827 réponses à ce sujet

[SupertoastGT]

PS3 Model: 160GB slim
Party Composition at time of Crash: Male Hawke's family, the templar, and the tanking warrior chick. Sorry, dont know all these new characters yet. lol But it was right at the start of the game when the dwarf starts telling the real story.
Hawke Gender/class: Male warrior.
Does your Hawke use a customized appearance? Yes.
Firmware version: 3.6
Playtime before crash: 15-20 minutes.
Import Saves: If you are using an imported save where is the save from? (End of Origins? End of Awakening? Midway? Witch Hunt? ect.) How many DAO saves do you have on your system? No.
PSN/EA Account: Are you logged in? Yes. Logged into both.
Game Version: Regular or Signature Edition? Regular.

Happened when (Spoiler alert) the templar was giving a prayer for the dead warrior. Hawke's brother or something. Again, don't know these characters as well as the ones in Mass Efffect. Never connected with them.

[Chainer3000]

someone should really contact the BBB if bioware doesn't release SOME sort of information soon. I'm sure there are thousands of us with unworking copies, probably over half of us with signature editions that cannot be replaced. Bioware, get us a fix soon or you'll start seeing a mass amount of returns and bad press stating you've become part of the EA money-grubbing machine.

slightly off topic:
This scares me as two games you are developing to come out within a year are my most anticipated games, even beyond UC3.... SWTOR and ME3... I mean, even the ME2 port was sadly plagued with occasionally freezes (3-4 per gameplay) and constant screen tearing (pink flahses / graphical tears) or randomly horrible physics. Maybe there is to much on your plate and EA is rushing products - who knows... it's always sad to see this possiblity happen to a company I've loved and supported for over a decade.

[terrordactyl1]

Had 1 hard freeze in my first 4 hours of play. At least the save games are seperate files this time, unlike the ME2 port.

Modifié par terrordactyl1, 11 mars 2011 - 11:39 .

[Radaan]

Patience is a virtue not well received with this group apparently. I am plagued by the same bugs as everyone else in this forum, but fixes do take time. Threats not only do you no good, but also tend to upset and thereby lengthen the process. Do what you can as you can Bioware, as long a it's done right.

[IndustrializedTaco]

Yes i am recieving the same problems with mine lol i almost thought my console was dying at one point. My PS3 is a Slim 120 gb i am always logged into PSN and the EA servers and i have the regular edition and i can't play more than an hour without it freezing and me having to restart the console

[Seras-s]

I've had this freezing happen about 5 times now. It just happened two times in about 10 minutes so I've given to ps3 a rest for the moment to see if that helps.

My ps3 model is: 120gb
Firmware: Upto date
Online: No, my ethernet cable has been unplugged the times it has froze

Each time it has only frozen in conversations. When the freeze occurs it is only the visuals that freeze. The speech of the current conversation will continue to play out until it ends and then there is nothing just a frozen screen.

[Alzack_PewPew]

New PS3 Slim 120GB
Logged into PSN and EA
Signature edition
About 3 hours in.
Also the firmaware was updated to the latest before it happened

Froze in Darktown

Modifié par Alzack_PewPew, 11 mars 2011 - 02:26 .

[terrordactyl1]

ME2 on PS3 has the same issue. It's probably an underlying issue with the licenced Unreal engine which Bioware won't be able to fix without input from Epic.

[-WiLL-]

game arrived at 11:30 today its now 3:15 and iv had 9 freezes had to go back and do things again over and over its like playing new vegas again

[egamegeek]

PS3 250 gb slim
up to date on all updates
I get about 5 min in before it freezes

Please, Please, fix

[DarthBane24]

I've decided to just leave him there and come back later...I've left the Sanctuary and went and did another mission in Darktown, no freezing. I'm going to leave him there and maybe finish the mission later or just forget about it....I think before the 1.60 update I had one freeze maybe, then the update comes out and I've had constant freezes, but here's the thing my game only freezes in cutscene/conversations nowhere else...it looks like the "Enemies Among Us" mission will go unfinished for now...

[EliteOp-11]

Dark Town Sanctuary, Enemies Amoung Us quest. Im Level 11, have Varric Isabella and Anders in my party. Im using the 120 gb 2nd gen ps3, updated to firmware 3.6. It continunes to freeze at the end of the sanctuary where the guy is surrounded by light and is hovering in midair.

[BLSmokey]

Radaan wrote...

Patience is a virtue not well received with this group apparently. I am plagued by the same bugs as everyone else in this forum, but fixes do take time. Threats not only do you no good, but also tend to upset and thereby lengthen the process. Do what you can as you can Bioware, as long a it's done right.

I absolutely agree. However, I find myself completely befuddled how this made it through the testing process. No one on the testing staff had repeated freezes trying to play this game? For us, it's happening nearly everywhere on nearly every type of PS3 system. Complaining doesn't do any good, but this is 2 games from the same company released in the span of barely over a month that are flat out unplayable for a fair number of customers who have purchased them.

Heck, the "known issue" stickies may push the most recent "normal threads" to the second page.

Modifié par BLSmokey, 11 mars 2011 - 05:39 .

[pisashmitt]

i have 2nd gen 160gb
logged into psn and ea servers
latest updates
regular edition
freezes up in combat if i play for an hour or in conversation

[pisashmitt]

its EA they always do this ruin great game devolopers for massive sales and rush the games to make more money

[EliteOp-11]

its juts unbelievable that this wasnt found. I mean tuesday i played the game for 5 hours straight and maybe froze once, today i think i played for 5 mins and froze 4 times.

[Crash_shady]

i have same problem, frooze 3 times in conversations, 1 in battle.
320 gb ps3 slim (3 months old)
regular edition with imported DA:O save
connected to ea and bioware servers
latest update (seems to be the problem, infamous frooze after prior update)
i've noticed lag in xmb when syncing trophies after update...related?

[DarthBane24]

Well then apparently you can't move onto the Deep Roads until you finish all main plot quests...so I went back to the Sanctuary, clicked Karen, rushed through the dialogue, then told him to leave and finished the quest...

Modifié par DarthBane24, 11 mars 2011 - 06:43 .

[Element Zero]

tallrickruush wrote...

tallrickruush wrote...

C. Ouimet wrote...

If those affected can provide some information about your systems, we can hopefully attempt to gauge the types of users being affected and track some of these issues down:

What Model of PS3 are you playing on?
Original Models (20gb, 60gb)
2nd generation (40gb, 80gb, 160gb)
PS3 Slim

Which firmware version are you running? Are you running the latest official Sony firmware?

Are you logged into PSN or logged out of PSN?

Are you logged into the EA servers or logged out of the EA servers?

Which copy of Dragon Age 2 are you running? (Regular edition, Signature Edition)

Playtime before the crash. A rough estimate should work.

I am playing on a 120GB PS3 slim, with firmware version 3.56.

I was logged into neither PSN nor the EA Servers when my console froze.

I am playing the Signature Edition, with all of the bonus content downloaded (though Fadeshear and the Lion of Orlais shield did not appear).

I have played roughly four hours. The game froze during a conversation with Fenris (after his initial "recruitment mission").

I just experienced my second "freeze" during a conversation with Sebastien and an NPC, during one of Sebastien's quests. I'm loading an Autosave, now, at about 24:58 into the game.

I sure hope this isn't a permanent issue. At least I've been able to play. I feel for those who can't even get the game working.

I am up to four freezes, now, as I begin Act 3.

The freezes have happened while logged in, and while not logged in. They have happened while in conversation and while exploring. And, most of all, they are marring an otherwise great game.

I hope Bioware can devise a solution. I continue posting only because specifics were requested. I imagine by now they've received enough feedback to take whatever steps can be taken, so I'm done here. If a fix is released, I'll hear about it, I'm sure.

Modifié par tallrickruush, 11 mars 2011 - 06:48 .

[the_wolf_01]

ps3 120gb, latest patches as of 3-11-2011.
Locks up every time at customization screen. I can play through the intro fight no problem, game looks great, just wish I could see more of it.

[Master_Nick]

PS3 Slim
Which firmware version are you running? Are you running the latest official Sony firmware?3.6
Are you logged into PSN or logged out of PSN?log in to PSN
Are you logged into the EA servers or logged out of the EA servers?Log in EA server
Which copy of Dragon Age 2 are you running? (Regular edition, Signature Edition) Signature
Playtime before the crash. A rough estimate should work.
About 17 hours in. I am in the Deep road. Talking to Bertrand in the Primeval Ruins and it froze in the middle of conversation. I tried twice and both time froze on the same spot

[psychobudgie]

I managed to get past the earlier freeze by loading an older save. Now it's freezing on the final mission. Cannot progress beyond it no matter what I try. It freezes at random spots. I give in. If I could appropriately express myself on these forums I would likely get banned.

Utter, utter joke of a release. The exact same issue that broke ME2 for a lot of players is present in the next release suggesting that the game either wasn't tested or you need better testers.

60gb Fat PS3, FW 3.6, 160gb HD, playtime till crash - around 2 minutes, crashing during final mission.

[semajaral]

C. Ouimet wrote...

If those affected can provide some information about your systems, we can hopefully attempt to gauge the types of users being affected and track some of these issues down:

What Model of PS3 are you playing on?
Original Models (20gb, 60gb) - Crashes have occurred frequently on the 20GB model AND the 160 GB Slim
2nd generation (40gb, 80gb, 160gb)
PS3 Slim

Which firmware version are you running? Are you running the latest official Sony firmware? - Latest official Sony Firmware.

Are you logged into PSN or logged out of PSN? - Crashes have occurred when logged in and out of the PSN.

Are you logged into the EA servers or logged out of the EA servers? Crashes have occurred when logged in and out of the server.

Which copy of Dragon Age 2 are you running? (Regular edition, Signature Edition) - Signature edition

Playtime before the crash. A rough estimate should work. - Varies. Sometimes hours and I have instances where I could not load the game from the main menu. Very broad.

[BLSmokey]

psychobudgie wrote...

Utter, utter joke of a release. The exact same issue that broke ME2 for a lot of players is present in the next release suggesting that the game either wasn't tested or you need better testers.

The game is currently be tested on a massive level actually. First week sales numbers should provide the specifics.

Better testers? I think we're doing a fine job, actually.

Modifié par BLSmokey, 11 mars 2011 - 07:47 .

[C. Ouimet]

It should be noted that these problems involving the game freezing or crashing is only affecting a small portion of the total user base, and that we are working diligently on narrowing this down so that every user affected can enjoy the same experience as those who are not. I understand that its frustrating when something does not work right and it seems like no one is listening, but we are listening to what you're saying.

All of the feedback you all have sent in to not only myself, but what has been mentioned in this thread has been extremely helpful in trying to figure out what is going wrong. The process in getting a fix out does take time and we appreciate your patience in the matter.

Thanks