211 réponses à ce sujet

[fowler002]

got an email earlier today saying my s.e pc version has been dispatched(ordered just days before the deadline), only thing is I ordered from ea store back in november but decided to order the game one as a backup incase ea decided to cancel my order due to me having used vouche codes to get it down to little over £20.

so now that the ea one has appeared in the download manager ready for downloading(have to wait a couple of days until the amount shows up on my bank account), should I take the game one back for a refund?

was trying to decide if I should pre-order the ps3 version but didn't.

[SambucaQueen]

Thanks Drakeling I dont think it will be dispatched tonight, its too late. So looks like Im getting it Friday As long as I get it though Im happy

[Guyyug37]

I got home from work and checked my emails, seems game has done the same thing with me. Unfortunately for me, there customer service centre has closed for the evening. EMailed them and hope to get a reply as soon as possible. Really annoyed at this.

[DeathcraftUK]

Guyyug37 wrote...

I got home from work and checked my emails, seems game has done the same thing with me. Unfortunately for me, there customer service centre has closed for the evening. EMailed them and hope to get a reply as soon as possible. Really annoyed at this.

Dont panic its still only tuesday. It should be resolved for you tomorow. If you dont get a response in the morning, just phone them as early as you can so they can send it in time for friday.

[Guyyug37]

DeathcraftUK wrote...

Guyyug37 wrote...

I got home from work and checked my emails, seems game has done the same thing with me. Unfortunately for me, there customer service centre has closed for the evening. EMailed them and hope to get a reply as soon as possible. Really annoyed at this.

Dont panic its still only tuesday. It should be resolved for you tomorow. If you dont get a response in the morning, just phone them as early as you can so they can send it in time for friday.

Thats the plan, no need to be into work until noon, so I've got the whole morning to sort it out.

[Drakeling]

Guyyug37 wrote...

DeathcraftUK wrote...

Guyyug37 wrote...

I got home from work and checked my emails, seems game has done the same thing with me. Unfortunately for me, there customer service centre has closed for the evening. EMailed them and hope to get a reply as soon as possible. Really annoyed at this.

Dont panic its still only tuesday. It should be resolved for you tomorow. If you dont get a response in the morning, just phone them as early as you can so they can send it in time for friday.

Thats the plan, no need to be into work until noon, so I've got the whole morning to sort it out.

Definitely worth calling, I called first thing this morning  (9am) and my order was uploaded on the website at 09:49am, so it's nice and prompt!

[Nighthawk1888]

Just logged into my GAME.co.uk account and now my order has changed from
Dragon Age 2 (with PreOrder Bonus in-game Fadeshear & The Lion of Orlais) to the basic
Dragon Age 2 with no mention of the bonus content.....i do hope i still recieve the bonus content as when i pre ordered the game it was advertised as having bonus content.

Modifié par Nighthawk1888, 08 mars 2011 - 11:26 .

[Nighthawk1888]

double post

Modifié par Nighthawk1888, 08 mars 2011 - 11:38 .

[Fdingo]

GAME shipped my SE earlier today. Does anyone know when they are going to e-mail us the promo code for the sword & shield or if these items are even available to those who ordered the SE?

[Brawne]

Your order has left the building and will be with you soon!

finally

Somehow I get the feeling that I was screwed with getting sword and shield though. No mention of them in mail and in my order anywhere anymore. Remains to be seen.

Modifié par Brawne, 09 mars 2011 - 09:39 .

[Umitdavala]

Not here :-(. Still says being picked and packed for about 26 hours now.

[adam103]

Brawne wrote...

Your order has left the building and will be with you soon!

finally

Somehow I get the feeling that I was screwed with getting sword and shield though. No mention of them in mail and in my order anywhere anymore. Remains to be seen.

same here i just sent them an email asking about it i will post there reply when i get it 

[SambucaQueen]

Mines still be being released for packing. Been like that since 5pm yesturday. Im worried now and gutted because I wont get it tomorrow!

[kevin cousland]

i think u only get extras with standard edition preorder not special.....hahahaha ....... simples

[SambucaQueen]

Just checked GAME again and it claims it started authorizing my payment today. Thats wrong for a start cause that appeared yesterday, not today. Dont know whats going on. No emails or anything from them.

[ReinaHW]

They tried to take the money out for my order on Monday, but I didn't have any money in my account until yesterday. Got the problem sorted out, just waiting on notification that it's been dispatched.

Fairly seems to have been a hiccup with them.

[DarkHod]

MY ORDER HAS BEEN DISPACTED! No e-mail from them telling me so though.

The only annoying thing is that when the woman re-did my order after it initially failed she put it through as normal 1st class delivery and not special delivery. I live in Southampton so I'm hoping Royal Mail still get the game to me by Friday. Anyone else using free delivery?

[Irvyn]

I'm using free delivery. It was post yesterday morning. I'm keeping my fingers crossed for today.

[Cathey]

I always use free delivery and it always arrives the day before. If it doesnt arrive tomorrow, Dark, you will definitely have it for official release on Friday.

[Naughty Bear]

I never bumped into any problems with my sig edition from GAME. Got a message saying m...m...money has been taken from my bank and ready for dispatch. Knowing my luck i'll end up with the normal edition.

Reminds me of the time when i got Mass Effect 2 collectors edition cheap from GAME only to find out i pre-ordered the pc edition. checked the prices (pc was cheaper) and saw the pc version was cheapest but didn't look what it was for. Gutted i was.

[Carlyanne]

Anyone got theirs yet that were despatched yesterday? :-D

[RagingAvatar]

Mine has just shipped from GAME in the UK - can't wait for my Signature Edition!!

[Umitdavala]

DarkHod wrote...

MY ORDER HAS BEEN DISPACTED! No e-mail from them telling me so though.

The only annoying thing is that when the woman re-did my order after it initially failed she put it through as normal 1st class delivery and not special delivery. I live in Southampton so I'm hoping Royal Mail still get the game to me by Friday. Anyone else using free delivery?

So they have sent out some screwed up orders before some that went fine?  Idiots... Mine is still awaiting packing... 

[Verrenus]

Dear Mr V.,

Your Order Number(s):

08988029/P
Qty Description
1     Dragon Age 2 Bioware Signature Edition [PC Games]

Your order has left the building and will be with you soon! Your
credit/debit card will now be charged in accordance with your
instructions and if you are a Reward Member your points will be added to
your card.

Happy times guys! And by the way, it seems the nice lady from GAME customer services who re-preordered the SE for me yesterday threw in a Free 1st class Delivery as well. GAME is just awesome it seems!

Modifié par VladVV, 09 mars 2011 - 01:27 .

[Captain Crash]

Glad things have worked out for you guys and girls!!   :happy:  

The whole SE experience has been a bit of a rollercoaster for alot of us!!