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Missing codes in Signature Edition.


8 réponses à ce sujet

#1
Doctorbashir

Doctorbashir
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I recently purchased the Bioware Signature Edition of Dragon Age 2 and much to my surprise no codes for any bonus items or online pass or anything was in the box. Just the manual. I feel cheated. I preordered early so that i could be sure to recieve those items. I am asking you bioware, what can be done to remedy this? I already paid full retail price for the game I shouldn't have to buy the content that was supposed to come free with my original purchase.

If anyone else has run into this issue, please speak up!

#2
Will Kuhn

Will Kuhn
  • BioWare Employees
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Contact Customer Support through this link: http://help.dragonage.com/

#3
Will Kuhn

Will Kuhn
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Contact Customer Support through this link: http://help.dragonage.com/

#4
Doctorbashir

Doctorbashir
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Submitted.
EA support request information [Incident: 110308-010060]

Hopefully I hear back soon.

#5
tsand777

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I've had the same issue!! I've been running around the internet trying to find the the solution to this. I'm putting in a request now, if you get a response could you post it here so I can know what to do?

#6
tsand777

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I went onto EA Live Chat and spoke with a representative. If you explain your issue to them, they'll give you the online pass. Hope this helps!!

#7
dreadperry

dreadperry
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They shut EA Live chat down for know.

#8
Doctorbashir

Doctorbashir
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How do i get to that?

#9
Doctorbashir

Doctorbashir
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Welp, went to the EA live chat and got it all sorted out. Got my Black Emporium, Exiled Prince, and Signature Edition bonus codes! Thanks EA customer service!