27 réponses à ce sujet

[Stoicism]

Hey all - looking at this forum has me a bit worried, as many players with the Vista64 OS seem to be having issues at various stages of play with their copies of DA2...

I scanned as many threads as I could find in the hopes of avoiding a reposted issue and clogging forums, but I failed to find an issue that encompasses what I'm going through, maybe you guys can help?

Background Info:

I preordered DA2 from the EA Store, I've got the EA Download Manager up and running, my copy of DA2 is registered and authenticated, and it is well past the release date of 03:00AM EST time.  All of my DLCs appear in my Bioware Social Network account, and are accounted for.

The problems seem to have started after I installed the game from the EADM - when I start up the launcher and select play, I immediately get an error stating "Dragon Age 2 Has Stopped Working".  It scans for a reason and a potential fix, fails to do so, and then my only option is to cancel out.

I'm not a computer genius, but I'm also not a complete idiot about things, and usually I can find solutions on my own or by calling an IT friend, but nothing seems to be helping.

What are some solutions myself and others with this problem can attempt to possibly fix this? 

Again, I'm running Vista 64 bit, I have a GTS 250 gfx card, and my RAM and processor are superior to the recommended specifications for the game.  Help!!

[wowwilly629]

Same problem here man. I got Windows 7 64bit and I get this whenever I click on the play button "C:Program Files (x86)\\ Dragon Age 2\\ bin_ship\\ cannot start or run due to incompatibility with 64 bit versions of Windows".

[FrenchyxD]

Is this the same bug I'm experiencing? You click on the launcher, the utility configuration pops up and then it fails after loading for a few seconds. There was a way to get around this, and reading that you got yours from EA and not Steam like me it might work. Try double clicking the .exe file in your program files folder. It should bring you to the game and not the launcher. Mine decides it loves this launcher SO MUCH that its going to send me on a continuous loop of fail :/.

Other than that I'd suggest restarting and looking to make sure you have all your updates (windows, drivers, direct x, etc. etc.). I'm not sure what else to do and I've tried everything I can think of.

[Luke Barrett]

path to Program Files (x86)\\Dragon Age 2\\bin_ship\\dragonage2.exe
right click and select properties
under the 'Compatibility' tab you want to run the program in Win XP (SP 3) mode.

Hopefully that does it.

[Stoicism]

Ya, I'm hoping for some concrete answers here soon, I never have issues like this with games.

I can tolerate a compatibility issue as long as it is fixed quickly. If I had a crappy computer I would consider myself unlucky, but my specs are more than enough to handle the game. My concern is that my particular error message ("Dragon Age 2 Has Stopped Working") is different than the error you're getting.

I went to the configuration details for the game, set the game to run as administrator, and creaed a port for my firewall, and still nothing...

[Stoicism]

FrenchyxD wrote...

Is this the same bug I'm experiencing? You click on the launcher, the utility configuration pops up and then it fails after loading for a few seconds. There was a way to get around this, and reading that you got yours from EA and not Steam like me it might work. Try double clicking the .exe file in your program files folder. It should bring you to the game and not the launcher. Mine decides it loves this launcher SO MUCH that its going to send me on a continuous loop of fail :/.

Other than that I'd suggest restarting and looking to make sure you have all your updates (windows, drivers, direct x, etc. etc.). I'm not sure what else to do and I've tried everything I can think of.

I'm going to try this (launching directly into the game from the .exe), but I'm reinstalling and double and triple checking my drivers are updated, I'll post my results soon!

[FrenchyxD]

I've done that too... tried to run in compatibility mode, created exceptions, turned off the firewall, UAC, and everything else. Nothing seems to stop that damn configuration utility from failing. So aggravating and there's no way out like with the Demo :/. I hope that BioWare has a fix too.

[Stoicism]

To be specific please, can you give me a good list of drivers that need to be updated? Windows and my gfx card are both updated, I'm assuming DX11 automatically installs with the game...what else should I be looking for?

[FrenchyxD]

I went through my whole device manager, right down the list and all were up to date. Specifically I'd check your sound card and video card.

[Stoicism]

As of this point, my game is fixed...I don't know exactly what did it, but here is a list of what I did, in order, and I hope it helps someone (truthfully, everything I did was found in the big three threads on these forums):

Uninstalled DA2 and completely removed all files, reinstalled.
Updated my gfx card to the beta Nvidia drivers
Set to run as administrator by right-clicking the .exe file for the game
Went to configuration on the launcher and created a firewall exception for DA2

I'm assuming the big fix was the gfx card update.

[FrenchyxD]

Stoicism wrote...

As of this point, my game is fixed...I don't know exactly what did it, but here is a list of what I did, in order, and I hope it helps someone (truthfully, everything I did was found in the big three threads on these forums):

Uninstalled DA2 and completely removed all files, reinstalled.
Updated my gfx card to the beta Nvidia drivers
Set to run as administrator by right-clicking the .exe file for the game
Went to configuration on the launcher and created a firewall exception for DA2

I'm assuming the big fix was the gfx card update.

YAY! Glad I could help in some small way . Have fun!!! I'm going to try to uninstall again on the off-chance that it'll work. Wish me luck!

[Griminald]

My game wouldn't run at all -- EXE file would crash upon loading -- until I updated my NVIDIA drivers to the newest beta version. That's where I'd start if anyone having trouble is running that brand of card.

[Zethesis]

Something else to try for people having this problem is going into Configuration from the launcher and changing the DirectX version from 11 to 9, that's what fixed my crashes upon launching the game.

[FrenchyxD]

I'm still having this problem. I've reinstalled. My drivers are now the new Beta Drivers. I've turned off my UAC and firewall. Just in case that wasn't good enough I made exceptions in my firewall for both the config.exe and the dragonage2.exe and the launcher. I've run everything in Admin mode. Updated everything. My config keeps failing and I don't know why. As far as I can see no one has found a solution to the config. Why does my .exe file bring me to the launcher? Shouldn't it bring me directly to the game?!

[TalonXV]

I have tried all this, and still getting the Stopped Working crash. Tried all different configs as well, running with dx9 and 11 xp service pack three, both vistas, and of course win7

[gamefreek]

as much as I love you guys this is BS iv been trying to play the game for hours and nothing just keeps giving me the same ( dragon age has stopped working) and I know my computer as way more than capable of runing this game but it keeps givving me this error please help!!!!

[gamefreek]

found problem just change your from activx11 to active x 9 !!!

[TalonXV]

Thats already been said gamefreek, unfortunately its not a fix for all of us.

[Chadwickbutler]

every time i try to launch this game, from any location, it brings up the DA2 logo then says it has stopped working. ive uninstalled and reinstalled the game, ive updated DX, i tried running as admin, running as xp sp3, i dont understand what is wrong. this is so insanely frustrating, i get home after buying this game and i cant play it? are you joking me?

[Soram]

how do i go about changing from DX11 to 9?

[MCstevepants]

I'm so glad I spend 60 bucks on a game that won't launch! Having the same problems as you guys. Yes I updated directX and tried both 9 and 11. Yes i updated to my latest nvidea drivers. Yes i restarted. NO IT DOES NOT WORK. NERD RAAAAAAGE

[Toadusomegus]

When I un-install the game, and then re-install I can play after I re-install, everything is fine, then I exit the game, and there isn't a single game launcher, I try running the .exe, but nothing is LAUNCHING the game, any thoughts or help?

[TriumphantToad]

Soram, in the configuration section, there is a drop down menu for selecting which version of DirectX you want to run the game in.

[hagar13]

had the exact same problem as the OP. Try switching it to DirectX 9 in the configure. From the way it sounds, you assumed that it came with DirectX11, but DX11 is a new thing, and a lot of video cards that aren't brand new don't support it. So try running in DirectX9. I see he fixed his problem, but for anyone else this is worth a shot.

[1mpet]

If your DA2 crashes after clicking 'Play' on the launcher and you are running a dual screen configuration, try disabling the second screen. That worked for me (although the game still crashes every 20-30 minutes once in Kirkwal).