128 réponses à ce sujet

[lionalio87]

what kind of digital copy you mentioned?

[nope-mx5]

Same issue on 27" imac here.
Trying to make an image of the dvd, seems to be very slow to read the disc.

[rawlo]

Same issue 27" Mac i5 with 4gb - keeps giving errors - worked on PC no problems

[rawlo]

Fixed it by loading it manually into another location

[Rowe26]

Of course... Having the exact same issues as everyone else. Tried all of the proposed workarounds, but nothing seems to do the trick.

Thanks a lot for acknowledging this thread EA/Bioware Admins.

[Rowe26]

EA Technical Support (first level) was astoundingly unhelpful and unintelligent. Gave me a link to troubleshoot my CD/DVD-ROM drive and recommended I take the game back. Now waiting for their second level support team to get on chat (estimated 36 minute wait time). Let's hope this guy gives me a little better effort...

[Rowe26]

Made an image of the DVD on my hard drive and now am getting a different error (but one that was reported earlier in the thread). It now says, "Could not verify the integrity of the installer." After 45m, I'm still 7th in the queue for second-level Tech Support (was 15th when I started).

I've about had it. Time to take the DVD back to Best Buy and tell EA/Bioware to shove it.

[Nartoss]

Having the same issues as most people here, installer constantly crashes on gathering process.


EDIT: Update: Got it working by copying the disc and running install from the copy. Feels odd having to do that but hey, can try out the game now at least.

Modifié par Nartoss, 28 juin 2011 - 10:41 .

[lawlist]

Thank you everyone in this forum. The problem is with the laptop drive not reading the DVD disc properly. I used the Mac Pro tower DVD drive to cross-over the network to my MacBook Pro laptop and the installation to the laptop is working now.

[Jicopo]

I had had the same problem, but after registered and copied the launch installer on my desktop i was able to open it! thanks everybody to the support (and sorry for my english, i'm italian)

[08agaras]

I ve got the same problems its quit without a reason.
i tried to copy to the desktop, register the game and tried to runit from admin or a different user it wont work help pleas.
i installed it on my brothers windows 7it works, but it wont work on my I mac got plenty of space too.

[08agaras]

email me pls abelgaras@gmail.com

[mandtmac]

 Okay, here is how I got it to install after 2 failures:

In the "Select a Destination" phase of the installer, the default location is:

*/Volumes/Macintosh HD/Applications

I instead clicked "Choose...", which opens a mini-Finder window. I then clicked "Applications" in the Sidebar, which changed the location to:

*/Applications

I then clicked "Continue", and the installation worked perfectly.

If you don't have "Applications" in your Sidebar, click the drop-down menu at the top of the mini-Finder window and select "Macintosh HD" (or whatever your hard drive is named) and then select "Applications" in the main window. The desired result is that the location will be:

*/Applications

What I think might be happening, and it is a pure guess, is that the Installer needlessly adds "/Volumes" in the installation path. OS X uses the Volumes folder as the mount point for disks other than the boot drive. This is evidenced by the fact that Terminal dislpays the boot drive (in this case "Macintosh HD")  as:

Macintosh HD -> /

Which means that "Macintosh HD" is actually a symlink (the arrow) to the root folder "/". Since the "Applications" folder's default location is "/Applications" the Installer's default path is reduntantly adding "Volumes", which may somehow be confusing matters.

Again this is a pure guess, but once I changed the location from within the Installer to "/Applications" it installed immediately.

YMMV

Good luck,

-Mark

Modifié par mandtmac, 31 août 2011 - 01:22 .

[Playarn]

It aint working for me either. And I've tryied many times. It works fine on my PC though.

[OriginsDeep]

it's finally working for me. it seems that copying the installer to your desktop will do the trick. so weird. just drag the da2 installer from the disc window onto your desktop. then it will copy the installer to your desktop (installer is about 8MB)

[beelzeebub]

this is probably the most frustrated I've been installing a game in a LONG time...26 attempts, all suggestions tried...NOTHING, contacted EA online and they stick their heads up their a***, currently i need to phone them on monday is hows it been left...

my system...brand new iMac with upgraded i7 processor and upgraded graphics card....not sure whether i bought a dud machine or if Bioware game should be avoided...either way VERY FRUSTRATED

[Zankana]

I'm currently up to 2nd or 3rd tier. One of them CRASHED my mac. Sent it all the way to the desktop with the only solution being to restart it, and even then i had to force it. It has been over two weeks since they said they need more time. I haven't tried recently to install again, but i feel your pain >.< I tried every suggestion in this forum and it won't work. I can't even get a proper image to create of the disk.

[Joyceee]

Not sure if anyone still has this problem, but I tried one of the suggestions posted here and it worked!

Open 'Disk Utility' and create a 'New Image' using the official Dragon age 2 disk. Once it finishes creating you should have a file on your desktop named 'Dragon age II.dmg'

Click on that file and the Installer should pop up. I was able to get it installed on my iMac from here.

Good luck!

[Lurpa]

I have the same problem. No answer from the support. What a crap!!
I tried to install the game via terminal, on an external drive and from a Disk-Image - nothing worked. :-(

Modifié par Lurpa, 28 octobre 2011 - 04:18 .

[Lurpa]

Hi!
I got an answer from the support, but the answer does not fit to my question (installer crashes).
I will never by a BioWare product again.
:-((

[Marvin_Arnold]

The Arishok says: If the answer doesn't fit your question, then your question was wrong.

Modifié par Marvin_Arnold, 12 novembre 2011 - 11:36 .

[Lurpa]

I say: If the answer doesn't fit my question, someone did not read my question.
It was just an "blabla" that i should delete the game and install it again, but i wrote them that the installer crashes.

[Zankana]

Oh not as bad as one i got when i went to through the dragon age site help. I said Mac in my question and for the platform and got a response of ps3 and 360. How is that relevant? And i'm currently in the same boat as you Lurpa. It's so not installing at all for me, tried everything here.

[Russ Bus]

I have had to update everything on my Mac recently and DA2 was already installed on it (first go too WOAH!) but now i've had 15 or so attempts at reinstalling and still nothing, should I just keep trying and hopefully 'luck out' as everyone else seems to be doing, or are there any other things that I could try (apart from the sudo)?

[moobird]

 I am having the exact same problem.

Just received Dragon Age II disk for Mac from Amazon.co.uk.

DVD in drive.

Tried 10 times to install, crashes on gathering files for installation step.

Have tried copying the DA installer to desktop and lauching from that...same thing, same crash.

I've read through everything on here for a solution and this is leading me to think that there really isn't one...unless someone's come up with something new in the past 8 months since last post!

Can anyone help please?

Have quadruple checked that all system requirements are met - as I'm in France I do this religiously to save me having to send stuff back to UK, so system spec is not the problem.

Here it is though:

Processor - 3.06 GHz intel core 2 duo
Memory - 4 GB 1067 MHz DDR3
Graphics - NVIDIA GeForce GT 130 512 Mb

Running Mac OS X Lion 10.7.3

Any ideas anyone?  Really frustrated by this.

Thank you