Hello, I have pre-ordered Dead Space 2 on Direct2Drive and until this point thought that I'm going to get the armor in DA2. I read that I was supposed to get a code to redeem here on BSN. Well the problem is - I didn't get any other code apart from the game's serial key.
Did anyone buy their Dead Space on D2D and got their code?
Thanks
Ser Isaac of Clarke armor - DS2 from D2D help
Débuté par
XanderCz
, mars 01 2011 08:34
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#2
Posté 01 mars 2011 - 08:36
OpDDay2001
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The armor was Retail only, at least I'm pretty sure that's what several people have said.
#3
Posté 01 mars 2011 - 08:38
XanderCz
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Awww man you gotta be kidding me... That was like half the reason I bought it
#4
Posté 01 mars 2011 - 08:46
OpDDay2001
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social.bioware.com/forum/1/topic/260/index/5787834&lf=8
Pretty sure it's "box only". I'll keep looking (but these forums are really kind of a mess). You might get a better response over at the Dead Space 2 forums though.
Pretty sure it's "box only". I'll keep looking (but these forums are really kind of a mess). You might get a better response over at the Dead Space 2 forums though.
#5
Posté 01 mars 2011 - 08:53
XanderCz
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I was using the search function on "isaac armor" and got only few topics and they were just about people wanting to know if they can transfer the armor from a PS3 to PC version.
#6
Posté 01 mars 2011 - 08:56
OpDDay2001
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Yea. The search function here is... blah.
There is also conflicting answers.
Take:
http://social.biowar...95330/2#5861430
For example. If you've registered DS2 to your EA Account and do the same to DA2, you MIGHT see/get the item. However I kind of doubt that that's how it works.
You might be better off filing a support ticket with EA and/or checking the Dead Space 2 forums.
There is also conflicting answers.
Take:
http://social.biowar...95330/2#5861430
For example. If you've registered DS2 to your EA Account and do the same to DA2, you MIGHT see/get the item. However I kind of doubt that that's how it works.
You might be better off filing a support ticket with EA and/or checking the Dead Space 2 forums.
#7
Posté 01 mars 2011 - 10:04
Starfoxea
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That code was only for retail, officially. Now you can always try to phone EA with your nicest voice, or to file a support ticket with them explaining your case -- that if you knew that before buying you'd have bought retail and not D2D. That seems to have worked with some people who bought Dead Space 2 on Steam. At this point it would be a commercial gesture from EA to satisfy a customer who is also going to buy Dragon Age 2. Maybe a long shot but is worth a try
Modifié par Starfoxea, 01 mars 2011 - 10:07 .
#8
Posté 01 mars 2011 - 11:07
XanderCz
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Well, it's worth a shot. Thanks for the help guys
#9
Posté 01 mars 2011 - 11:30
Daniteh
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Actually, I called ea mutliple times, and they have assured me that the armor will be automatically linked to my account on the day of release, and if it isn't they will personally make sure it will be.
Also, read the conditions, it in no way says physical copies only get the item.
Also, read the conditions, it in no way says physical copies only get the item.
#10
Posté 02 mars 2011 - 11:57
XanderCz
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That's why I bought the digital version of the game, because it didn't say anywhere that only retail has this extra item.
But if I get the item automatically when I play DA2, then fine. That's okay.
But if I get the item automatically when I play DA2, then fine. That's okay.
#11
Posté 02 mars 2011 - 02:57
b0ksah
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Ye .. I hope so too .. also bought DS2 via EA store and direct downloaded it ... but lets see the 11th for me if I get the armour ... Or I kinda get a bit pissed 
#12
Posté 02 mars 2011 - 03:42
b0ksah
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Just got this from EA Support
Greetings,
Thank you for writing to us at Electronic Arts.
I apologize for any inconvenience caused to you thus far.
I would like to inform you that once the game dragon age 2 will be released , you will automatically get a notification from Ea regarding the code for sir isaac armor code in your mailbox.
Your patience is highly appreciated while resolving this issue.
If you have any further questions or concerns please reply to this email or visit our extensive knowledge base online at http://support.ea.com.
Please note that our chat service is now available for 24 hrs . So feel free to contact our chat agents any time you want .
Sincerely,
Gordon
Customer Support
Electronic Arts
Modifié par b0ksah, 02 mars 2011 - 03:43 .
#13
Posté 02 mars 2011 - 06:24
XanderCz
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Okay this is perfect!
Thanks to everyone who took their time and replied to this topic.
And thanks b0ksah for emailing EA support I wanted to do it myself but got kinda stuck half-way through.
Thanks to everyone who took their time and replied to this topic.
And thanks b0ksah for emailing EA support
I wanted to do it myself but got kinda stuck half-way through.
#14
Posté 03 mars 2011 - 06:14
b0ksah
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Np mate 
Modifié par b0ksah, 03 mars 2011 - 06:15 .
#15
Posté 08 mars 2011 - 12:25
Daniteh
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"Hello XXXXXX,
Thank you for contacting EA Support regarding content for Dragon Age 2. It was my pleasure to assist you today, your order xxxxxxxxx will be available on the release date. on that day you log in and you will have the Dead Space 2 content."
response email from EA Agent, take it as you will. (Digital Copy)
Thank you for contacting EA Support regarding content for Dragon Age 2. It was my pleasure to assist you today, your order xxxxxxxxx will be available on the release date. on that day you log in and you will have the Dead Space 2 content."
response email from EA Agent, take it as you will. (Digital Copy)
Modifié par Daniteh, 08 mars 2011 - 12:26 .
