145 réponses à ce sujet

[QuantumAdam]

lumu wrote...

Solvi1982 how are you contacting them? I would like to contact them too

support@ea.com

[MissRedZelda]

Has anyone been successful yet? Mine's been "validating" for half an hour now.

[Sovi1983]

online chat i'm just gettin a run around >.< about to say screw it

[MissRedZelda]

Online chat? Where is that?

[Sovi1983]

support@ea.com

[MissRedZelda]

Oh. Any luck so far? I can't find the chat feature anywhere, sadly :-(

[Sovi1983]

no they said it is a temporary issue they are having atm to try back later to play the game

[Sovi1983]

i just said heck with it and stuck a patch 1.04 No CD patch in and was able to play

[MissRedZelda]

.... Balls. I just bought the game today, now I can't even play it. Sigh. I miss the days when you could just buy a PC game, install it, and play on from there.

[lumu]

they told me it was a temp issue and to try and play at a later time. Yeah i hear you MIssRedzelda me too I am pretty pissed and dissapointed

[Tuphead]

After speaking to 7 of the EA customer support and jumped through a LOT of hoops i got the same answer in the end - temp issue try again later - touche for the DRM for our single player game....

[Bodhilicious]

I just got off the chat and the Tech said that they're hoping that it'll take about 10 hours to fix.

[lumu]

OMG 10 hours... waahhh.. I shouldn't have finished dragon age awakenings so quickly

[Tuphead]

Only 10? They told me the issue will be resolved in the next 24-48 hours.

[recyclerr]

got the same problem here :/

[Valkyrslayer]

Same Problem here the Game is registered to my Account and when I start it it says its validating but nothing happens.

[UltimaPrime17]

Im having the same problem too

[Slivkis]

Having exact the same problem. Hope they fix it.

[Gorath Alpha]

Slivkis wrote...

Having exact the same problem. Hope they fix it.

social.bioware.com/forum/1/topic/300/index/11717038/1#11727506

[pstineme]

Same issue, still not fixed.

[Gorath Alpha]

What is it you don't get? There is no one in here who has access to the new mistake code that Bioware or EA changed yesterday! Bioware isn't in here. EA isn't in here.

Dragon Age II PC Technical Self Help. This forum is for fans and owners of Dragon Age II on PC to assist each other with technical questions and advice. Official game support is provided by Electronic Arts at the link at the bottom of the page. Fans are encouraged to try to assist each other here.

Modifié par Gorath Alpha, 28 avril 2012 - 05:37 .

[FraghappyFreddy]

just spoke to an EA rep on live chat (Amresh) and he suggested something.
something i was REALLY hoping he wouldn't suggest...

after watching the validation error via desktop sharing, and checking my CD-key against my account at EA's end of things... he said that everything was in order, and the only way he could think to fix it, was to download Origin, uninstall the game. and reinstall through origin.

as games downloaded via origin do not require validation.

this kind of irritates, as i only went into town and bought this thing because my wireless is shockingly bad at the moment and i wanted to play an offline game when it became too bad to play EvE... ARGH.

it appears to detect that you own the game if you have it installed when you install origin, as it has picked up my steam version of spore too.

gonna give it a little while for EA to sort this at their end, then try this origin fix. if it works i will let you all know.

[FraghappyFreddy]

Correct. We don't. but, as players, who might just be having the same issues, we can share our CS experiences, and possibly, through the various means we are told to use by different EA CS reps, maybe we can get the majority of people past the fault.

that is the purpose of this forum. for Fans (read: players) to assist each other.

What is it about that that YOU don't get?


[quote]Gorath Alpha wrote...

What is it you don't get? There is no one in here who has access to the new mistake code that Bioware or EA changed yesterday! Bioware isn't in here. EA isn't in here.

[quote]Dragon Age II PC Technical Self Help. This forum is for fans and owners of Dragon Age II on PC to assist each other with technical questions and advice. Official game support is provided by Electronic Arts at the link at the bottom of the page. Fans are encouraged to try to assist each other here. [/quote]

[pstineme]

Exactly Frag...Thanks for the update. I refuse to use Origin so right now I'm out the money I paid.

[lumu]

Its made me feel better that I'm hearing what other people got as a response from the help chat as it was different than what I got. How is that a problem to anyone if its players helping players so we don't have to wait hours asking the same questions to tech support?