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"Dragon Age II Configuration Utility has stopped working"


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12 réponses à ce sujet

#1
tacitus59

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Title says it all - when I try to start the demo or configuration (either through the menu or directly).   Downloaded from steam.

Vista-64 (patched completely)
core2 q6700
ati 5850  11.2 catalyst drivers
8 GB RAM
createive audigy

updated video drivers, tried to install new directx (didn't want any updates)

dump:
Problem Event Name:    APPCRASH
  Application Name:    DragonAge2Config.exe
  Application Version:    1.3.1.21
  Application Timestamp:    4d39c958
  Fault Module Name:    DragonAge2Config.exe
  Fault Module Version:    1.3.1.21
  Fault Module Timestamp:    4d39c958
  Exception Code:    c0000094
  Exception Offset:    0008389e
  OS Version:    6.0.6002.2.2.0.256.1
  Locale ID:    1033
  Additional Information 1:    fd00
  Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:    fd00
  Additional Information 4:    ea6f5fe8924aaa756324d57f87834160

#2
Doofus42

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The Exception Code: c0000094 is an "Integer Divide by Zero" exception. If this is a Bioware programming error, there is nothing you can do to fix this. So another possibility is a problem with your hardware. You can at least test this.

I would run some hardware diagnostics and stability test programs. For memory testing I like MemTest86+ and for HW stability I like Prime95 or LinX.

Check the md5sum of your download.  Maybe re-install the demo.

Modifié par Doofus42, 26 février 2011 - 06:37 .


#3
tacitus59

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Thanks. My computer isn't overclocked and have had no stability issues with anything else. However, the memtest86+ and prime95 can't hurt - haven't run either in about a year or so. Does md5sum work for steam downloads? I have aready done the steam validation.

#4
Doofus42

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The Steam validation is equivalent to the md5sum.

#5
mbeckham

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Go into the DragonAge II Demo file and click on the launcher that does not say Config. That should by pass the configuration utility. If you have another issue clicking tht file should tell you.

#6
tacitus59

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Well ... I tried that - there are 2 .exe files - DragonAge2Config and DragonAge2Demo. DragonAge2Demo brings up the launcher.; when I hit play I get the same message. It is not bypassing the configuration utility.

Since my initial message - I also tried prime95 (as suggested) - worked fine. Reinstalled twice. Played with my codec (disabled a few) - codecs have caused problems on other games. At one point I tried the old standby of changing stuff in the config file directly - that did not help either. Oh yes I did delete the .ini and had the demo recreate the file. Also, did some more microsoft patching.

[edit : rereading my message - just to make it clear - iDA II demo still doesn't work]

Modifié par tacitus59, 05 mars 2011 - 12:44 .


#7
tacitus59

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Somehow got the the demo to run (however, not the  configuration utility) therefore it looks like ass.  Plus I am having a number of issues mentioned  in the forums in particular extended "Loading..." at odd times - but if I continue to play I will post in those threads.

I am not exactly sure what I did exactly  to get it to run - but basically disabling all of the security features on this machine - services security center because of "window managment instrumentation" had been reported as causing problems, Kaspersky's, microsoft security essentials plus disabled some virtual disk stuff.  I will post to this thread if I narrow down the exact trouble makers.  My account was already an administrator account.

However, I did discover something alarming my "DA origins" config no longer works either. DA:O proper does still run.  Interestingly enough I can configure Mass Effect within Mass Effect just fine - but if I use the launcher and then run config it breaks.  They really need to learn how to catch exceptions and let us know exactly what its choking on.  I am sure I had run the DA:O configuration when I first played it when it came out; I don't think I ever had to run the Mass Effect configuration - just configured it through the settings.

#8
tacitus59

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Couple of notes - I reversed all my changes and the demo still runs as long as run directly. I guess a bit got flipped and I can now run the Demo, but not the config or the demo from the launcher. I can also change the settings in the main menu so it runs pretty well.

Modifié par tacitus59, 05 mars 2011 - 09:24 .


#9
Katerchen

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I have exactky the same error as you. the config Utility stops working (in the demo and in the original game as well) right after i start it, while it trys to detect my system. DAO config utility is working fine, only the DA2 doesnt do what it is supposed to do.

I tried to start the game directly (steam ed) but i always end in the config

#10
loringr

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I get the same error message. I'd like to buy the game, but I won't if I can't even run the demo!

System
OS: Win 7, 64-bit
CPU: E8500 (Core 2 Duo) @ 3.16GHz
RAM: 8 GB
Video Card: nVidia GTX 460 (driver 266.58)
Audio: Creative Labs SB X-Fi
DirectX: 11.0

Error dump
Log Name: Application
Source: Application Error
Date: 3/9/2011 8:51:56 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: classic
User: N/A
Computer: PC
Description:
Faulting application name: DragonAge2Config.exe, version: 1.3.1.21, time stamp: 0x4d39c958
Faulting module name: DragonAge2Config.exe, version: 1.3.1.21, time stamp: 0x4d39c958
Exception code: 0xc0000005
Fault offset: 0x0006d7a1
Faulting process id: 0x3bc
Faulting application start time: 0x01cbdedee102cc10
Faulting application path: E:\\program files\\steam\\steamapps\\common\\dragon age ii demo\\bin_ship\\DragonAge2Config.exe
Faulting module path: E:\\program files\\steam\\steamapps\\common\\dragon age ii demo\\bin_ship\\DragonAge2Config.exe

#11
Gorath Alpha

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The graphics drivers from nVIDIA have been extremely problematic lately.

#12
loringr

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Gorath Alpha wrote...

The graphics drivers from nVIDIA have been extremely problematic lately.


Yes, I see that version 267.24 is now in beta.  The release notes say that this new version:


  • Improves compatibility with Dragon Age II


#13
RaginCajunTSW

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Just wondering if getting that beta driver fixed your issue? I had to replace my cd/dvd drive and am getting this same error.