260 réponses à ce sujet

[hANGhOHN]

what you mean? i dont think so. the x1650 has 8 pipes and 512 mb and i can tune it up, if i want. you realy think it doesnt run on it??? i cant believe...

[Knarf Backwards]

 Hey I have an HP Pavilion dv6 1130xt with a ATI Radeon HD 4650 1 GB graphic card, a dual 2.13GHz prossesor and 4 GB ram, I updated to the latest drivers and installed the latest Physx from the Nvidia site to no avail. The error initilizing Physx keeps popping up.


PLEASE HELP.....

[Gorath Alpha]

hANGhOHN wrote...

what you mean? i dont think so. the x1650 has 8 pipes and 512 mb and i can tune it up, if i want. you realy think it doesnt run on it??? i cant believe...

It's over five years old now.  Obsolete.

www.gpureview.com/show_cards.php

[VelvetV]

Knarf Backwards wrote...

 Hey I have an HP Pavilion dv6 1130xt with a ATI Radeon HD 4650 1 GB graphic card, a dual 2.13GHz prossesor and 4 GB ram, I updated to the latest drivers and installed the latest Physx from the Nvidia site to no avail. The error initilizing Physx keeps popping up.

What's your processor model?

[Thandal N'Lyman]

Physx is an nVidia product, that *only* runs on nVidia GPUs. Their drivers now disable that capability if they detect an ATI card in your rig (EVEN though you have one of their cards in addition to the ATI one.)

Modifié par Thandal NLyman, 10 mars 2011 - 07:14 .

[Gorath Alpha]

Thandal NLyman wrote...

Physx is an nVidia product, that *only* runs on nVidia GPUs. Their drivers now disable that capability if they detect an ATI card in your rig (EVEN though you have one of their cards in addition to the ATI one.)

And WHERE did you get that bad information?  There have been two PhysX versions, ever since the original developer of PhysX, Ageia, designed their first dedicated PhysX add-on card.  Before that, the only PhysX there was had run on any X86 CPU in any Windows OS.  The version in Dragon Age is the original, CPU-based PhysX.  You can still download the same CPU-running PhysX from nVIDIA, for free, but there's usually no need to do so, since it comes in the game. 

[soapy341]

 Yes I am also having the same problem.  

My specs are as follows
Windows 7 64 bit
Intel Core i5 CPU 750@2.67GHz (4 CPUs) 
4100 MB Ram
NVIDIA GeForce GTX 460

[VelvetV]

soapy341 wrote...

 Yes I am also having the same problem.  

My specs are as follows
Windows 7 64 bit
Intel Core i5 CPU 750@2.67GHz (4 CPUs) 
4100 MB Ram
NVIDIA GeForce GTX 460

Soapy, can you please check if sse\\sse2 is enabled in  your BIOS? Your processor supports it, but it could be disabled. Please inform us if it's enabled or not, and try to enable it and run the game again if it's disabled.

[kazeva]

Heres debug info.Its with original physx files.


Microsoft ® Windows Debugger Version 6.12.0002.633 X86
Copyright © Microsoft Corporation. All rights reserved.

CommandLine: "C:\\Program Files\\Dragon Age 2 Demo\\bin_ship\\DragonAge2Demo.exe"
Symbol search path is: symsrv*symsrv.dll*C:\\WINDOWS\\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
ModLoad: 00400000 00ed5000   DragonAge.exe
ModLoad: 7c900000 7c9b2000   ntdll.dll
ModLoad: 7c800000 7c8f6000   C:\\WINDOWS\\system32\\kernel32.dll
ModLoad: 6ce10000 6ce48000   C:\\WINDOWS\\system32\\DINPUT8.dll
ModLoad: 77c10000 77c68000   C:\\WINDOWS\\system32\\msvcrt.dll
ModLoad: 77dd0000 77e6b000   C:\\WINDOWS\\system32\\ADVAPI32.dll
ModLoad: 77e70000 77f03000   C:\\WINDOWS\\system32\\RPCRT4.dll
ModLoad: 77fe0000 77ff1000   C:\\WINDOWS\\system32\\Secur32.dll
ModLoad: 7e410000 7e4a1000   C:\\WINDOWS\\system32\\USER32.dll
ModLoad: 77f10000 77f59000   C:\\WINDOWS\\system32\\GDI32.dll
ModLoad: 10000000 101ff000   C:\\WINDOWS\\system32\\d3dx9_43.dll
ModLoad: 4fdd0000 4ff76000   C:\\WINDOWS\\system32\\d3d9.dll
ModLoad: 6d990000 6d996000   C:\\WINDOWS\\system32\\d3d8thk.dll
ModLoad: 77c00000 77c08000   C:\\WINDOWS\\system32\\VERSION.dll
ModLoad: 76b40000 76b6d000   C:\\WINDOWS\\system32\\WINMM.dll
ModLoad: 00340000 00356000   C:\\WINDOWS\\system32\\XINPUT1_3.dll
ModLoad: 77920000 77a13000   C:\\WINDOWS\\system32\\SETUPAPI.dll
ModLoad: 71ab0000 71ac7000   C:\\WINDOWS\\system32\\WS2_32.dll
ModLoad: 71aa0000 71aa8000   C:\\WINDOWS\\system32\\WS2HELP.dll
ModLoad: 00360000 003c7000   C:\\Program Files\\Dragon Age 2 Demo\\bin_ship\\PhysXCooking.dll
ModLoad: 71ad0000 71ad9000   C:\\WINDOWS\\system32\\WSOCK32.dll
ModLoad: 003e0000 003f3000   C:\\Program Files\\Dragon Age 2 Demo\\bin_ship\\PhysXLoader.dll
ModLoad: 76d60000 76d79000   C:\\WINDOWS\\system32\\IPHLPAPI.DLL
ModLoad: 18000000 1803a000   C:\\Program Files\\Dragon Age 2 Demo\\bin_ship\\binkw32.dll
ModLoad: 76bf0000 76bfb000   C:\\WINDOWS\\system32\\PSAPI.DLL
ModLoad: 00ef0000 00f2f000   C:\\WINDOWS\\system32\\d3dx11_43.dll
ModLoad: 774e0000 7761e000   C:\\WINDOWS\\system32\\ole32.dll
ModLoad: 00f30000 01137000   C:\\WINDOWS\\system32\\D3DCOMPILER_43.dll
ModLoad: 01140000 011b5000   C:\\Program Files\\Dragon Age 2 Demo\\bin_ship\\umbra32.dll
ModLoad: 7c9c0000 7d1d7000   C:\\WINDOWS\\system32\\SHELL32.dll
ModLoad: 77f60000 77fd6000   C:\\WINDOWS\\system32\\SHLWAPI.dll
ModLoad: 78480000 7850e000   C:\\WINDOWS\\WinSxS\\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4974_x-ww_d889290f\\MSVCP90.dll
ModLoad: 78520000 785c3000   C:\\WINDOWS\\WinSxS\\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.4974_x-ww_d889290f\\MSVCR90.dll
ModLoad: 3d930000 3da16000   C:\\WINDOWS\\system32\\WININET.dll
ModLoad: 011d0000 011d9000   C:\\WINDOWS\\system32\\Normaliz.dll
ModLoad: 78130000 78263000   C:\\WINDOWS\\system32\\urlmon.dll
ModLoad: 77120000 771ab000   C:\\WINDOWS\\system32\\OLEAUT32.dll
ModLoad: 3dfd0000 3e1b9000   C:\\WINDOWS\\system32\\iertutil.dll
ModLoad: 59a60000 59b01000   C:\\WINDOWS\\system32\\dbghelp.dll
(ae8.ae4): Break instruction exception - code 80000003 (first chance)
eax=00251eb4 ebx=7ffdc000 ecx=00000003 edx=00000008 esi=00251f48 edi=00251eb4
eip=7c90120e esp=0012fb20 ebp=0012fc94 iopl=0         nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202
ntdll!DbgBreakPoint:
7c90120e cc              int     3
0:000> g
ModLoad: 6be00000 6be05000   C:\\WINDOWS\\system32\\ctwdm32.dll
ModLoad: 6be00000 6be05000   C:\\WINDOWS\\system32\\ctwdm32.dll
ModLoad: 773d0000 774d3000   C:\\WINDOWS\\WinSxS\\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\\comctl32.dll
ModLoad: 5d090000 5d12a000   C:\\WINDOWS\\system32\\comctl32.dll
ModLoad: 5ad70000 5ada8000   C:\\WINDOWS\\system32\\uxtheme.dll
ModLoad: 02320000 026a0000   C:\\Program Files\\Dragon Age 2 Demo\\bin_ship\\PhysXCore.dll
ModLoad: 01ff0000 0203a000   C:\\Program Files\\Dragon Age 2 Demo\\bin_ship\\cudart32_30_9.dll
(ae8.b78): Illegal instruction - code c000001d (first chance)
(ae8.b78): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
eax=00000000 ebx=00000000 ecx=00000000 edx=785bbad0 esi=00000000 edi=1807e750
eip=00876ce4 esp=01ceff00 ebp=01ceffac iopl=0         nv up ei pl zr na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010246
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for DragonAge.exe -
DragonAge!AK::Monitor::PostCode+0xa3594:
00876ce4 8b8e44020000    mov     ecx,dword ptr [esi+244h] ds:0023:00000244=????????

Also redownloaded and reinstalled to another partiotion which is FAT.Same thing.
This again c and NTFS.

[kazeva]

www.geeks3d.com/20100922/physx-sdk-2-8-4-optimized-cpu-cloth-simulation/ "and is compiled with SSE2 option"

And Dogfighter updates 1.0.2.5 "nVidia PhysX SDK 2.8.4.4" dont know original and 1.0.2.6 "Legacy nVidia PhysX support (2.8.3 SDK) for non-SSE2 systems".

So next question is that engine.If it really requires sse2 then it does and devs know it.If they didnt update it too much it could be patched.

Modifié par kazeva, 11 mars 2011 - 03:40 .

[SteveGarbage]

I'm keeping the PC Support thread updated and I'm working through the official EA support channel to see what they might be able to come up with. So far, nothing new. But we'll keep working on it. It seems like every day more and more people show up here with this issue.

[Thandal N'Lyman]

Gorath Alpha wrote...

Thandal NLyman wrote...

Physx is an nVidia product, that *only* runs on nVidia GPUs. Their drivers now disable that capability if they detect an ATI card in your rig (EVEN though you have one of their cards in addition to the ATI one.)

And WHERE did you get that bad information? ... 

Here: www.youtube.com/watch

But let's ask it the other way:

Does anyone have an ATI card and an nVidia card together in the same rig AND  running PhysX successfully? 
(I don't.  Strictly nVida cards for the past 6-8 years.)

Modifié par Thandal NLyman, 11 mars 2011 - 03:05 .

[Knarf Backwards]

My processor is a Intel® Core™ 2 Duo CPU P7450

Also running Windows 7 64-bit

[VelvetV]

Knarf Backwards wrote...

My processor is a Intel® Core™ 2 Duo CPU P7450

Also running Windows 7 64-bit

Is sse2 enabled in your BIOS? Check it at the PC start up, please. 

How to do it, just in case:

Press Delete at start up, you will see your BIOS. Choose "Advanced Chipset Features" submenu (press Enter on it) and find an option called "SSE\\SSE2 Instructions". It should be set to "enabled". If it's set to disabled, press on "disabled" to switch it to "enabled", leave the submenu, choose Save Settings & Exit, press Y. Your PC will restart.

Please inform us how it goes. We had a suspicion here and it's a sse2 problem, but you're the second person with a processor that supports it. However it can be disabled, so I ask you to check if that could somehow happen to be the case for you.

P.S. If Delete doesn't work, try other keys and key combinations to enter BIOS (for some reasons they're different for different BIOSes):  http://michaelsteven...anufacturer.htm (scroll down a bit).

Modifié par VelvetV, 11 mars 2011 - 10:03 .

[Knarf Backwards]

Cheers for the input I'll give it a whirl and see how I go. Thanks for explaining what to do, I'm still fairly new with PCs and notebooks

[Knarf Backwards]

I believe that I've gone into the BIOS settings but mo advanced chipset settings. Is it possible to update the BIOS system on my laptop?

[VelvetV]

Have you checked other submenues, just in case? I was using screenshots found online to give you instructions on how to find a sse2 option, as I don't have it on my PC, so maybe submenues happen to be different in your case. Please check them all if you haven't, looking for a sse\\sse2 option.

To update BIOS you need to know your motherboard model and go to its site to look for newest drivers. If you don't know the model, you can use this helpful program to find out:
http://www.cpuid.com...ns-history.html (check the motherboard tab)

Modifié par VelvetV, 11 mars 2011 - 11:45 .

[Knarf Backwards]

Thanks I'll get right on it and let you know.

[SteveGarbage]

Here's the official response I got from EA Support. My computer is currently at my brother's house (since I traded him) and I've had some difficulty with the newer releases of the Catalyst drivers and system stability. But if someone else out there wants to try these steps and report back, let me know how it works out:

Greetings,

Thank you for contacting Electronic Arts.

I sincerely apologize for the inconvenience still caused to. I investigated the issue and could confirm in Dxdiag records that the video card is not updated.This can be caused by out of date drivers for your video adapter. You should update to the latest graphics driver available for your video adapter.

Concerned Video Manufacturer Site:
ATI Technologies Inc. - http://www.atitech.c...ort/driver.html

If you have any difficulty with this, please update this question and let me know which part you're having difficulty with so that I can walk you through it.

NOTE: Even a brand new computer could be in need of a driver update. Check with your computer or card manufacturer.

- You will also need to lower a Hardware Sound Acceleration setting on your computer to "basic". To do this, follow these steps:
· Click the Start button in the bottom left hand corner of your Desktop.
· Click on "Run".
· Erase any text already in the run prompt.
· Type in: dxdiag
· Click the OK button.
· Select the sound tab at the top of the tool.
· Set the Hardware Sound Acceleration Slider to "Basic".
· Click "Exit" in the bottom right hand corner.

Try to play the game on window XP compatibility mode.
http://support.microsoft.com/kb/292533

Hope this help!!!

Thank you,

Kach
Electronic Arts,
Online Customer Support.

[kazeva]

So it should work with Athlon XP's cause there isnt anything about it???
Found this P4 3850AGP medium 30 fps.

[SteveGarbage]

kazeva wrote...

So it should work with Athlon XP's cause there isnt anything about it???
Found this P4 3850AGP medium 30 fps.

Not necessarily. My computer (for some reason) doesn't like the Catalyst 11.2 or 11.1 drivers, so I'm running the most stable version I could find, 10.6. That's likely why he said to update the drivers.

However, the other advice, including compatibiity mode and sound hardware stuff were things I haven't tried. I'd do it myself but my computer is an hour and a half away at my brothers since I traded him. For someone out there running an Athlon XP with an AGP video card, if you have the 11.2 drivers running and can test this, let me know.

Just the video drivers are what this person noticed in my diagnostic readout.

[VelvetV]

No luck. Just in case I looked once again and made sure that the latest video driver that exists is installed (but my drivers are Nvidia), I'm already running WinXP so no XP-mode is needed, and I set sound acceleration to basic via dxdiag. The same error.

Steve (adding Garbage seems weird, so I won't), is it possible to ask specific questions when you're dealing with official support?

kazeva wrote...

So it should work with Athlon XP's cause there isnt anything about it???

They probably didn't think of it while answering, I have no idea how official support works, never had to work with it for a single game before, but it could be tricky to ask them a question specifically. Or maybe they thought about it, it's just a version.

Modifié par VelvetV, 11 mars 2011 - 03:56 .

[kazeva]

And sounds weird if they dont check specs.

[SteveGarbage]

Well, I don't have my personal PC at my house so I won't be able to do much testing.

But I suggest to everyone who is affected by this problem to go to *** http://support.ea.com/ *** log in with your EA account and then submit a question about the PhysX error with your specific specs. If we flood them with enough trouble reports hopefully someone will take notice - or - maybe at least they'll be able to find a solution to one person that will help everyone else.

If they keep giving us the "update drivers" spiel and it's still not working and we keep hounding the point they'll (hopefully) have to dig deeper into the issue.

[VelvetV]

I submitted a question\\report about the PhysX error.