to fix? Ihave it patched to 1.01b and all the dlc for it.

Modifié par Jinzo813, 19 novembre 2009 - 03:40 .

[Alcoholicmonkey416]

The Phenom Fix JironGhrad mentioned in his list of fixes worked PERFECTLY for me. I was experiencing 5-10 minute load times after playing for more than an hour, after applying the fix everything loads typically in 5-20 seconds and I don't experience any slowdown even after 3 or more hours of playing.

I am running:

Processor: AMD Phenom 9600 2.3Ghz
OS: Window Vista 32 Home Premium
Mother Board: MSI K9N2 Platinum
GTX 280
Ram: 4Gb Corsair Dual Channel TWINX 4096MB PC6400 DDR2 800MHz

Running the game at max settings with no slowdown, lag, or extended loading times after applying the fix found here:

http://social.biowar...189269/3#202065

The fix requires you to download and install this program: 

www.dateranoth.com/videos/phenomfix.exe

I'd suggest you read more about it before applying the fix

Modifié par Alcoholicmonkey416, 19 novembre 2009 - 08:30 .

[crzyredhead]

Hmmm, I tried changing the affinity for DAO on my dual core processor and that just caused the game to crash right after I loaded my saved game...



But since the "official" tech forum is no help at all (I don't see anyone moderating it at all)

Here's my compy's related specs:



Windows Vista 32-Bit

2 Crossfired ATI Radeon HD370 512MB Video Cards

4GB RAM

Mostly free (now) hard drive

I'm using the sound system that runs off my ASUS motherboard



As far as I know, the drivers are all up to date (except the video card driver, I rolled that back to CCC 9.7) and I've made sure my registry was cleaned and hard drive defragged and optimized. Currently, it plays perfectly through the human noble origin story, but after that, once I go into the forest to get the stuff for the joining ritual it freezes with the sound looping. At first, it was consistantly right at the beginning of the forest. So I freed up much hard drive space, rolled my video card driver back and it ran past that point, but later in the forest I guess I walked to the wrong area because it froze again and I had to hard reboot my computer once again. All my other games have worked perfectly on high settings. Is this some kind of software problem?

[Charlie the Unicorn]

Game ran pretty smooth at the beginning, first 20-30 hours of gameplay, then it started having some frame rate issues.

At nearly 50 hours it's unplayable, even after just restarting the game, load times do decrease, but frame rate is horrible. Tried the processor affinity, no effect. Identical (and terrible) performance on both 800x600 minimum settings and 1280x1024 max settings. The core(s) is always at 100%, even at the main menu.

Got the 1.01b patch up and latest drivers for everything.

Win 7 x64
Athlon X2 4200+
9800GT
4GB RAM

Modifié par Charlie the Unicorn, 20 novembre 2009 - 07:14 .

[tom3tone]

have an issue with the game not wanting to install in the default folder, and when you do run the configuration it comes up with an error sends the error to microsoft and shuts down. HELP!!!!

[PhilAce]

Just got the game DA Origins. It loads up on vista no problems but once that's done it will not open up to play. This is to say that the game's start menu appears... I press play but after 30 seconds a window appears telling me that 'failed to authentic disk and that I should reincert the disk and try again'... help please

[EledraEldar]

hi all, ok i need help

after chat Irving vs Duncan (mage origins) Irving ask me to "escort" Duncan bud Duncan not follow me even if try to talk him again.

[theonlywurst]

i have the same problem as a lot of other HD 3870 users with the monitor acting as of the pc were shut of or the wrong resolution. i actually got through ostagar the first time i played but the issue instantly happens when i enter haven. nothing i tried was able to fix this. i then tried playing a new character but now i have the ostagar issue as well. any fix to this yet?

[Bigdumbchimp]

You know it would be cool if EA and / or Bioware at least acknowleged the issues ATi 3870 users are having with the game crashing to the monitor message of out of band, or resolution not supported, etc.. I have been unable to play the game from the first day of release.


This is ridiculous.

[Rachetclank3]

I cannot connect to The EA Core when i start the game. How do i fix it?

[Reiciello]

OK I wanted to try the core affinity to use only one core for my AMD Dual Core Athlon X2 Processor, I'm not new to this kind of stuff but somehow when I tried to change my core affinity to use only core 0 it wont allow me saying that that operation is not allowed. I never had issues changing DO:A's core affinity in Vista SP2. I just installed win7 by the way

Modifié par Reiciello, 20 novembre 2009 - 08:23 .

[NeoDarke]

JironGhrad wrote...

We recommend patching to 1.01!

Do this if the game won't start after updating to 1.01:

The patch was built with an updated version of the MS VC++ 2005 ATL runtime libraries.

http://www.microsoft...&displaylang=en

scroll down to:
vcredist_x86.exe  --> DOWNLOAD ( regardless of whether you are running 32bit or 64bit you need THAT x86 file )

(To confirm you got the right file, you can check the file size; should be approx. 2.61 MB).
You will want to use the x86 version for ALL OS’s!

This is the issue I am currently having. I have downloaded amd imstalled the file, however, the game still will not play. This is what I am running.

AMD Athlon™ X2 Dual Core Processor BE-2350 with an ATI Radeon X1250, Microsoft® Windows Vista™ Home Premium.

[Flcl33]

Bigdumbchimp wrote...

Any update on the issues that ATi 3870 users are having with crashes to the monitor shutting off saying the signal is out of band or the wrong resoltuion?

I am having the same problem with the same video card. I have a duel boot vista32 and xp64 pc and have installed it on both drives. I can play a new character, but right after I load an old save my monitor goes blank and goes to sleep. I try to turn the monitor on and off and it tells me there is no input signal.

Trouble Shooting steps i've taken:

Changed game and monitor resolution.
Tried on 2 different OSs on 2 different hds.
Uplugged one hard drive to give the PSU more available power.
Updated drivers.
Tried multiple monitors.

I'm seriously considering buying a new video card at this point.

[Bigdumbchimp]

Flcl33 wrote...

I'm seriously considering buying a new video card at this point.

Not me, there is no reason this game shouldn't work on the 3870. EA / Bioware needs to get off their a** and fix this issue.

It's making me consider not ever buying anything from them again how long it's taking them to even ACKNOWLEDGE the issue.