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When checking 'Release Date', antivirus/firewall is shut down...


1 réponse à ce sujet

#1
SaddleTrampNC

SaddleTrampNC
  • Members
  • 186 messages
Whether I start DA2 from shortcut or EADM, it seems to hang, then my antivirus and firewall programs are disabled!!!  This isn't a good thing.  I wait about 30 secs then I reset the system as it appears to be frozen up and clicking 'Start' button doesn't do anything.

#2
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
Sorry to hear that you're having troubles. You should be getting a popup saying that the game will unlock for you at such and such a time (about an hour or two from now). Can you run the launcher at all? If so, post your config report data so we can see if there are any patterns between users experiencing this. Hopefully the issue will go away in a couple of hours but, if not, we'll see if we can reproduce it internally.

You can generate a configuration report using the following steps:

1. Choose ‘Configure’ from the Launcher
2. Under ‘File’, choose “Save a report of the system information”

Also:
What edition of the game are you playing? (Regular/Signature)
Where did you obtain your copy of the game? (Retail/Steam/Direct to Drive/Social Site)