13 réponses à ce sujet

[Bmoff]

Running the Ultimate Edition through Steam.

Started the game as a dwarf warrior and played up right past the beacon battle, but would like to try a different character style. Start new game, wait or skip through intro cutscene to character select. No matter what gender, race, or class I choose, whenever I select "Next", the game crashes to desktop.

All drivers are updated. Cleared all cache and temp folders. No background apps running...

Any ideas?

[RaenImrahl]

Sorry you're having problems. For true troubleshooting help, please post your game's hardware specs, your OS information, and in your case, probably your graphics settings would help. Thanks.

EDIT:  Also, have you added any mods to the game?

Modifié par RaenImrahl, 28 février 2011 - 05:09 .

[Bmoff]

PC Specs:
Intel Core 2 Duo @ 2.93 Ghz w/ 3 GB RAM
Windows XP Pro
GeForce 9300 GE with current drivers

Running game in 1024/768, Low Details, No Anti-Aliasing, Medium Textures

No mods. Need any other info?

[Gorath Alpha]

I strongly suspect that a proper video card of some type, rather than a very Low Quality device, is the reason for your PC to fail.

Windows XP Minimum Specifications
OS: Windows XP with SP3
CPU: Intel Core 2 Single (or equivalent) running at 1.6Ghz or greater
AMD 64 (or equivalent) running at 2.0Ghz or greater
RAM: 1 GB or more
DVD ROM (Physical copy)
20 GB HD space
Video: ATI Radeon X850 256MB or greater (this is clearly wrong)
NVIDIA GeForce "6600 GT" 128MB or greater (and this one is more wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, for small textures - it will take a Radeon X1650 XT (or X1800 GTO, same thing, almost) for medium or better textures)

Modifié par Gorath Alpha, 28 février 2011 - 06:09 .

[Bmoff]

Correct me if I'm wrong, but you're saying my graphics card doesn't really meet the minimum standard?

My game runs fine, if a bit slow, but why would I be able to start a game with one character that runs fine, but I can't start a new game? What does that have to do with the video card?

(I'm not a hardware expert, I'm geniunely curious)

[Gorath Alpha]

You have HALF as good of a performance as the practical minimum Geforce, so yes, I would expect all kinds of problems from it besides slowness.

www.gpureview.com/show_cards.php

[Bmoff]

So you're saying I have two options: upgrade my card or get a refund?

[Gorath Alpha]

According to GPU Review, you do not have an upgrade option.  The only 9300 chips listed there are all mobile (laptop) chips, which are no longer accessible after assembly in laptops made the last few years, other than in Sager's top of the line desktop replacement machines.

[Bmoff]

I checked system requirements on CYRI and it passed above minimum requirements, although I'm having trouble accessing their site at the moment.

Also, after fiddling with some things, all of the Male options work, no matter which class, race, etc. But all of the Female options crash the program.

[CrustyCat]

The CYRI website is more often wrong than right.

[Bmoff]

Well, since I would prefer not to refund my purchase (if that's even possible), I guess I'll have to look into video card upgrades...

Thanks for your help, everyone.

[RaenImrahl]

Bmoff wrote...

Well, since I would prefer not to refund my purchase (if that's even possible), I guess I'll have to look into video card upgrades...

Thanks for your help, everyone.

Is this a laptop or a desktop?  There are plenty of desktop motherboards out there with that graphics chip.

Modifié par RaenImrahl, 28 février 2011 - 10:24 .

[Bmoff]

Desktop (mini-tower to be exact) but it should allow for a full size card. Like I said before, I'm not a hardware expert. I wouldn't want to get something that will overload the power supply, because I'm sure that ones on the smaller side...

[RaenImrahl]

Any idea what brand/model motherboard you have? Also, with a mini-tower, you *might* have some space issues... some of the newest generation cards can be kinda big. Measuring may help.

BTW... I agree that your onboard chip is underpowered... but you may want to make sure the Nvidia control panel is set to "Let the 3D application decide" under 3D Settings. If the Nividia driver is currently set to enhance the in-game graphics... that could be one source of your issue.