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Players with visual impairment or SDTVs marginalized again?


156 réponses à ce sujet

#1
Ensor42

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If the Xbox 360 Demo is indicative of the interface used in the final game, and I can only assume that it is this close to release, then the use of the ridiculously tiny font size on in game text, coupled with the the choice of red text for enemy names, is more than a small inconvenience. 

This trend for modern games to sport increasingly illegible text is beyond a joke.  It was a similar issue with Mass Effect 2.  What's wrong with a decent, readable text size?  Dragon Age Origins, incidentally probably my favourite game of all time, seems to be no less of a game for having writing on screen that doesn't require a microscope to read.  Contrary to popular belief, not every player is blessed with either a massive HDTV, or for that matter, perfect 20/20 vision.

I know, this is a bit "rant" like, rather than a question trying to resolve an issue, but my disappointment upon trying this demo is palpable.

#2
Vector C

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I'm not really sure if this is quite the right place for the topic, as you mentioned in your last sentence, but your post says my thoughts exactly. Heck, I only signed into the site just now to express how much I'd like some kind of DLC patch that fixes the text (a la "There is an update available for this game").

I have an average to large sized television, but since it isn't HD (only about half of US households have HDtvs, after all) I find it extraordinarily difficult to read any of the text in Dragon Age 2. Even Mass Effect 2's minuscule text didn't bother me as much as this text does since I could still play that fine. But I'm questioning my ability to play the main game where inventory, reading about quests, etc. really matter.

There's no way I could afford any HDtv any time in the near future so my only chance at really enjoying the new game would be a fix to the text itself. Any chance of a patch for this?

Modifié par Vector C, 24 février 2011 - 01:08 .


#3
OpDDay2001

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There are threads like this all over the board, they are just smaller than the more frivolous complaints for some reason.



I have to agree (seeing as I started one of those threads myself, and have commented in others >.>). The text size is ridiculous. I may have to cancel (and lose) a Signature Edition copy of the game that I really don't want to lose because of this crap.

#4
HappyDeviant

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Yeah I really hoped this would not have been the case in this game. The tiny text really spoiled my enjoyment of the demo, the majority of the time I just had to guess what the dialogue options were.

#5
OmegaBlue0231

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I have an EDTV (it's between SD and HDTV for those who don't know) and the text is not as bad as an SDTV but it's probably close. I hope it's better in the real release.

#6
NinjaMarion

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Yeah, this is awful, and I'm really waiting on a response from BioWare as to whether or not we're all screwed or if this was fixed between the months-old demo build and the final, as it's nearly unplayable as is, gave me a headache trying to read (poor vision AND SDTV), and will almost certainly make me cancel my preorder if that's the case. I'd actually be quite unhappy having to cancel since I've been hyped for this game for months now and absolutely don't want to have to skip it, but if they kept the unreadable text in the final version AFTER this being a complaint many had with ME2, I'll have to. :/

#7
LoneFullmetal

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Don't cancel sig pre-orders, keep the sig edition and sell it off for an additional $20 profit or possibly more.

#8
Xerxes52

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RISE FROM YOUR GRAVE!!!

Hopefully this gets fixed for the final release (or a day one patch).

Almost all of the text in the 360 demo was illegible on my 27" SDTV (with the sole exception of the main menu text and title).

Modifié par Xerxes52, 26 février 2011 - 06:16 .


#9
OpDDay2001

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From one of the other threads:



Sesana wrote...



Well, I finally got what seems to be the final and official answer:



"Thank you for contacting Electronic Arts Customer Support. I do

apologize that it is difficult to read the text in the demo. I have the

same size TV and play on Xbox 360 and It is difficult to read at times

but this is caused by the game being played on a SDTV not an HDTV.

Playing these games on SDTV will always mean that games become more and

more suboptimal as HDTV's become more and more prominient."



This is why nobody has answered us here. It's because the answer is, "Screw you, filthy proles. We don't want your stinking SDTV money anyways." Never mind that this is the ONLY game available now that is unplayable on SDTVs. Nevermind that BioWare is the ONLY company that feels secure enough in their market share that they feel they can alienate 10-35% of their potential consumers.



Yeah, I'm done. With Dragon Age, with Mass Effect, with anything BioWare ever puts out again, regardless of whether or not I get an HDTV at some point. Because I'll still be a filthy prole, and I'll still remember that BioWare doesn't really want my money.



Shall we go back to discussing the Disney Afternoon?




Looks like we're SOL.

#10
Neow

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And we're just hoping for an upfront response from devs that goes "This is the way we are going so we aint fixing it". Sometimes response from Customer Support has very little integrity to it as they are just pushing to close your case.

#11
Fredvdp

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BioWare makes their games for the current standard of TVs. The reason you can't read text in Dragon Age II on an SDTV is the same reason you can't play Team Fortress 2 on a black & white TV.

#12
JesseAulsebrook

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Text size was fine...



So here are some simple fixes to remedy your troubles;



1) Don't buy the game. In all seriousness I don't think Bioware will lose sleep over a couple of people canceling their pre-order over in game text size. Face it, you aren't special just because you pre-ordered a Signature Edition, just about everyone else did too.



Or



2) Buy a new TV...



Even



3) Move closer the television screen



Or



4) Play it on PC.



As of now over 800,000 people have downloaded and presumably played the demo. I count a whole 10 people in this thread. Which leaves a whopping 799,990 other people who didn't think the text size was a problem. So just putting it out there, but maybe the text size isn't the problem.


#13
Lazy Murph

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I'm not trying to be funny here, but SDTV's are seriously out of date now. You can get a decent, cheap HDTV over here in the UK for around the £250 mark (32").

#14
OpDDay2001

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I'm going to give this some time for cooler heads to respond to the last few posts before I start bashing heads. Especially since it's amazing how spectacularly wrong some of you are. Logical fallacies and strawman arguments all around.

Modifié par OpDDay2001, 26 février 2011 - 10:20 .


#15
Orchid-Haze

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I should think that there would be an option in game to make this larger. I find the text size fine (otherwise it takes the realism away abit) but for such a simple option, many people with hearing impairments would miss out without it.

#16
YulanM

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Bioware may not lose sleep over the few people who can't play it due to the text beng unreadable, but that does not invalidate the complaints of those people (myself included) since for some it isn't only the text/screen it is because they have an actual visual impairment. If everyone just said "Oh well, who cares I'll say nothing about this problem" then they may not even realise that something is a problem for a group of people. (just so you know mine is a HD "compatible" Tv and I simply struggle)

Old Fecker has a point, SDTVs are rapidly going out of date, but the problem there is that everything rapidly goes out of date in a short space of time these days. I must say I laughed at you saying £250 is cheap. It is cheap for a TV I suppose-ish, not everyone can afford to splash out on such extravagances however, its a shame theres other things which we are forced to spend on!

The other issue to me though in all seriousness is that I simply cannot "move closer to the screen" I got a headache trying to complete the demo once, and then a migraine attempting to get Hayder's Razer. It isn't recommended nor healthy for people to sit that close to the screen.

Just an FYI - I NEED the subtitles/text because I'm deaf and on top of that I have to squint and have my nose against the screen to read the subtitles. Not really good to alienate a certain portion of your fanbase.

I am purchasing the game, and will play it at least once. But then it will be set aside in the hopes that eventually there is something which will make it completely readable.

*edited due to spacing always going funny on me*

Modifié par YulanM, 26 février 2011 - 10:52 .


#17
Demon Velsper

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Here's how it's gonna play out:

1. Bioware will ignore this issue completely until release to keep from losing pre-orders.
2. After release they will "magically" notice the topics and say "We'll look into it."
3. They will soon state "This can't be fixed for various reasons."
4. They will afterwards state "We'll continue to look into it" and never mention it again.

I got $5 that says I'm right and the Mass Effect 2 events to back it up.

JesseAulsebrook wrote...

Text size was fine...

I realize this concept will probably blow your mind to hell, but someone needs to inform you of a very simple fact. That fact is that just because you don't have a problem that doesn't mean that there is no problem. Yes, as a matter of fact you do not = every single person on the planet. Different people have different experiences. Now, you might want to take a day or two off from everything to let this earth shattering realisation sink in.

#18
uzivatel

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Old Fecker wrote...

I'm not trying to be funny here, but SDTV's are seriously out of date now. You can get a decent, cheap HDTV over here in the UK for around the £250 mark (32").

Some decent Full HD PC screens are about GBP 100 these days.

#19
JesseAulsebrook

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YulanM wrote...

Bioware may not lose sleep over the few people who can't play it due to the text beng unreadable, but that does not invalidate the complaints of those people (myself included) since for some it isn't only the text/screen it is because they have an actual visual impairment. If everyone just said "Oh well, who cares I'll say nothing about this problem" then they may not even realise that something is a problem for a group of people. (just so you know mine is a HD "compatible" Tv and I simply struggle)

Old Fecker has a point, SDTVs are rapidly going out of date, but the problem there is that everything rapidly goes out of date in a short space of time these days. I must say I laughed at you saying £250 is cheap. It is cheap for a TV I suppose-ish, not everyone can afford to splash out on such extravagances however, its a shame theres other things which we are forced to spend on!

The other issue to me though in all seriousness is that I simply cannot "move closer to the screen" I got a headache trying to complete the demo once, and then a migraine attempting to get Hayder's Razer. It isn't recommended nor healthy for people to sit that close to the screen.

Just an FYI - I NEED the subtitles/text because I'm deaf and on top of that I have to squint and have my nose against the screen to read the subtitles. Not really good to alienate a certain portion of your fanbase.

I am purchasing the game, and will play it at least once. But then it will be set aside in the hopes that eventually there is something which will make it completely readable.

*edited due to spacing always going funny on me*


I can understand that it must be frustrating I just don't think Bioware will up and change it for a very small portion of it's fan base. It's a ****ty thing to say I know, but it's just the way it is (with most things even). Majority  > Minority.

If your visual impairment is simply trouble seeing a sharp enough image at a distance (i.e. short sighted) may I suggest glasses?

Instead of relying on the developor to fix the issue you have, maybe it is time to seek out remedies to your individual problems to maximise comfort during gaming.

I don't know the pricing of games in Britain, but I do here in Australia the cost of two-three new games would be equivelent to a new TV. So if I needed a new one I would just go without 2-3 games and buy a new TV instead. (I'm a PC Gamer so I don't have this problem).

I know what I'm saying may come accross as horrible, as not everyone has the same requirements. But sooner or later you may need to come to some compromise(s) when it comes to your own gaming experiences, if you want to maximise said experience.

#20
JesseAulsebrook

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Demon Velsper wrote...

Here's how it's gonna play out:

1. Bioware will ignore this issue completely until release to keep from losing pre-orders.
2. After release they will "magically" notice the topics and say "We'll look into it."
3. They will soon state "This can't be fixed for various reasons."
4. They will afterwards state "We'll continue to look into it" and never mention it again.

I got $5 that says I'm right and the Mass Effect 2 events to back it up.

JesseAulsebrook wrote...

Text size was fine...

I realize this concept will probably blow your mind to hell, but someone needs to inform you of a very simple fact. That fact is that just because you don't have a problem that doesn't mean that there is no problem. Yes, as a matter of fact you do not = every single person on the planet. Different people have different experiences. Now, you might want to take a day or two off from everything to let this earth shattering realisation sink in.


I realize this concept will probably blow your mind to hell, but
someone needs to inform you of a very simple fact. That fact is that
just because you have a problem that doesn't mean that there is a problem. Yes, as a matter of fact you do not = every single person on the planet. Different people have different experiences. Now, you might want to take a day or two off from everything to let this earth shattering realisation sink in...

Modifié par JesseAulsebrook, 26 février 2011 - 11:59 .


#21
Demon Velsper

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JesseAulsebrook wrote...
That fact is that just because you have a problem that doesn't mean that there is a problem.

Actually, that's pretty much the definition of there being a problem. It may affect many people, few people or only me, but as long as someone is having a problem then yes, there is a problem. It's pretty much the simplest logic there is.

The size of the problem can vary and the solution to the problem can vary but there certainly is a problem.

To use a metaphore, Person A has a heart problem, Person B has no heart problem, and Person C has no heart problem.

Now according to me, Person A has a heart problem. According to you, since  Person B and C do not have a heart problem neither does Person A. The conclusion we can draw from this is that for the sake of patients
everywhere you should never even entertain the thought of becoming a doctor.

I know, I know... mind = blown.

Modifié par Demon Velsper, 26 février 2011 - 12:15 .


#22
JediMB

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JesseAulsebrook wrote...

As of now over 800,000 people have downloaded and presumably played the demo.


...Wait, what? I saw the counter hitting 1 million yesterday. What happened?

#23
Demon Velsper

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Because people were allegedly cheating by spamming the download of the demo they removed about 300,000 from the counter.

#24
Stinkface27

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Sorry to piggyback on your thread, Ensor42, but I can sympathize with you about a similar issue.



I have incredibly poor hearing, bordering on deafness so naturally I play with the subtitles on. Coupled with the tiny font problem, there is also the fact that for whatever reason they have decided to anchor the text for party conversations above the speaking party member's head instead of placing that text somewhere centralized for ease of reading. This was the case in DA:O and I was hoping it was something they might have fixed for DA2, but I see in the demo that they have not. I found it impossible to catch anything party members were saying unless it was during a cut scene, so I outright missed several conversations.



It's very disappointing that they would not care about the hearing and visually impaired players, when the fix would be as simple as making the text larger and moving it to a different place.

#25
JesseAulsebrook

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Demon Velsper wrote...

JesseAulsebrook wrote...
That fact is that just because you have a problem that doesn't mean that there is a problem.

Actually, that's pretty much the definition of there being a problem. It may affect many people, few people or only me, but as long as someone is having a problem then yes, there is a problem. It's pretty much the simplest logic there is.

The size of the problem can vary and the solution to the problem can vary but there certainly is a problem.

To use a metaphore, Person A has a heart problem, Person B has no heart problem, and Person C has no heart problem.

Now according to me, Person A has a heart problem. According to you, since  Person B and C do not have a heart problem neither does Person A. The conclusion we can draw from this is that for the sake of patients
everywhere you should never even entertain the thought of becoming a doctor.

I know, I know... mind = blown.


By your reasoning you are asserting that;

If Person A has a heart problem and needs surgery. According to you, since  Person B and C do not have the same problem, then all Person(s) A, B , and C should have open heart surgery...

It would be silly to subject persons B and C to surgery they don’t need... The conclusion we can draw from this is that for the sake of patients everywhere you should never entertain the thought of becoming a doctor.

Now let me put it a way that someone with such a small mind as yourself can draw parallels to the subject at hand.

If Person A can’t read the on screen text, and Person B and C can read the text fine, then all Person(s) A, B , and C should be made to read huge, centralised text that takes up half the screen...

Sorry your logic is flawed, and as for your attempt to come accross as an intelligent person, well I’m sure you are intelligent enough to realise it has failed miserably (then again maybe you aren't).

I know, I know... mind = blown.

Modifié par JesseAulsebrook, 26 février 2011 - 03:46 .