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UPDATED - DX11 known issues and drivers


1 réponse à ce sujet

#1
Chris Priestly

Chris Priestly
  • Members
  • 7 259 messages
Hello Dragon Age II PC users.

We are aware that some people are having problems with running DX11 and Dragon Age II. We are investigating all issues, but before reporting your issues here please try the following:
  • Shut Down Dragon Age II
  • Nvidia Card users, download the new Nvidia drivers here: Nvidia Drivers
  • ATI Card users, download the new ATI drivers here: ATI Drivers
  • Restart Dragon Age II
We’re currently working with AMD and nVidia on the following issues:

#1
Severe slowdowns on very high details on nVidia (game running at less than 10 FPS). *Note: Some users are still reporting “low framerates” in the 30’s, assuming it should run better on their PC. The very high detail is very demanding from the hardware, especially when running at a very high resolution. Any of the following can be tried to improve performance:
  • Use a lower antialiasing setting or turn antialiasing off completely
  • Disable v-sync
  • Use lower anisotropic filtering levels
  • Disable the diffusion depth of field effect
  • Disable the screen space ambient occlusion effect
  • Reduce screen resolution
  • Reduce graphics detail.
#2 Game hangs on ATI cards. This is the specific driver that is needed. Going to the AMD site to search for a driver may not give them this early preview driver they need.

#3 When trying to improve performance, make sure there are no custom options set in your video card control panel (NVIDIA control panel or Catalyst Control Center) and everything is set to defaults. Some of the options there may severely affect performance.  Anti-aliasing transparency specifically has been seen to affect performance heavily.

If none of the above help resolve your issues, please post any information you can in this thread.


:devil:

Modifié par Chris Priestly, 10 mars 2011 - 05:39 .


#2
Rob Bartel

Rob Bartel
  • BioWare Employees
  • 444 messages
This isn't directly related to DX11 but during our investigations for the upcoming Patch 1.03, we encountered reports from some Nvidia users who were experiencing lag and freezing after installing Patch 1.02. We ultimately identified this as being due to those users setting their pre-rendering to 8 frames in the Nvidia control panel. Our beta testers confirmed that this issue clears up if you set your pre-rendering to 3 frames or lower.

So, if you use the pre-rendering feature on your Nvidia cards, we recommend you keep it set to 3 frames or lower to avoid freezing issues.

Hope that helps,
Rob