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Dragon Age 2 Pre-loading and Unlocking times


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#676
Phoenixblight

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Inverness Moon wrote...

I have a question for BioWare.

Is Dragon Age 2 going to be released on Steam at the usual time in the afternoon, or possibly at midnight? The only time Valve has ever activated a game at midnight that I preordered was for the Orange Box back in 2007. I imagine when they release stuff they like to be there at the office in order to deal with any problems, and I'm sure they don't want to stay over night to release a game.

So can I expect a departure from the usual?



Bioware can't answer that only Steam can. I would say expect the worse. 

#677
AbsolutGrndZer0

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While I understand the "release date" thing, I think it' kinda silly. I mean, if I get the game legally in Kansas, why should I have to wait two more hours for it to be midnight in California to actually play the game? The only time it is "unfair" to the "brick and mortar" retailers is when a place jumps the street date, which from what I have been told by my local GameStop who reported my local Sears for preselling Halo 2 a day early cost them anywhere from $10,000 to 100,000 fine per copy (decided by the game publisher.. I'm sure Microsoft was nice and only charged them $50,000 for te 5 copies sold, yes? Either way, Sears (or at least mine) no longer sells any video games and the offending employee was fired).

Even more so, this "releease unlock" only affects PC users... We've seen that at least one person already has finished the Xbox 360 game, he even uploaded a large part of his playthrough a few days ago.

SO, that's not only unfair to the retailers that didn't provide him his advance copy, it's also unfair to those of us that have to wait. Seems better to me to have locked the digital versions, but not the brick and mortar versions, as those should be sold on time, and if they are presold, that's up to the street date law to step in that point.

EDIT: As for digital copies, I'd say either note where the consumer is, in my case Kansas, and allow me to unlock my game at midnight my time, or else note on the page that I'm downloading it say from Pacific Time zone, so that I know my release will be tied to that time zone.  The former would be the best bet to stay "fair" to the brick and mortar retailers.

Modifié par AbsolutGrndZer0, 07 mars 2011 - 08:59 .


#678
WorstEver

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Inverness Moon wrote...

I have a question for BioWare.

Is Dragon Age 2 going to be released on Steam at the usual time in the afternoon, or possibly at midnight? The only time Valve has ever activated a game at midnight that I preordered was for the Orange Box back in 2007. I imagine when they release stuff they like to be there at the office in order to deal with any problems, and I'm sure they don't want to stay over night to release a game.

So can I expect a departure from the usual?


usually, steam will put up an unlock timer twenty four hours or so before a game unlocks. i think we should expect the standard ten am unlock at the earliest.

#679
Redsuns_

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Dude009 wrote...

Redsuns_ wrote...

So are you saying we can ignore the unlock time stated in the Release Date Checker?

And in my case for singapore, the game will unlock at 0000hr march 08 singapore local time?

Because right now, the release date checker is showing me "March 08 1700hrs" which is 17hrs late from 0000hrs. My region is Singapore, Asia.

My current time is March 07 1600hrs which is only 8hrs away from March 08 0000hrs.

bought the game from EA Store


i doubt we'll being getting it tonight , try tomorrow at 1700 , that date checker thing is the real kicker...


If so, this will be my first and last time buying a preload game.

Unlock at 5pm on launch day. What a joke!

Stop the "Preload now. Play it first" crap on the EA store pls then.

#680
HellsinGas

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Steam allows to pre-load da2 in LTU allready. *lucky me*

#681
AbsolutGrndZer0

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Redsuns_ wrote...

Dude009 wrote...

Redsuns_ wrote...

So are you saying we can ignore the unlock time stated in the Release Date Checker?

And in my case for singapore, the game will unlock at 0000hr march 08 singapore local time?

Because right now, the release date checker is showing me "March 08 1700hrs" which is 17hrs late from 0000hrs. My region is Singapore, Asia.

My current time is March 07 1600hrs which is only 8hrs away from March 08 0000hrs.

bought the game from EA Store


i doubt we'll being getting it tonight , try tomorrow at 1700 , that date checker thing is the real kicker...


If so, this will be my first and last time buying a preload game.

Unlock at 5pm on launch day. What a joke!

Stop the "Preload now. Play it first" crap on the EA store pls then.


IMO you should be able to play it at midnight by your location.  Just as I should be able to play it as soon as I get home (My Gamestop is doing midnight release), not ave to wait until 3am as it seems I will have to do.

#682
SoleSong

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Chris Priestly wrote...

Hi Dragon Age 2 PC gamers.

Many of you have been asking when you can pre-load Dragon Age 2 onto your machines. Pre-loading happens with digital versions of DA2 and is installing the game so it is ready to play once the unlock time arrives. Pre-loading is not available from all retailers. Check with your retailer to see if they offer pre-loading. You have also been asking when the game will unlock so you can start playing, which applies to digital and retail PC copies. These pertain to PC versions and not to console versions of Dragon Age 2.

Pre-Loading is based on the region you live in. Pre-loading of digital versions begins at the following times:

  • Asia/Pacific region – 18:00 GMT on March 4th
  • Canada & United States – 18:00 GMT on March 4th
  • Russian Federation - 18:00 GMT on March 4th
  • Western Europe – 10:00 GMT March 7th
  • Australia & New Zealand – 09:00 GMT on March 8th
  • Central and South America - 10:00 GMT on March 8th
  • Eastern Europe  – 10:00 GMT March 8th
  • Great Britain & Ireland – 10:00 GMT on March 8th
Unlocking is based on the official game release date for the region you live in. The PC versions, both digital and retail, will unlock beginning at the following times:
  • Asia/Pacific region – 0000h on March 8th
  • Canada & United States – 0000h on March 8th
  • Russian Federation - 0200h on March 8th
  • Western Europe – 0000h on March 10th
  • Australia & New Zealand – 0000h March 9th
  • Central and South America - 1700h March 10th
  • Eastern Europe  – 0000h March 11th
  • Great Britain & Ireland – 0000h March 11th
Get ready, Dragon Age 2 is almost here. :)



:devil:


EA Norge Customer support have no knowlage about this I was told ower the phone when contacting +47 21033397. As far at they goes, the game vill be made aviable for download fram 11. Mars 2011.

My retailer is EA, formal receipt on order and payment of it from Electronic Art Swiss Sarl 16.

This information, is that sendt by snail-mail to the different EA-offices/outlets throughout the world?
It is a bit frustrating to be met with "what is read on a forum" with the undertone that that is not to be trusted, and "we have not gotten any info", when contacting ouer customer support.  :(

Modifié par SoleSong, 07 mars 2011 - 09:14 .


#683
Sauronych

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SoleSong wrote...
EA Norge Customer support have no knowlage about this I was told ower the phone when contacting +47 21033397. As far at they goes, the game vill be made aviable for download fram 11. Mars 2011.

My retailer is EA, formal receipt on order and payment of it from Electronic Art Swiss Sarl 16.

This information, is that sendt by snail-mail to the different EA-offices/outlets throughout the world?
It is a bit frustrating to be met with "what is read on a forum" and "we have not gotten any info", when contacting ouer customer support.

They really have no idea. Each time I talked to the support they kept telling me that the release date is March 11th so I had to give them a link to this thread. Also, Bioware's info isn't completely right either because it says the game unlocks in Russia at 2:00 GMT but in reality it's 9:00 GMT.

Modifié par Sauronych, 07 mars 2011 - 09:22 .


#684
Dude009

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Redsuns_ wrote...

Dude009 wrote...

Redsuns_ wrote...

So are you saying we can ignore the unlock time stated in the Release Date Checker?

And in my case for singapore, the game will unlock at 0000hr march 08 singapore local time?

Because right now, the release date checker is showing me "March 08 1700hrs" which is 17hrs late from 0000hrs. My region is Singapore, Asia.

My current time is March 07 1600hrs which is only 8hrs away from March 08 0000hrs.

bought the game from EA Store


i doubt we'll being getting it tonight , try tomorrow at 1700 , that date checker thing is the real kicker...


If so, this will be my first and last time buying a preload game.

Unlock at 5pm on launch day. What a joke!

Stop the "Preload now. Play it first" crap on the EA store pls then.


yea to be honest I wasn't exactly holding my breath either haha

#685
Borcth

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Yea seriously. I would've just woke up in the morning, drove to the store and picked up an actual boxed version. The whole idea of digital downloads is to download the game conveniently, but also play it instantly. It's really irritating.

#686
Borcth

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It better be made avail at midnight or ....well you know

#687
Marhkus

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Borcth wrote...

Yea seriously. I would've just woke up in the morning, drove to the store and picked up an actual boxed version. The whole idea of digital downloads is to download the game conveniently, but also play it instantly. It's really irritating.


Really!? Me its to save the planet! no more boxes and plastic thingies. Digital is GREEN! :P *being silly but right at the same time*

#688
borelocin

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2 days to go before unlock date - DA2 already pre-downloaded to my hard drive. Then both GPUs fail :(
After an extra strength monday brooding at work, came home, stripped my rig right down (in my undies and a wristband natch - 'ware static), put it back together muttering prayers to every deity imaginable.

Took 10 deep breaths ...

Hit the power switch and ...

Happiness !

Looks like I will be playing DA2 in launch week after all :D

#689
SoleSong

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sauronych wrote:
[/quote]
They really have no idea. Each time I talked to the support they kept telling me that the release date is March 11th so I had to give them a link to this thread. Also, Bioware's info isn't completely right either because it says the game unlocks in Russia at 2:00 GMT but in reality it's 9:00 GMT.[/quote]

So the result are caos and lots of frustrating customer, I got another number +47 22028090... was met by a polite young woman who could not help at all, this should be the EA headoffice in Norway.
Perhaps the whole office should be closed dewn.

Modifié par SoleSong, 07 mars 2011 - 09:34 .


#690
BigTopTony

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What kind of rig you running borelocin? Curious what those cards were

#691
BigTopTony

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SoleSong wrote...


They really have no idea. 



Yeah, its terrible. I mentioned earlier when I asked them if I'd be able to play at midnight the answer was "Maybe. Or maybe not. Try at midnight, if it doesn't work, try later." Gee, thanks.

Then later when I asked about the Black Emporium and the war dog, he asked me-- "What game are you talking about again?" WHAT?

Modifié par BigTopTony, 07 mars 2011 - 09:36 .


#692
Illthar

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Wow the retailers seems pretty confused about all this.... I surely hope I will be able to play before the 11th since the game release is on the 10th in my country. The retailer I've ordered from do'nt really seem to know that....

Well well... guess I'll just wait and see....

#693
kjdhgfiliuhwe

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Borcth wrote...

Yea seriously. I would've just woke up in the morning, drove to the store and picked up an actual boxed version. The whole idea of digital downloads is to download the game conveniently, but also play it instantly. It's really irritating.


While I feel for you, physical copies of the PC version still have to run the Release Date Checker as well.

#694
Sarkus

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Regarding the 10AM PST thing, that is in place because in the past many publishers have wanted to make sure that digital retailers did not have an advantage over brick and mortar retailers. Since places like GameStop don't open until 10AM, that was the time set. That's why D2D is showing a 10AM PST release time.

In terms of actual availability, its hard to say. I can say that in the past D2D has released their games shortly after midnight even when officially they'd been saying 10AM PST for weeks. So people on Steam and D2D and Gamersgate, we just need to wait and see what happens. The only for sure way to get the game at this point and be sure you can play Monday night at midnight (Pacific time, anyway) would be to by a physical copy or directly from EA.

Modifié par Sarkus, 07 mars 2011 - 09:59 .


#695
SoleSong

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It seems that EA Norge support have cleared up the issue... I will see in 9 minutes. Hopefully I can start downloading :-)

#696
borelocin

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For me (in Australia, on Steam) unlock time is just over 28 hours away and pre-download was actually 2 days early (supposed to be tomorrow night at 19:00 local (09:00 GMT). So far I am ahead of schedule.

#697
SoleSong

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Seems EA Downloading Manager is ready to let me preload... did some prodding here... hope it is the same for all of us here far north :-)

#698
Spaghetti_Ninja

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Me too. (Netherlands) Compliments to EA, I got the email 1 minute after the official preload time. A huge improvement over the release of DA:O.

#699
Catatonicstormfront

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Games really need to start being released on the same day all around the world... its starting to have heavy effects on some countries download rates. For example you know thousands of people will be playing dragon age tommorow in england as soon as the australian crack comes out.. upsetting really.

#700
Catatonicstormfront

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Sorry not australian, whoever it is that gets released on the 8th