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Black Emporium installation issue (Win7 x64)


4 réponses à ce sujet

#1
Sinistas

Sinistas
  • Members
  • 24 messages
 Hola.

Attempting to install Black Emporium right now, and it's giving me the following error:

The version of this file is not compatible with the version of Windows you're running.  Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.


I'm running Windows 7 Ultimate, x64, and have tried running it in XP compatibility mode as well as with administrative rights.  Any suggestions?

Thanks,

-Scott

#2
Owen Borstad

Owen Borstad
  • BioWare Employees
  • 49 messages
This looks like a corrupted download, I'm investigating with our content provider to see what's going on.

Owen.

#3
Owen Borstad

Owen Borstad
  • BioWare Employees
  • 49 messages
That file should be larger than 1k :) The link should go to a redirector that sends you to the real file on our content provider. This file should be around 18 meg in size.

Owen.

#4
Owen Borstad

Owen Borstad
  • BioWare Employees
  • 49 messages
Glad to know you got it working. Could you please elaborate a bit on what was happening and why you were only getting the 1k file instead of the full download?

Owen.

#5
Owen Borstad

Owen Borstad
  • BioWare Employees
  • 49 messages
Ah, good to know, thanks!

Owen.