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UPDATED - DX11 known issues and drivers


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#401
pvdturtle

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Chris Priestly wrote...

We’re currently working with AMD and nVidia on the following issues:

1)    Severe slowdowns on very high details on nVidia (game running at less than 10 FPS). **Note: Some users are still reporting “low framerates” in the 30’s, assuming it should run better on their PC. The very high detail is very demanding from the hardware, especially when running at a very high resolution. Any of the following can be tried to improve performance:

  • Use a lower antialiasing setting or turn antialiasing off completely
  • Disable v-sync
  •  Use lower anisotropic filtering levels
  • Disable the diffusion depth of field effect
  • Disable the screen space ambient occlusion effect
  • Reduce screen resolution
  • Reduce graphics detail.
2)    Game hangs on ATI cards. This is the specific driver that is needed. Going to the AMD site to search for a driver may not give them this early preview driver they need.

3)    When trying to improve performance, make sure there are no custom options set in your video card control panel (NVIDIA control panel or Catalyst Control Center) and everything is set to defaults. Some of the options there may severely affect performance.  Anti-aliasing transparency specifically has been seen to affect performance heavily

If none of the above help resolve your issues, please post any information you can in this thread.



:devil:


Chris, I know that there are plenty of people on this forum that seems to be grousing a lot about turning up all features and getting crappy FPS.  While I'm seeing the same thing, I'm kinda ok with turning down the settings to get the frame rate that I need.  It'd be nice to run things faster, but that's not my main issue.  As I posted my issues last night, running on Nvidia 560Ti, what I'm experiencing that's giving me fits are with the crashes and hangs, NOT with the FPS.  I actually turned down the video settings to Medium with DirectX 11 as the Renderer, and I still have crashes.  I think the only way that I can limit the crashes (haven't run this extensively to know for sure) is by running on DirectX 9 as the Renderer.  Having bad frame rates when using really high settings are one thing, but the game crashing at least a few times in a course of an hour of play is kind of a problem.  I was forced to run through the same encounters, dialogues, etc a few times over just to get beyond the crashing.  Needless to say progress on the game is very slow going.:D

#402
Unichrone

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Chris Priestly wrote...

We’re currently working with AMD and nVidia on the following issues:

1)    Severe slowdowns on very high details on nVidia (game running at less than 10 FPS). **Note: Some users are still reporting “low framerates” in the 30’s, assuming it should run better on their PC. The very high detail is very demanding from the hardware, especially when running at a very high resolution. Any of the following can be tried to improve performance:

  • Use a lower antialiasing setting or turn antialiasing off completely
  • Disable v-sync
  •  Use lower anisotropic filtering levels
  • Disable the diffusion depth of field effect
  • Disable the screen space ambient occlusion effect
  • Reduce screen resolution
  • Reduce graphics detail.
2)    Game hangs on ATI cards. This is the specific driver that is needed. Going to the AMD site to search for a driver may not give them this early preview driver they need.

3)    When trying to improve performance, make sure there are no custom options set in your video card control panel (NVIDIA control panel or Catalyst Control Center) and everything is set to defaults. Some of the options there may severely affect performance.  Anti-aliasing transparency specifically has been seen to affect performance heavily

If none of the above help resolve your issues, please post any information you can in this thread.



:devil:


WHY is it very demanding?  It doesn't look exceptional in the least.  

#403
moop1167

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I have SLI GTX 580's that are overclocked, along with a core i7 950 running at 3.8ghz.

With very high and all settings maxed, I get anywhere from 30-40 fps.

When I bump it down to high with all settings maxed, I am 55-60.

I should be getting a solid 60 fps AT ALL TIMES on my rig. I don't care what they say, if I can run Crysis and Metro 2033 better than this game, then there is something wrong here. People with ATI cards that aren't as powerful as mine are getting better performance.

#404
luzburg

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pvdturtle wrote...

Chris Priestly wrote...

We’re currently working with AMD and nVidia on the following issues:

1)    Severe slowdowns on very high details on nVidia (game running at less than 10 FPS). **Note: Some users are still reporting “low framerates” in the 30’s, assuming it should run better on their PC. The very high detail is very demanding from the hardware, especially when running at a very high resolution. Any of the following can be tried to improve performance:

  • Use a lower antialiasing setting or turn antialiasing off completely
  • Disable v-sync
  •  Use lower anisotropic filtering levels
  • Disable the diffusion depth of field effect
  • Disable the screen space ambient occlusion effect
  • Reduce screen resolution
  • Reduce graphics detail.
2)    Game hangs on ATI cards. This is the specific driver that is needed. Going to the AMD site to search for a driver may not give them this early preview driver they need.

3)    When trying to improve performance, make sure there are no custom options set in your video card control panel (NVIDIA control panel or Catalyst Control Center) and everything is set to defaults. Some of the options there may severely affect performance.  Anti-aliasing transparency specifically has been seen to affect performance heavily

If none of the above help resolve your issues, please post any information you can in this thread.



:devil:


Chris, I know that there are plenty of people on this forum that seems to be grousing a lot about turning up all features and getting crappy FPS.  While I'm seeing the same thing, I'm kinda ok with turning down the settings to get the frame rate that I need.  It'd be nice to run things faster, but that's not my main issue.  As I posted my issues last night, running on Nvidia 560Ti, what I'm experiencing that's giving me fits are with the crashes and hangs, NOT with the FPS.  I actually turned down the video settings to Medium with DirectX 11 as the Renderer, and I still have crashes.  I think the only way that I can limit the crashes (haven't run this extensively to know for sure) is by running on DirectX 9 as the Renderer.  Having bad frame rates when using really high settings are one thing, but the game crashing at least a few times in a course of an hour of play is kind of a problem.  I was forced to run through the same encounters, dialogues, etc a few times over just to get beyond the crashing.  Needless to say progress on the game is very slow going.:D



I have the same poblem, no mater the config, te nvidia drivers stops responding an the games hangs up an crashes even in dx 9 mode

#405
Xception

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i7 980x @ 4.06ghz
12GB ddr3 @ 1624mhz
3x GTX 480

Fps is great on dx11 - high but the game fps goes to like 10 fps when very high is turned on.
I've also noticed some graphical issues if the camera is pointed at certain directions.
Here is a screenshot of said issues.
This only occures on very high.

cloud.steampowered.com/ugc/541762401377815048/08A318C5DF82C3284302933AD405689401221ECA/

#406
xoxiin

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Xception wrote...

i7 980x @ 4.06ghz
12GB ddr3 @ 1624mhz
3x GTX 480

Fps is great on dx11 - high but the game fps goes to like 10 fps when very high is turned on.
I've also noticed some graphical issues if the camera is pointed at certain directions.
Here is a screenshot of said issues.
This only occures on very high.

cloud.steampowered.com/ugc/541762401377815048/08A318C5DF82C3284302933AD405689401221ECA/


Make sure you install the BETA 267.24 driver from NVIDIA. Mine looked just like that before I updated the driver.

#407
Xception

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xoxiin wrote...

Xception wrote...

i7 980x @ 4.06ghz
12GB ddr3 @ 1624mhz
3x GTX 480

Fps is great on dx11 - high but the game fps goes to like 10 fps when very high is turned on.
I've also noticed some graphical issues if the camera is pointed at certain directions.
Here is a screenshot of said issues.
This only occures on very high.

cloud.steampowered.com/ugc/541762401377815048/08A318C5DF82C3284302933AD405689401221ECA/


Make sure you install the BETA 267.24 driver from NVIDIA. Mine looked just like that before I updated the driver.


Runs at around 20 fps now.
Not really playable.

#408
KrashLog

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i7-920
6GB ddr3
1x ATi 5850 1gb

Am I the only one w/ an ATI getting black artifacting on the ground textures when selecting "Very High" settings? Even if disable everything I'm still getting black flashing triangles... installed the 11.4 beta drivers, didn't fix the problem.

#409
Northborn

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With an ATI Radeon HD 5850, the game continues to hang occasionally, even with the recommended AMD driver (early preview one)

#410
apoc_reg

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Gettings only 20 fps in Directx 11

very high
texture pack
AA 2x, AF 4x, vsync, triple buffering
all options on @ 1920x1200

System should do way better than that whatever the first post says!!

Spec: Win7 64bit, i7 920, 6gb dominator, GTX 480 (latest 267.24 betas), 12gb pagefile

Modifié par apoc_reg, 11 mars 2011 - 12:11 .


#411
InlineTwin

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Phenom II x6
4gb ddr3
2x ati 4870

I don't have any of these issues. When I run the game in DX11 mode the screen is blank. It plays through the intro and up to the "press any key" screen (I know by sound) the computer is not hung and I can toggle back and forth to the desktop. Just no video.

DX9 works just fine. I installed the texture pack and it still works fine in very high mode. (there is no real difference in visuals though)

#412
Hilsin

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apoc_reg wrote...

Gettings only 20 fps in Directx 11

very high
texture pack
AA 2x, AF 4x, vsync, triple buffering
all options on @ 1920x1200

System should do way better than that whatever the first post says!!

Spec: Win7 64bit, i7 920, 6gb dominator, GTX 480 (latest 267.24 betas), 12gb pagefile


 Disable the screen space ambient occlusion effect

#413
Magatame

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HasperoN wrote...

Chris Priestly wrote...

We’re currently working with AMD and nVidia on the following issues:

1)    Severe slowdowns on very high details on nVidia (game running at less than 10 FPS). **Note: Some users are still reporting “low framerates” in the 30’s, assuming it should run better on their PC. The very high detail is very demanding from the hardware, especially when running at a very high resolution. Any of the following can be tried to improve performance:

  • Use a lower antialiasing setting or turn antialiasing off completely
  • Disable v-sync
  •  Use lower anisotropic filtering levels
  • Disable the diffusion depth of field effect
  • Disable the screen space ambient occlusion effect
  • Reduce screen resolution
  • Reduce graphics detail.
2)    Game hangs on ATI cards. This is the specific driver that is needed. Going to the AMD site to search for a driver may not give them this early preview driver they need.

3)    When trying to improve performance, make sure there are no custom options set in your video card control panel (NVIDIA control panel or Catalyst Control Center) and everything is set to defaults. Some of the options there may severely affect performance.  Anti-aliasing transparency specifically has been seen to affect performance heavily

If none of the above help resolve your issues, please post any information you can in this thread.



:devil:


I play the  game at 1920x1080 (my monitor's native resolution, it's silly to recommend setting it lower) with AA and Anisotropic turned off, Very High and the 3 check boxes.

Like I said in my earlier post, cutscenes are fairly smooth at 50 fps but combat comes to a crawl around 10-20 fps, to the point where my character walks like Gumby. I don't know where that would be considered playable, it's simply low framerates, not "low framefrates".

And if I have to disable all the PC specific features when I have the requirements, then why are they there in the first place?

Intel Core i7 930 @ 3.6ghz
6gb DDR3 PC3 12800 Triple Channel
SLI GTX 460 1gb (each) OC'd

You gotta be kididng me if you're implying that myself or half the people reporting in needs to turn down the settings in order to play.


I have pretty much the same rig as you and its insane... Theres no way these (or 90% of the rigs posted) should have any trouble playing this game on max.. Every other game currently out there can run on max.. Has to be a problem on there side.. The demo ran fine with everything maxed which is strange.

#414
KrashLog

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Jep13 wrote...

With an ATI Radeon HD 5850, the game continues to hang occasionally, even with the recommended AMD driver (early preview one)


Jep13, are you running into the "flashing black triangles" issue, too? for now i'm playing on High (instead of Very High) and it runs quite smoothly with the preview drivers.

#415
BhallSpawn1011

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Honestly I am really insulted by the fact that one of the most respected video game developers in the industry would get me all excited to rush to a store to buy a game on its release date, and guess what you shipped a broke ass game.

GET A PATCH OUT!

AND IF THIS HAPPENS WITH MASS EFFECT 3....

#416
Northborn

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Phaydon wrote...

Jep13 wrote...

With an ATI Radeon HD 5850, the game continues to hang occasionally, even with the recommended AMD driver (early preview one)


Jep13, are you running into the "flashing black triangles" issue, too? for now i'm playing on High (instead of Very High) and it runs quite smoothly with the preview drivers.


Phayd, I do not get the flashing black triangles. As a matter of face, I'm managing to run on Very High with decent performance in general... but since last night cutscenes are starting to freeze up more and more, they just hang there for long seconds at a time, then fast forward. I think there is another thread about this though, so I wont go on here.

#417
fastidiou5

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Game crashes to desktop during combat from time to time. Also stutters during some cinematics.

Specs:

Windows 7 x64
AMD 11.4 Preview Driver
Core 2 Duo @ 3.2 Ghz
4 Gb ram
ATI Radeon HD 5770 1 Gb

Game Settings:
DX11 Renderer
1680 x 1020
Vsync Enabled
High Detail
Fullscreen Mode Enabled
2x AA
8x Anistropic
Screen Space Ambient Occlusion Enabled

---------------------------------------------------------------------------

For the most part it runs pretty smooth, these are the highest settings I've been able to achieve this on. Very High causes significant slowdown even with AA/Anistropic/Vsync off along with the extra DX11 effects.

#418
Kawazaku

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Bioware, this doesn't fix the problem. We shouldn't need to bump down graphics settings, the game isn't optimized/configured well if were all having to tone down settings, that shouldn't need to be toned down. By the way I'm not just saying this doesn't fix the problem, it hasn't fixed the problem for me. Please release a patch or create the game over again, why can't you guys deliver well optimized games? You still never fixed the Memory Leak/Crashes with origins. Why? Why am I paying 60 bucks to only have problems with something we shouldn't Why?

Modifié par Kawazaku, 11 mars 2011 - 01:17 .


#419
KrashLog

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Jep13 wrote...

Phayd, I do not get the flashing black triangles. As a matter of face, I'm managing to run on Very High with decent performance in general... but since last night cutscenes are starting to freeze up more and more, they just hang there for long seconds at a time, then fast forward. I think there is another thread about this though, so I wont go on here.


Thanks for the info.

We're running the same drivers and same video chipset... must be something else then. I'm on Win7 64-bit, my card is on stock clock speeds, it's an Asus Radeon EAH5850 @ 725/1000. Might do a full reformat and clean install later if i can't fix this somehow.

#420
Excalibur6

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I have tested every possible configuration, it has to do with Directex 11 itself, i get sound popping and error messages about the cd not being in the drive? wtf is up with that? how is that even related? but it doesn't happen on direct x 9.

#421
PaladinGunn

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a'ight, got a lot of slowing down, and like a lot of people on this thread, my rig should run this like a breeze :P

here are my specs:

i7 860
AMD HD5870
8 gigs of DD3 ram
Windows 7 64

and I'm using the preview drivers.

the alt tab tricks works sometimes, but I'd have to constantly alt-tab to get a nearly playable game :/

#422
Dan26TN

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To all DX11 users ... its tessaltion. Just play on High instead of Very high. Theres not much we can do untill a patch is released and/or we get new drivers from our respective company's (ATI/NVIDIA).

I am almost 100% its the tessaltion causing these big drops in frames when we go from high to very high (DX11 obviously)

#423
hydrometer

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Intel i7 930, 6GB DDR3, GTX480, Win7-64 bit, running the new beta drivers. Get like 10 fps on very high with all the settings turned up @ 1920x1200 texture pack. All other games run fine maxed.

#424
mjordan79

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1) ASUS P8P67 Deluxe
2) Intel Core i7 2600 (3.4GHz Quad-Core with Turbo Boost 2.0 up to 3.8GHz)
3) 8GB RAM (DDR3 1600MHz),
4) Nvidia Geforce GTX 580 (1536MB GDDR5)
5) 1920x1200
6) Current WHQL drivers (266.58)
7) Genuine Windows 7 Ultimate 64 bit

All maxed out, DirectX 11, AA8x, AF16x, etc.
Hi-res texture pack installed and enabled.

7-8 fps average.
At these settings and resolution the game is demanding, sure. But a GTX580 paired with this processor should eat the game for breakfast.

Modifié par mjordan79, 11 mars 2011 - 01:34 .


#425
hagelslagfabrikant

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Vista x64
Intel Core I7 920 @ 2.66 GHZ
6GB RAM in triple channel @ 1.6GHZ
Asus Geforce 580GTX DCII with 266.58 drivers

All settings maxed --> completely unplayable, FPS drops to a minimum
Swap from very high to high details, but with everything else maxed --> runs as smooth as can be

Just upgraded my GPU and could get some faster RAM and a faster CPU without upgrading my MoBo, but i doubt that will make enough difference to justify spending the money on it...

Guess its the same problem everyone is having, so i hope there will either be a driver update, a game patch, or a combination of both soon to solve it...

Next to that i've been having some other issues...
-Whenever i restart the game, it starts in windowed mode, even though fullscreen mode is enabled in the config, so i constantley have to enable it ingame.
-At random, the game tends to die on me on loading screens. Sometimes i can play for hours before it happens, sometimes it freezes 3 times in an hour... manually ending the process and then restarting is the only option. This only works because i am running dualscreen, and my task manager pops up on the other screen. The game window will not minimize, so i have to use keyboard shortcuts to operate the taskmanager, which is impossible if you cant see what you are doing.
-On very rare occasions (only happened twice so far) the game freezes when an ingame cutscene is initiated. same solution as above...

Another thing i noticed is that the game wont let me alt-tab into windows... i dont know if this is something that i can setup myself by editing a config file or something, but i like to be able to manage my other running programmes without having to shut the game down first :)

All that aside, I love the game so far, just finished act 1 (including all (i think) sidequests) and cant wait to see what the rest of the game will bring :)

Modifié par hagelslagfabrikant, 11 mars 2011 - 01:39 .