71 réponses à ce sujet

[Vaelfor]

Heya
Installed DA2 a while back, had a few crashes during loading screen etc. I persisted.
Ran it without launcher, tweaked graphics etc. It's crashing during cutscenes.
eg - crashes during the cutscene where we travel to Kirkwall.
My computer specs are
1 GB Nvidia Geforce
4 gb ram
2.26 Ghz core 2 duo.
Any help would be greatly appreciated.

[Luke Barrett]

A few questions to help narrow this down for you:

Do you have updated nvidia drivers?
What operating system are you using?
Does it always crash at the same cutscene or is it random somewhere in the beginning of the game?

[Vaelfor]

Thanks for the reply.
- Not sure when i updated last, but the DA2 demo ran perfectly.
- OS Windows 7 x64
- Crashed a few times randomly, but crashing at the same cutscene now.
Never crashed during gameplay. Crashed the first time in the main menu (connecting to server) then the first cutscene. It was fine after that but started crashing in the 2nd cutscene (travelling to kirkwall) crashes at one point in the cutscene (ship sailing in the seas, waves etc)
Thanks, would love to play without interruptions

[xexys]

Having the same issue as Vaelfor. Random crashing during cutscenes. The game will play until a cutscene is about to be triggered, then crash. It happens randomly for the first few cutscenes I've come across in the game. Seems to be a 50/50 chance. Was able to play through the demo without issue using the same settings.

AMD Phenom X4, 3.4ghz
4 GB RAM
Radeon 5870 1GB, latest drivers
Windows 7 Pro x64
Playing at 1920x1080 using DX11, Very High Detail, Vsync on, AA & AF off. Hi-Res Texture pack not installed.
Steam version of DA2

Any insight would be much appreciated. Aside from this issue, the game runs perfectly.

[Vaelfor]

So, i skipped the second cutscene, since ive seen it in the demo. Game continued perfectly.
Then, sigh, reached the next cutscene (cant skip this, story) crashed again. This is clearly a problem.
Very frustrating. Any help would be appreciated. (popped the same question to customer service, waiting for response)

[Maphiaaa]

I am crashing in the same manner

ATI Card Here. 5800
------------------
System Information
------------------
Time of this report: 3/8/2011, 02:09:13
       Machine name: BRIAN-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.101026-1503)
           Language: English (Regional Setting: English)
System Manufacturer: Alienware
       System Model: Aurora
               BIOS: Default System BIOS
          Processor: Intel® Core™ i7 CPU         920  @ 2.67GHz (8 CPUs), ~2.7GHz
             Memory: 9216MB RAM
Available OS Memory: 9206MB RAM
          Page File: 2437MB used, 15974MB available
        Windows Dir: C:\\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7600.16385 32bit Unicode.


More on the actual error:
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    DragonAge2.exe
  Application Version:    1.0.5174.0
  Application Timestamp:    4d4b03e5
  Fault Module Name:    ntdll.dll
  Fault Module Version:    6.1.7600.16695
  Fault Module Timestamp:    4cc7ab86
  Exception Code:    c0000005
  Exception Offset:    00038db9
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e78

Modifié par Maphiaaa, 08 mars 2011 - 09:23 .

[Corti78]

Game crashing for me as well during cutscenes and randomly when I try to loot corpses.

Specs:
Core i7 920 3.8GHz OC
HD5870 1GB, latest drivers
Windows 7 x64 Ultimate, SP1
Corsair 64GB SSD
Gskill 6GB Ram 1600

Settings: 1920x1080 full screen,  v-sync on, 2x AA, 16x AF, DX11 Very High settings, Hi-Res textures not enabled.
Other than the crashes the game has been running fine for me fps wise.

Modifié par Corti78, 08 mars 2011 - 09:17 .

[Vaelfor]

Hmm glad to know I'm not alone, lol. But not glad to know that there's no solution yet.
I don't like skipping cutscenes the first time i play, either. going to wait for a solution.

[Dynamis]

Mine keeps crashing at the first cutscene as soon as the torch comes into view.

:EDIT:

After I updated to the new graphics drivers and changed the game settings to dx9 the game would finally run.

Modifié par Dynamis, 08 mars 2011 - 11:07 .

[LUCYM0N0]

 Have gotten a couple intermittent crashes so far.

First crash took place right as the ogre in the opening scene is killed (right when the cutscene is about to pop up).

The second time it crashed was shortly after Aveline was acquired, when I tried to loot a corpse.


I've got an AMD Phenom II 965 X4 Black with 4 gb of ram and an XFX Radeon 5850.

Everything set to high, 1080p, not in full screen mode, 4x aa, high res textures disabled.

Modifié par LUCYM0N0, 08 mars 2011 - 09:37 .

[Dorian Cain]

I have almost the same system specs. ATI display drivers are failing during the game and no one knows why.

[DragonKP]

Game is crashing randomly for me as well. Once during a cut scene after I selected a response, another time after pausing.

Faulting application name: DragonAge2.exe, version: 1.0.5174.0, time stamp: 0x4d4b03e5
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7ab86
Exception code: 0xc0000005
Fault offset: 0x00038db9
Faulting process id: 0x11a0
Faulting application start time: 0x01cbdd72f645bfb3
Faulting application path: e:\\steam\\steamapps\\common\\dragon age ii\\bin_ship\\DragonAge2.exe
Faulting module path: C:\\Windows\\SysWOW64\\ntdll.dll
Report Id: 33ce6d1e-4967-11e0-ab3c-6cf04950dd78

[azreal117]

i keep crashing after the traveling to kirkwall.

[MLDragoon18]

Same issue here and almost exactly the same specs as xexys. Plays beautifully, but cutscenes are kiss of death. First crash was during the first cutscene with the hero, next run, once we met up with the husband and wife team.

[Vaelfor]

Guess its a pretty common problem, hoping for a 'Bioware' response.

[azreal117]

yeah hoping. hopefully they'll patch it.

Modifié par azreal117, 08 mars 2011 - 10:25 .

[McGuffin321]

Add one more to the fix.  Got up a t2am for this?

Ran at 1920x1080 Fullscreen.  Render both 9 and 11, Vertical Sync  Off (learned that from the demo) Detail low. 
Lowered to 1360x768 Window - saved firing up task mamager, but still dying

OS Name    Microsoft Windows 7 Professional 64bit
Version    6.1.7600 Build 7600
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Manufacturer    Hewlett-Packard
System Model    HP Pavilion dv8 Notebook PC
System Type    x64-based PC
Processor    Intel® Core™ i7 CPU       Q 720  @ 1.60GHz, 1600 Mhz, 4 Core(s), 8 Logical Processor(s)

Name    NVIDIA GeForce GT 230M
Adapter Type    GeForce GT 230M, NVIDIA compatible
Adapter Description    NVIDIA GeForce GT 230M
Adapter RAM    1.00 GB (1,073,741,824 bytes)
Driver Version    8.16.11.8906
Resolution    1920 x 1080 x 59 hertz
Bits/Pixel    32



Faulting application name: DragonAge2.exe, version: 1.0.5174.0, time stamp: 0x4d4b03e5
Faulting module name: ntdll.dll, version: 6.1.7600.16695, time stamp: 0x4cc7ab86
Exception code: 0xc0000005
Fault offset: 0x00038db9
Faulting process id: 0xd14
Faulting application start time: 0x01cbdd781480dc2f
Faulting application path: C:\\Program Files (x86)\\Electronic Arts\\Dragon Age™ II\\bin_ship\\DragonAge2.exe
Faulting module path: C:\\Windows\\SysWOW64\\ntdll.dll

Modifié par McGuffin321, 08 mars 2011 - 10:29 .

[yungd]

You would think that Bioware would not only have a fix but also give everyone a really special item by way of an apology for an issue of this magnitude for a game so highly anticipated. It's almost as bad as The Witcher 1!!!!! AHHHHHHHHHHHHHHHHHHHHH!!! Quit crashing I kill the Ogre and it kills the game every time.....SMDH

Modifié par yungd, 08 mars 2011 - 10:43 .

[Vaelfor]

Maybe we'll get a Dragon Age 2 'Enahnced Edition'?

[Sangaro]

I crash, but not during a cutscene, it happens after thie first one i smack a few thigns around and bam, i crash, i wish ti plaaay

[MWStrider]

I had a near-identical error message is Maphiaa, except mine never even loads the game. My launcher will pop up, I click play, and it brings up a small loading screen. And that's where it crashes every single time.

my set up and the error message:
64-bit Windows 7 Premium
AMD Phenom X4 Processor; 2.8G quad core
NVIDIA GeForce 9800 Gt
8GB RAM
DirectX 11

Error Message:
Problem Event Name: APPCRASH
Application Name: DragonAge2.exe
Application Version: 1.0.5174.0
Application Timestamp: 4d4b03e5
Fault Module Name: nvwgf2um.dll
Fault Module Version: 8.17.11.9745
Fault Module Timestamp: 4bb7e08d
Exception Code: c0000005
Exception Offset: 003328a9
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
*********************************************
I've already tried re-downloading AND re-installing. Twice. Any ideas on what, exactly, is causing all of these issues for everyone?

[MWStrider]

Just noticed that the 'Fault Module Name' and Fault Module information varies in a few of the error messages. Is the 'fault module' a file withing DA2 that is corrupted or failing, or is it an outside program that's causing a conflict?

[DragonKP]

I changed from DX11 to DX9 and have been crash free since.

[Corti78]

From what I could gather my issue came from the Very High setting. I changed it to (DX11) High, disabled shadows in the ini, enabled triple buffering and the hi-res textures. Been playing non-stop for past 3 hours without a single crash or stutter.
To test further I re-enabled Very High setting and the very first cutscene I came to froze and crashed me again.
Whatever DX11 effects Very High enables seems to completely destroy my game's stability.

Modifié par Corti78, 08 mars 2011 - 12:18 .

[UrSoDead]

I have been unable to make a character in the game because when I select start new game the game crashes during the loading phase...

Update- Switched to DirectX 9 and it appears to have let me start the game now. We will see how long this lasts though.

Modifié par UrSoDead, 08 mars 2011 - 12:28 .