mystupidmouth wrote...
If retailers were given a specific number of copies they were going to get, and then over sold, that is not bioware's problem, but the specific retailers.
That's the thing--how can you "oversell" a product that theoretically exists in infinite numbers? All they have to do is make more of them. That was the point of the signature edition--so they'd know in advance how many of them to produce and ship.
The whole canceling orders thing is just gross incompetence and stupidity on the part of the retailers. The only bad decision marketing made was choosing to deal with those retailers, and for the most part they couldn't know that in advance.
If I were in EA's marketing department, anyone who started canceling signature edition preorders would have gotten an earful from me about how, if they don't fix this RIGHT NOW, THEY WILL NEVER SELL ANOTHER EA GAME EVER AGAIN. And then, if they didn't fix it, we'd cross them off the list of vendors we're willing to deal with. Maybe reopen the signature edition deal on the EA store so that everyone who got screwed by other vendors could at least try to get compensated.