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Desperate Need of help - Invalid persona/game combination

Débuté par Guest_PinkFoxx_* , mars 09 2011 01:22

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4 réponses à ce sujet

#1
Guest_PinkFoxx_*
Posté 09 mars 2011 - 01:22

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I have Dragon Age Origins on the Xbox 360. When I created my Dragon Age EA account it was assigned with my gamertag which at the time was PinkF0xx, since then I changed my gamertag to ThePinkFoxx through XboxLIVE. The email address stayed the same obviously but the username/gamertag changed. Having done this my DA account is now still linked to my original gamertag and will not update any of my statistics or allow me to make changes to my account such as character deletion etc and keeps coming up with Invalid persona/game combination and that there is a problem with the 'on-line storage'.

Since the gamercard change (Sep 2010) none of my profile stats have been update and I can't acess any of the site features. Having this problem has affected my DLC and I'm worried it will affect the transition of my character/profile to Dragon Age 2. PinkF0xx was changed to ThePinkFoxx through Microsoft on XboxLIVE, but
my details on social.bioware.com are still coming up with it being
associated with PinkF0xx.

I spoke to EA Support over chat but they said I have to make a whole new EA Account, that doesn't seem right...

Please help me guys!!!

Some supporting pictures:
My account showing it's still attached to the old gamertag
The error message when I try to access profile stuff

Modifié par PinkFoxx, 09 mars 2011 - 01:27 .

#2
Guest_PinkFoxx_*
Posté 11 mars 2011 - 11:24

Guest_PinkFoxx_*
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Anyone?

#3
OBakaSama
Posté 11 mars 2011 - 04:43

OBakaSama
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If you haven't checked the other thread I replied to, then no. (Also guessing most people are on the DA2 boards.)

#4
Daemon300
Posté 12 mars 2011 - 08:42

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Talk to EA chat support again, pray you'll get someone who will actually help you. There's not much we can do to be honest :/

#5
Guest_PinkFoxx_*
Posté 16 mars 2011 - 12:41

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Daemon300 wrote...

Talk to EA chat support again, pray you'll get someone who will actually help you. There's not much we can do to be honest :/


Thanks. I have an email awaiting reply as we speak. Hopefully they will get to it soon.
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