18 réponses à ce sujet

[Gentle Leviathan]

O.K., I have had this problem with every recent Bioware/EA game, they always come with promo codes that I want to use, but the email I use on these forums that unlock them isn't the same one I use on my gamertag, and since my gamertag is "taken" I can't connect them, and the promo code stuff won't be in my game after I enter my code because once again, my e-mail here, isn't the one that goes with my GT,(this happened with the ME2 Terminus Armor and gun) so now I'm afraid of entering the codes, for fear of not getting my stuff. Is there anyway a tech person at BW could link my Gamertag and e-mail/account I use here?

[IssacofClarke]

I have the same problem and I would love to have it fixed I entered codes for the ser isacc of clarke armor and such, and while they're in my wallet, the social network links to the wrong EA account. I sent a message to EA's customer support, hopefully someone here or there can fix it.

[IssacofClarke]

I have the same problem and I would love to have it fixed I entered codes for the Ser Isacc of Clarke armor and such, and while they're in my wallet, the social network links to the wrong EA account. I sent a message to EA's customer support, hopefully someone here or there can fix it.

[Crodragun]

I would like the courtesy of not to ever experience this again.  I grow angrier by the minute at the unresposiveness of the tech people.  Their instructions say clicking on the button to link an existing account but there is no button.

[BraveMarco]

I'm waiting to hear from them. I've tried everything to link my 360 account and my online account and nothing works.

[chr1sv]

go to https://profile.ea.com log in with the email associated with your BW social account click add persona button click on existing xbox 360 persona option if not there click add persona enter your xbox gamertag and your xbox ea account should link automatically let me know if it works for you

Modifié par chr1sv, 09 mars 2011 - 04:06 .

[HMR Greg]

EA's support page has a link to real-time chat support with a tech agent. I recommend you go this route, because if you simply submit a problem to EA, they will likely respond with a something obvious that you've already tried and didn't work. Like, "Register your game at BioWare's site." Duh.

[BoltActionBrain]

go to your xbox live account settings and change the email address associated with you XBL account to the same one you use for your bioware account. Next go to your email account and mark all the adds and newsletters you didn't want as spam. (I just wanted the cool looking staff, ok. I don't give two sh*ts in a sh*tstorm about SotOR:MMO or who just started working on mass effect 4. why don't you squesse that ****** a little harder, bioware) and you should be all set up the next time you log into the game by pressing Y button at the startup screen.
I've been playing bioware's games since KotOR, and they ALWAYS pull some stupid crap where you have to enter a bajillion and a half codes to get the "free" sh*t you paid extra for. Just remeber, weather you like it or not YOU WILL LIVE IN THE CLOUD. Don't make them browbeat you for it...they're giving you a pretty stick that shoots fire for christ's sake!

[tomahawk_command]

ok i already have my xvl gamertag linked with my ea account so is it safe to put my gamestop promo code in?

[Gentle Leviathan]

but I don't understand why they can't they just give you a code you can redeem(if you have XBL) since there is a redeem code option, yet they still use this confusing sh*t.

[Gentle Leviathan]

tomahawk_command wrote...

ok i already have my xvl gamertag linked with my ea account so is it safe to put my gamestop promo code in?

if you've unlocked somethin like the staff from subscribing to the newsletter, it'll show up in "extras" which would confirm that your accounts are hooked up.

[Gentle Leviathan]

hell, this might even be an easy fix if they would let me change my e-mail associated with this account, or if f-in microsoft didn't make me go through 20 other useless websites and profiles(that I don't even use) only to find out that my other account is using it, which apparently for some stupid reason means my other account can't use that e-mail

[HMR Greg]

This whole process of having to redeem bonus codes and activate items through BioWare's site is a giant crock of sh*t, which no other game maker forces you to do. Hell, even EA doesn't do it with the rest of its published titles! It's a confusing, overly complicated process which shows little respect for the customers who put down their hard-earned money for the games. Put the goddamned XBL codes into the game case and be done with it!

[RhubarbEcho]

It's because some freaking nimrod on Bioware marketing division decided that having the companies own version of Facebook/twitter would be a great idea and a good way to get people to be made more aware of their products. Thus the tying of the social site to unlocks (which is incredibly stupid and needlessly convoluted, by the by) and resulting in the rage and frustration felt by honest customers and fans everywhere.

I've been playing Bioware games for as long as they have been making them and they have always been great. Regardless, this fiasco with the codes has seriously damaged their reputation in my eyes. That might not matter much to the company at large but for me it's extremely disheartening.

I bought the signature edition for some cool extras and now am regretting it. In the future I don't think I'm going to shell out any extra for any extra editions if I have reason to believe it's going to be tied to this train-wreck of a social service.

[Gentle Leviathan]

I fixed my situation with the codes yesterday(it was a quite obvious solution) my XBL GT is already linked to an e-mail(that I don't use) that is connected to an account here, sign into that one, set up the profile(username etc.), then just sub to the newsletter again, enter my codes, and use the extra DA:L code I have to unlock the items using that e-mail.

[HMR Greg]

RhubarbEcho wrote...

I bought the signature edition for some cool extras and now am regretting it. In the future I don't think I'm going to shell out any extra for any extra editions if I have reason to believe it's going to be tied to this train-wreck of a social service.

It almost seemed like less of a headache to buy the standard edition and just pay the $14 for the Exiled Prince and Emporium packs (although I don't think the Emporium content is worth $7).

But in doing that, EA wins because they'd have squeezed more out of us.  It just frustrates me that one of the three best game studios in the world finds it acceptable to jerk around its customers like BioWare does.

[HMR Greg]

jerzeycj wrote...

I fixed my situation with the codes yesterday(it was a quite obvious solution) my XBL GT is already linked to an e-mail(that I don't use) that is connected to an account here, sign into that one, set up the profile(username etc.), then just sub to the newsletter again, enter my codes, and use the extra DA:L code I have to unlock the items using that e-mail.

Yes, but wouldn't you have just preferred to enter a simple code into XBL, download to your HD and just be done with it?  Why do we have to log into a separate web site and jump through BioWare's little hoops just to access content that every other game maker in the world makes it easy to download directly via XBL? <_<

[Gentle Leviathan]

HMR Greg wrote...

jerzeycj wrote...

I fixed my situation with the codes yesterday(it was a quite obvious solution) my XBL GT is already linked to an e-mail(that I don't use) that is connected to an account here, sign into that one, set up the profile(username etc.), then just sub to the newsletter again, enter my codes, and use the extra DA:L code I have to unlock the items using that e-mail.

Yes, but wouldn't you have just preferred to enter a simple code into XBL, download to your HD and just be done with it?  Why do we have to log into a separate web site and jump through BioWare's little hoops just to access content that every other game maker in the world makes it easy to download directly via XBL? <_<

True, I would of prefered to just enter an XBL code, and regarding your other comment, The Exiled Prince and Black Emporium come with codes that ARE entered through XBL, and not the site.

[HMR Greg]

jerzeycj wrote...

HMR Greg wrote...

jerzeycj wrote...

I fixed my situation with the codes yesterday(it was a quite obvious solution) my XBL GT is already linked to an e-mail(that I don't use) that is connected to an account here, sign into that one, set up the profile(username etc.), then just sub to the newsletter again, enter my codes, and use the extra DA:L code I have to unlock the items using that e-mail.

Yes, but wouldn't you have just preferred to enter a simple code into XBL, download to your HD and just be done with it?  Why do we have to log into a separate web site and jump through BioWare's little hoops just to access content that every other game maker in the world makes it easy to download directly via XBL? <_<

True, I would of prefered to just enter an XBL code, and regarding your other comment, The Exiled Prince and Black Emporium come with codes that ARE entered through XBL, and not the site.

That would have been awesome if the code for Exiled Prince would have actually been in my Signature Edition.  I wasted a half-hour trying to access it, and then wasted another 45 minutes on-line with EA tech support until they confirmed my registration of the Signature Edition, and then generated a new code for Exiled Prince.  Just getting DA2 up and running with all of the Sig Ed and GameStop bonus content was a giant hassle.

Modifié par HMR Greg, 11 mars 2011 - 12:46 .