29 réponses à ce sujet

[ocarr2259]

 I use an offline profile to play games, do I really not have access to any of the extras? I have downloaded all of the dlc that came with the signature edition, but nothing shows up in the chest. Are all of the extras online only?

Modifié par ocarr2259, 10 mars 2011 - 05:13 .

[ocarr2259]

bump

[Crodragun]

same problem and no one answers it.

[ocarr2259]

Basically, All of the extras obtained are linked to one account, and are only obtainable when signed into that account, LIVE, and to EA online. The problem is not only do I play on a separate profile, my wife has her own profile, so we both have to play under the same profile and we have to be logged in to have access to most of the extra content. Why is that, you cant tell me that that system is easier than allowing me to download the extras that I am entitled to onto my hdd and play the game on any profile.

[BoltActionBrain]

Get an XBL gold acount. Keep it active. 1 year comes to $5us/month. It's not easier it's how they suck you into the cloud linking your primary email, game console, laptop, desktop, internet TV, and your toaster all to the same comercial nexus.

[ocarr2259]

I can still access it with my online profile, thats not the problem. The problem is that that is the only profile that has access to the extras, and only when connected. Meaning that I can't access any of the extras on my primary account nor can my wife on her account. I just want to know if there is any way to download the extras onto your hdd so that we can access to them on any account regardless of whether we are connected to LIVE and EA online. Is there a way, are they working on a way, are they considering it at all? Thats all I want to know.

[Lionrise]

I'm dealing with this same issue. I have a LIVE silver account I use to get DLC and demos as needed, other than that everyone who uses the system has their own player account. All the extras I got appear under the LIVE account, but are grayed out under all other accounts; the accounts that I actually play the game on. So unless I'm missing something this is a problem.

[ocarr2259]

Is there anyone that can tell me if it is possible to download the extras, or if this is an issue that Bioware or EA is even considering.

[ocarr2259]

bump

[Lionrise]

I won't be able to try this until later, but is it possible to log into your EA account using a regular 360 profile? Under my offline profile I noticed an option called Account or account info. There is my EA info & a check-box toggling whether or not you send info to BioWare, among other things. Maybe an internet connection is all that is needed, and you dont have to use your LIVE profile? Most of the time my 360 isn't connected to a modem so I can't test it now.

Modifié par Lionrise, 10 mars 2011 - 09:33 .

[Luke Barrett]

360 Whiskey Prophet wrote...
It's not easier it's how they suck you into the cloud linking your primary email, game console, laptop, desktop, internet TV, and your toaster all to the same comercial nexus.

I can't make toast without being logged in to my Steam account these days. The cloud has control!

On a serious note, you must be logged in to your EA Account (which on console means you must be on Xbox Live or PSN, respectively) and it must be the same one you redeemed the codes to. Being logged in at all times greatly helps us track usage and other fun things in order to better serve you, the community, in the future.

That said, I recognize that it's not the most ideal setup for some users but it is currently the only option.

[ocarr2259]

I am still wondering if, at some point, all of these extras will be available to download at some point in the future. Especially since some of us don't have great internet connections.

[twiffer]

so, basically, you're saying that unless everyone in the household plays under the same profile, only one person can get the freebies? including the pre-order bonus? what, was i supposed to pre-order twice so my wife and i can both have fadeshear, etc.?

that's kind of a sh!tty f*ck you to the users. why not treat it like paid DLC and unlock for all users on a console? isn't it a violation of the xBox user agreement to not do that?

[Astron1701]

OOOOOOOOOOKKKKKKKKKKKK............................My main profile is the one i play on and its live gold, my wife has live silver and players everything on her own account, she will not use mine, unless netflix is involved. Every other game, the dlc the i got worked on hers, on da2 she only got part of it, i contacted ea and the next day she had the missing content. now we have ok net conection via rual wifi and keep the xbox online at all times when its on.

[bobosuda]

Wait, so even if I play with the profile I registered and have the bonus content on, as long as I play offline I won't be able to access said content? Or is it just an issue when you have several different profiles you are all trying to get the content on?

[twiffer]

@ astron1701: same sort of situation for me. i'll see if contacting ea.com helps.

went through this sort of crap with fable 3. at least DA2 is actually worth some amount of hassle.

[twiffer]

Luke Barrett wrote...

On a serious note, you must be logged in to your EA Account (which on console means you must be on Xbox Live or PSN, respectively) and it must be the same one you redeemed the codes to. Being logged in at all times greatly helps us track usage and other fun things in order to better serve you, the community, in the future.

That said, I recognize that it's not the most ideal setup for some users but it is currently the only option.

serious question: if the bonus items are simply a reward for allowing you to gather usage patterns and metrics, both in-game and on various other social media (such as facebook); will you re-lock items if, say, i unsubscribe from the newsletter.  or stop following DA on facebook?  

i suspect the answer is no.  which makes tying the unlock to a single profile on a console all the more galling.  particularly the pre-order bonus, since it would seem the only way multiple users on a single console could all get it is for each user to get their own copy of the game.  i could be open to an argument on bonuses from invidiual actions being tied only to that profile: completing the demo, liking on facebook, signing up for the newsletter.  i'd still argue against, but there is some footing there.  tying single use unlock codes to a single profile on a console is a bastard move though.

what bothers me most is that in pretty much every other aspect, bioware is fantastic.  you create great games, your sequels do not feel like simple cash-ins and actually improve upon the predecessor, your games don't actively hate the players, etc..  crap like this doesn't fit in.

[Lionrise]

Yeah, not being able to get the stuff I pre-ordered for is kind of a drag. I hope the rectify this in the future. By this method if more than one person uses the system they are out of luck. Bad practice imo.

[Canid91]

I am wondering why this wasn't DLC like the extras in DA:O or ME2.

[wigglesGRN]

I am having the same issue ... support on the live chat http://support.ea.co...at/chat_landing have said " the codes are single use only as stated on the website http://www.ea.com/1/product-eulas and also in the game manual" also apparently game.co.uk are not an official retailer for EA (from live chat: Shane: please be informed that game.co.uk is not a official game retailer for EA and this things are mentioned on the game manual)

As myself and my girlfriend play on the same xbox with two xbox live gold accounts We both have the black emporium as that was downloaded via the code in the box on the xbox live market place. (which by the way should only work for one account according to live chat) "Shane: It is mentioned that you can only use the code once with one account and non transferable"

So at the moment im currently waiting for second level support to get back to me but i am going to go on the live chat again today and ask to be put through to them.

This is a total shambles on EA's part, which inadvertently will tarnish Bioware's rep due to the game being developed by them

[wigglesGRN]

A quick update my case has been passed to top level support but i have to wait 24-48 hours for this to be actioned.

Another bad mark on EA and inadvertently on Bioware

[wigglesGRN]

have just received a second pre-order code from email support it still baffles me how they decide to use there own servers and not xbox live for codes

[B3taMaxxx]

wigglesGRN wrote...

I am having the same issue ... support on the live chat http://support.ea.co...at/chat_landing have said " the codes are single use only as stated on the website http://www.ea.com/1/product-eulas and also in the game manual" also apparently game.co.uk are not an official retailer for EA (from live chat: Shane: please be informed that game.co.uk is not a official game retailer for EA and this things are mentioned on the game manual)

As myself and my girlfriend play on the same xbox with two xbox live gold accounts We both have the black emporium as that was downloaded via the code in the box on the xbox live market place. (which by the way should only work for one account according to live chat) "Shane: It is mentioned that you can only use the code once with one account and non transferable" 

 Perhaps I'm not understanding. Did both YOU and your GIRL buy seperate copies of the signature addition? Furthermore, do both of you have seperate EA accounts tied directly to your seperate gamertags?

[wigglesGRN]

B3taMaxxx wrote...

wigglesGRN wrote...

I am having the same issue ... support on the live chat http://support.ea.co...at/chat_landing have said " the codes are single use only as stated on the website http://www.ea.com/1/product-eulas and also in the game manual" also apparently game.co.uk are not an official retailer for EA (from live chat: Shane: please be informed that game.co.uk is not a official game retailer for EA and this things are mentioned on the game manual)

As myself and my girlfriend play on the same xbox with two xbox live gold accounts We both have the black emporium as that was downloaded via the code in the box on the xbox live market place. (which by the way should only work for one account according to live chat) "Shane: It is mentioned that you can only use the code once with one account and non transferable" 

 Perhaps I'm not understanding. Did both YOU and your GIRL buy seperate copies of the signature addition? Furthermore, do both of you have seperate EA accounts tied directly to your seperate gamertags?

No we have one copy of the standard pre-ordered version, as with other games i have pre-ordered any "special content" has been always downloaded via the Xbox live marketplace and as such avaiable to everyone who has a gamertag on that xbox. 

we do both have seperate EA accounts (due to playing DA:O and DA2) and those are linked to our seperate gamertags on the Xbox that stays at my house.

Forcing us to have only one account with the "pre-order" bonus's which was never stated on the game.co.uk website when pre-ordering or on any EA site is just wrong. 

[B3taMaxxx]

wigglesGRN wrote...
No we have one copy of the standard pre-ordered version, as with other games i have pre-ordered any "special content" has been always downloaded via the Xbox live marketplace and as such avaiable to everyone who has a gamertag on that xbox. 

 You were able to both aquire the Black Emporium? Odd.That would be the exception and not the rule as far as LIVE downloads are concerned. Downloaded games, movies, and the sort are tied to one account/gamertag, and can't be shared for obvious reasons.

 Is it that you have one Gold Membership and one 'guest' account? Regardless, it isn't EA's fault, more an anti-piracy measure.

Modifié par B3taMaxxx, 13 mars 2011 - 05:55 .