54 réponses à ce sujet

[Luke Barrett]

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

[Steve Nicks]

Thanks Luke for the update, believe me, any news is better than none.

Can I make a suggestion that maybe you copy your post and create a stickied thread with it at the top, so people can see that someone has answered our hopes of some news.

[FluxOmega]

Thanks for the update Luke...it's nice to know there's someone out there listening As others have said, a little feedback goes a long way.

[Matt 2108]

A BW employee speaks! At least we'll get some kind of information.

[Icy Magebane]

:0 News about a patch? That's fantastic! Thanks for the update... this sets my mind at ease somewhat. I'm sure we all realize that there are a lot of things that should be fixed, so at least we now know that a solution is coming. It can't be easy with so many problems to deal with at once.

[sycophanticchallenger]

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

Here is an idea... How about not selling me a BROKEN PRODUCT that was INSUFFICIENTLY TESTED.. The way you have handled your customer relations (IE: complete silence for 3 weeks) is utterly reprehensible and then to make a backhanded comment about the attitude of your customers while stonewalling us on the answers we've been asking for....

Where do you guys get off? 

TEST AND FIX YOUR SOFTWARE BEFORE RELEASE... DON'T RUSH BUGGED PRODUCT TO MARKET.

Honestly, if this wasn't such a crap game I wouldn't care so much. I've been lied to, missled by marketing, and taken for 60 bux. I'd say I have a right to be upset.

Modifié par sycophanticchallenger, 29 mars 2011 - 01:10 .

[Steve Nicks]

sycophanticchallenger wrote...

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

Here is an idea... How about not selling me a BROKEN PRODUCT that was INSUFFICIENTLY TESTED.. The way you have handled your customer relations (IE: complete silence for 3 weeks) is utterly reprehensible and then to make a backhanded comment about the attitude of your customers while stonewalling us on the answers we've been asking for....

Where do you guys get off? 

TEST AND FIX YOUR SOFTWARE BEFORE RELEASE... DON'T RUSH BUGGED PRODUCT TO MARKET.

Honestly, if this wasn't such a crap game I wouldn't care so much. I've been lied to, missled by marketing, and taken for 60 bux. I'd say I have a right to be upset.

See originally I too got mad, then I realised that BW may have made the game, BUT EA the parent company are the ones putting pressure on them to release, so I suspect that they wanted to delay but got told no by daddie EA.

Plus no amount of shouting it going to get it done quicker, yes it would have been better if it worked at launch, it didnt, none of us can turn back the clock, so now we have to just hope they manage to get it fixed quickly.

I think that because PC Owners are used to haveing multiple patches to play a new game, and us console owners are not, makes it worse for some.

Luke has told us they are trying, so lets give them a chance, and if they dont produce, just dont support EA anymore, no CEO likes bad publicity and people voting with thier wallets.

[sycophanticchallenger]

Steve Nicks wrote...

sycophanticchallenger wrote...

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

Here is an idea... How about not selling me a BROKEN PRODUCT that was INSUFFICIENTLY TESTED.. The way you have handled your customer relations (IE: complete silence for 3 weeks) is utterly reprehensible and then to make a backhanded comment about the attitude of your customers while stonewalling us on the answers we've been asking for....

Where do you guys get off? 

TEST AND FIX YOUR SOFTWARE BEFORE RELEASE... DON'T RUSH BUGGED PRODUCT TO MARKET.

Honestly, if this wasn't such a crap game I wouldn't care so much. I've been lied to, missled by marketing, and taken for 60 bux. I'd say I have a right to be upset.

See originally I too got mad, then I realised that BW may have made the game, BUT EA the parent company are the ones putting pressure on them to release, so I suspect that they wanted to delay but got told no by daddie EA.

Plus no amount of shouting it going to get it done quicker, yes it would have been better if it worked at launch, it didnt, none of us can turn back the clock, so now we have to just hope they manage to get it fixed quickly.

I think that because PC Owners are used to haveing multiple patches to play a new game, and us console owners are not, makes it worse for some.

Luke has told us they are trying, so lets give them a chance, and if they dont produce, just dont support EA anymore, no CEO likes bad publicity and people voting with thier wallets.

They've already lost a customer. I will not purchase another bioware product on launch day again. I'll give it 3 weeks before I decide and judge the consumer reaction to the product.

I can tell you right now, there is no way I would have bought this game if I had been smart enough to wait 2 weeks and read the goings ons on these forums.

[Steve Nicks]

Me either, but I did, so now I have 2 choices, either move to the UK and take it back because their consumer law lets me, "Goods of unmerchantable quality" or wait for a patch.

I know which is cheaper.

[scotty0927]

sycophanticchallenger wrote...

Steve Nicks wrote...

sycophanticchallenger wrote...

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

Here is an idea... How about not selling me a BROKEN PRODUCT that was INSUFFICIENTLY TESTED.. The way you have handled your customer relations (IE: complete silence for 3 weeks) is utterly reprehensible and then to make a backhanded comment about the attitude of your customers while stonewalling us on the answers we've been asking for....

Where do you guys get off? 

TEST AND FIX YOUR SOFTWARE BEFORE RELEASE... DON'T RUSH BUGGED PRODUCT TO MARKET.

Honestly, if this wasn't such a crap game I wouldn't care so much. I've been lied to, missled by marketing, and taken for 60 bux. I'd say I have a right to be upset.

See originally I too got mad, then I realised that BW may have made the game, BUT EA the parent company are the ones putting pressure on them to release, so I suspect that they wanted to delay but got told no by daddie EA.

Plus no amount of shouting it going to get it done quicker, yes it would have been better if it worked at launch, it didnt, none of us can turn back the clock, so now we have to just hope they manage to get it fixed quickly.

I think that because PC Owners are used to haveing multiple patches to play a new game, and us console owners are not, makes it worse for some.

Luke has told us they are trying, so lets give them a chance, and if they dont produce, just dont support EA anymore, no CEO likes bad publicity and people voting with thier wallets.

They've already lost a customer. I will not purchase another bioware product on launch day again. I'll give it 3 weeks before I decide and judge the consumer reaction to the product.

I can tell you right now, there is no way I would have bought this game if I had been smart enough to wait 2 weeks and read the goings ons on these forums.

Agreed

[scotty0927]

Isn't Mass Effect made by the BioWare and distributed by EA? Why don't they have the same problems? Is the Mass Effect team a better team? I'm confused.

[jpzgoku]

Not buying a game on release day anymore in not much of a threat. Three weeks later you will still be dishing out $60 for their game.

That being said I agree much more will your attitude towards Bioware/EA selling us a broken unfinished product.

[atxbomber]

Actually, Amazon and Best Buy both have DA2 for $49, and a few days ago Amazon had it on sale for $39. So, what this whole DA2 experience has taught me is not only will the game likely be completely broken, requiring a month (or more?) of post-release play-testing, but it will be cheaper just a few weeks after release.

Lesson definitely learned, EA/BioWare.

[jpzgoku]

Last time (and first) that I get tricked into pre-ordering a game for not worthwhile bonus items and an extra character.

[Heather Cline]

Steve Nicks wrote...

Heather Cline wrote...

I am getting the wrong time on mine. Not the wrong day, just wrong time. Load last save works fine on my system.

what system do you have please as you are the first I have heard that has the right date ...

I'm on a 360 slim. Also my date stamp on my game saves have just started giving me the wrong dates now too. Before it didn't. Not sure if I hit the bug in a play through or if something else happened. But my games still load up fine which I'm grateful for.

Modifié par Heather Cline, 29 mars 2011 - 04:37 .

[atxbomber]

jpzgoku wrote...

Last time (and first) that I get tricked into pre-ordering a game for not worthwhile bonus items and an extra character.

I consider myself a pretty smart consumer, and it's the rare occasion that I come away from a purchase feeling like a chump.

Unfortunately, this is one of those times.

Modifié par atxbomber, 29 mars 2011 - 10:39 .

[DaBigDragon]

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

Thanks for the info!

[scotty0927]

DaBigDragon wrote...

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

Thanks for the info!

What info, I just read for a third time there was no info, just a lot of "oooohhh poor us at bioware we keep making broke games and cant understand why our customer base is so upset"

[Python_Vier]

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

Sorry if i get a little agitated about that. And I'd rather apologize in adavance, but...

without giving too much information, when will i be able to play a game, for which i paid 60$ 2 1/2 weeks ago. Right know i'm encountering several gamebreaking problems (Isabella and Sebastian Bug). And your trying to tell me that probably you are going to comment on a solution to said problems, but not promising it will  be informative. If informing a consumer when he will be able to use a product the way it was meant to be is giving out too much information, i don't know what to say.

[scotty0927]

@ Python_vier ROFLMAO right on bro

[Elgemar]

I too think I will wait to buy the product, rather than purchasing on launch. But I don't think of it as a threat. I just think I've gotten a little frustrated by all of the bugs, and it's kind of ruining what should be a good and fun thing.

So, next time I'll wait - I don't think I should have to, I think a game should be playbale on launch. But whatever, it's silly for me to get upset over a game. So, it isn't to punish or threaten anyone (not that it even would or could) it's just for me.

And for anyone else that it really bothers (apparently, some people are fine with this, although I can't say that I understand why), I'd say that you might as well wait, too - that way you can enjoy the game when it's ready to go.

Modifié par Elgemar, 30 mars 2011 - 02:53 .

[scotty0927]

BioWare is it to much to ask that your games be ready to play at launch?

[jpzgoku]

Luke Barrett wrote...

I'll give as much information as I am able to but its fairly limited for several reasons. One of which is the following:

If I say, for instance, that X bug is fixed in the patch today and then tomorrow I get word that the fix failed and they are going ahead with the patch anyways due to time constraints then everyone will be up in arms and demand that X be fixed immediately else [extreme exaggeration].

I'll make sure to give an update by the end of the week as to where we're at but I'm not promising it will be informative at all (hopefully it will be though!)

It sounds to me like the patch is almost finished and we might be told so at the end of the week. So then it will have to go through microsoft and sony and we will get the patch in two weeks on April 12th.

Thats my guess.
I really hope it will be done for next tuesday.

[stragonar]

I'm hoping it will be less than 2 weeks and that they are remaining tight-lipped about until the patch release "just in case". It would make sense considering that making promises about timelines is likely how we got into this mess in the first place.

[sycophanticchallenger]

jpzgoku wrote...

Not buying a game on release day anymore in not much of a threat. Three weeks later you will still be dishing out $60 for their game.

That being said I agree much more will your attitude towards Bioware/EA selling us a broken unfinished product.

Really? It's inevitable that I will dish out the money? I certainly wouldn't have shelled out the money for DA2 if I had opportunity to read the forums... See reviews... learn if they have re-used the same dungeons for 20+ quests...  I mean... I can't get passed the fact that there was almost NO NEW CONTENT TO VIEW after the first act. unreal.

I will wait until there are enough professional and customer reviews to discern if the product is of sufficient quality to warrant a purchase. Pre-Order bonuses be damned... No amount of free DLC is worth being made to feel like a complete sucker.