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List of posts for shale/warden/DLC items disappearing bug


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#1
Stalewee

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This is a short list of some of the posts related to the bug where DLC content resets.

Symptoms of this bug include:
- you can't talk to Shale
- when you do talk to shale you get the first activation conversation and the world disappears
- warden's keep disappears from your map
- when you talk to levi drydon in camp after clearing out the keep, you get the original conversation again
- all items you got from warden's keep have vanished (odds are good that allistair is naked)

http://social.biowar...58/index/140672
http://social.biowar...58/index/164213
http://social.biowar...58/index/146978
http://social.biowar...58/index/188047
http://social.biowar...58/index/187713
http://social.biowar...58/index/173125
http://social.biowar...58/index/186146
http://social.biowar...58/index/184218
http://social.biowar...58/index/180529
http://social.biowar...58/index/113381
http://social.biowar...58/index/173040
http://social.biowar...58/index/181640
http://social.biowar...58/index/179485
http://social.biowar...58/index/157997
http://social.biowar...58/index/126642
http://social.biowar...58/index/162983
http://social.biowar...58/index/154188
http://social.biowar...58/index/161548
http://social.biowar...58/index/153562
http://social.biowar...58/index/155298
http://social.biowar...58/index/158438
http://social.biowar...58/index/149585
http://social.biowar...58/index/134210
http://social.biowar...58/index/102148
http://social.biowar...58/index/190130
http://social.biowar...58/index/173289

Tycho from penny arcade has posted on this bug:
http://www.penny-arc...com/2009/11/13/

There's a youtube video here:


I have tried emailing official EA support but of course there has been no response for over a week.

#2
Tshaka

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its hard to keep track if there exists posts of the issue you have, i had to go trough 5-8 pages to check if some had this issue a few days ago. The search function doesnt work well for me.



Would be nice if some actually have found a workaround for this, so i can have fun with the items and Shale during the whole story without being afraid to suddenly loose it all.

#3
Groumph099

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I am still waiting on my now 72 hour old support ticket.

#4
NetBeansAndJava

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This bug is bad news! I have it as well. Very, very annoying.

#5
Dreogan

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I've run into it several times during my playthroughs. The only fix I found was to load an earlier save-- sometimes exit the game completely, then reload an earlier save.

Modifié par Dreogan, 02 décembre 2009 - 01:53 .


#6
moira_77

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Absolute garbage.

#7
moira_77

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I sent a request to return the game, I have no desire to keep this crappy product. Im also going to do my best to keep other people from having this kind of issue again, by not supporting bioware.

#8
Dreogan

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moira_77 wrote...

I sent a request to return the game, I have no desire to keep this crappy product. Im also going to do my best to keep other people from having this kind of issue again, by not supporting bioware.


That... is a bit much. Obviously, if they're banking on the game's future with this single feature they're going to get it fixed as soon as humanly possible. 

But you want it fixed now?

Wanting it harder won't make the cake bake faster.

Modifié par Dreogan, 02 décembre 2009 - 08:31 .


#9
akots1

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I recently had all Shale's gift items (remarkable amethyst and sapphire bought from merchants in Ozzamar) disappear from the inventory on my way to the camp. At that time, the game was heavily uploading something over the network, apparently updating profile.

#10
fkirenicus

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akots1 wrote...

I recently had all Shale's gift items (remarkable amethyst and sapphire bought from merchants in Ozzamar) disappear from the inventory on my way to the camp. At that time, the game was heavily uploading something over the network, apparently updating profile.


Or EA was collecting info about your computer, including software you have installed.
That's more important than have DLC that actually works, it seems... :whistle:

It's such a shame these things happen. I've had my share of DLC problems, and I strongly believe them NOT be sloppy programming from BioWare, but rather the way EA implements it. Not one bug I've encountered seems to be bugs in coding or dialogs - but the fact that EA wants us to play online all the time, so that they can enforce their "privacy" policy on us.

So - BioWare doesn't deserve bashing IMO, but EA certainly does.

Modifié par fkirenicus, 07 décembre 2009 - 08:07 .


#11
Grrrumbl

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Stuff disappeared again.

Now the Dragon armor all of a sudden :/

activation and login is all done and checked twice and more

#12
PSUHammer

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moira_77 wrote...

I sent a request to return the game, I have no desire to keep this crappy product. Im also going to do my best to keep other people from having this kind of issue again, by not supporting bioware.



That's a bit drastic, don't you think?  Have you been a PC gamer for any amount of time?  This is a bug, and I experienced it, but overall this game runs well.  Gees!  Impatience with people these days...

#13
vometia

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fkirenicus wrote...

Or EA was collecting info about your computer, including software you have installed.
That's more important than have DLC that actually works, it seems... :whistle:

It's such a shame these things happen. I've had my share of DLC problems, and I strongly believe them NOT be sloppy programming from BioWare, but rather the way EA implements it. Not one bug I've encountered seems to be bugs in coding or dialogs - but the fact that EA wants us to play online all the time, so that they can enforce their "privacy" policy on us.

So - BioWare doesn't deserve bashing IMO, but EA certainly does.

That's my opinion also.  Bioware have a deserved reputation for quality games, as far as I can tell, and EA have an equally deserved reputation for their attitude to customers.  The dubious priorities as applied to the DLCs, i.e. content control vs. customer satisfaction, is pretty much EA's hallmark.

As for the "a bit much" remarks, EA could so easily placate many of the complainants by making some sort of timely announcement.  By not doing so, people tend to draw their own conclusions: if there's one thing that people hate more than bad news it's no communication at all.

#14
PSUHammer

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vometia wrote...
That's my opinion also.  Bioware have a deserved reputation for quality games, as far as I can tell, and EA have an equally deserved reputation for their attitude to customers.  The dubious priorities as applied to the DLCs, i.e. content control vs. customer satisfaction, is pretty much EA's hallmark.

As for the "a bit much" remarks, EA could so easily placate many of the complainants by making some sort of timely announcement.  By not doing so, people tend to draw their own conclusions: if there's one thing that people hate more than bad news it's no communication at all.



I understand that stance, but, gamers seem to have gotten on just fine before the Internet & forum age.  Like I always tell my employees:  "An emergency on someone else's part doesn't necessarily constitute an emergency on ours."

They may already have fixes in the works.  All I know is that the gaming public (at least most of those that post in forums these days) are quite impatient.  And they feel very entitled.

#15
vometia

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Hammer6767 wrote...

They may already have fixes in the works.  All I know is that the gaming public (at least most of those that post in forums these days) are quite impatient.  And they feel very entitled.

They /are/ entitled - they've paid good money for something that often doesn't work properly.  People are no more impatient than they've ever been, it's just that the Internet has given them a voice where often there was none: and that's a good thing, in my opinion.  If others either aren't bothered or don't have the same experiences, then good luck to them, but I don't think it's reasonable for them to berate the complainants.

As regards an emergency, perhaps not the word I'd have chosen, but EA really should be treating it as a priority: at the very least they should make a bit more effort to communicate with their customers.  Still, if they don't, ultimately it's their loss.  Shame Bioware could be dragged down by all this, though.

#16
protoncn3k

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is there a fix to that issue up yet? I fired up DAO after a month break, Warden's Keep gone, the stash with all the items in it ofc too... Super annoying tbh, especially since all my searches in the net seem to be fruitless in regards to any kind of fix, or even a official statement from BW that it is an aknowledged bug and they are working on it...

#17
Ambushbug73

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After playing for about a month I just had the Wardens Keep content disappear on one of my characters as well. The weird thing is that it's still available on my other character. Oh well :\\

#18
Dennis Carpenter

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Have you tried checking your downloadable content. If everything is check marked and you are not getting the content then uncheck everything or just the items that you have problems with click done thenload your game. You should get something like game cannot load without the following content etc.etc. then a choice to either force load ore enable. Click on enable and it will automatically reload everything and your save game should be fine. Be aware you have to be logged in to do this. It only happened to me twice and only with community made content never with any of the Bioware stuff. Hope this helps.

#19
protoncn3k

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It seems that all DLC is dloaded and installed according to the starting screen and the options there accessable. I am logged in within the game too, no notifications appear when I continue my latest save about me being not aithorized and so on. In game however, quests for Wardens Keep still appear in my journal as completed, the keep is gone off the map, the quest giver is back at the camp and every item coming from the keep is gone + the stash of all the items I collected on this char so far in the WK chest, which is very, very annoying.... I seen some debug scripts on forums for this, but what wonders me most is that there seems to be no official reaction from BW or EA about this. I know I am not the only one with the issue here.



Pay for a DLC that then vanishes from your content is simply fraud. I hope the devs get their **** together and at least START acknowledging that there is an issue and they want to work on fixing it. *grumble*

#20
JackFirelake

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Support Bioware, Boycott EA.

#21
killslayer

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when i talk to shale in camp,a black screen with blue comes up.and the words for useing the golem rod come up..the only way to get out of this screen is to select do nothing,then i can access my select party members and leave.when i come back its back to normal until i talk to shale again.

#22
Wompoo

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Not sure if it is the same, but the game crashed, no problem reload keep playing but then I notice all DLC has been reset, Shale in my party continually on conversation shows a blank screen with the first activate Shale quest line (impossible to continue his quest line in the game, it is now broken). The Wardens Keep also reset, every single item in the chest disappeared into the electronic mist. So game crashes DLC deactivated then reactivated resting quest lines and totally screwing over the game. Cheers BW glad to see your QA is as on the ball as it has always been. Maybe you should of focused on producing a great game, instead of a faulty dash for cash.

#23
Garina Rayne

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All Wardens Keep items disappeared when I was in the Circle Tower, tried the disable/enable thing which didn't seem to work, but found once I loaded an archive save instead of an auto/quick slot that Alistair was no longer armourless. And now I have to go through the Fade again... But that's what worked for me.

#24
JeffMurdoch

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This just happened to me too while I was in Orzammar. Happened to notice Morrigan running up to enemies and punching them... not what I expected of a mage.

So started looking for her staff, and found out all wardens keep & stone prisoner items gone, and of course everything in the party chest in Soldiers Peak.

Interesting though that the few items from Return to Ostagar that I had equipped on characters was still with me, so not all dlc content was gone - just the wardens keep and stone prisoner.

Last working save 20+ hours earlier so I guess I'm done. :/ Oh well, plenty of games in the sea...